SUMMARY:

Detail - oriented and versatile information technology representative with outstanding systems analysis and analytic customer oriented problem-solving skills. Very knowledgeable of the customer support business with proven abilities to handle enterprise diverse workload while assisting peers in a team support or lead role. Highly trained with extensive experience in engineering, administration, diagnostics, maintenance and management of a comprehensive list of information technology equipment and software.

ACCOMPLISHED SKILL IN THE FIELDS OF:

• Network Engineering & Administration
• Email Engineering & Instant Messaging
• Server Engineering & Administration
• Cyber Security & Access Management
• SQL Engineering & Application Support
• Project Management & Systems Analysis

TECHNICAL EXPERIENCE:

Network Systems: Microsoft Windows Server, IBM AIX, Linux: Red Hat, Ubuntu, NetApp OnTap

Cloud/Virtualization: Azure, Amazon Web Services, Google, VMWare, Microsoft Hyper-V

Desktop Systems: Windows: 10//7, Linux: GNOME,KDE

Hardware: HP, Dell, IBM, NetApp, EMC, Hitachi, Cisco, Linksys, D-Link, Synology

Networks: Routers, Firewalls, Hubs, Switches, Wireless, Encryption, VPN/Remote Access

Microsoft Software: PowerShell, Office 365, Exchange, SCCM, SQL, Remote Desktop, SharePoint Access, Visio, Office (Outlook, Access, Word, Excel, Project, PowerPoint)

Other Software: Splunk, Solarwinds, OnComand, Oracle SQL Client/Server, MySQL, IBM MQ, Quest, NetBackup, Tivoli, Citrix, Service Center, Maximo, Dameware, Lotus Notes

Antivirus: Norton, McAfee, Qualys, Malwarebytes, AVG, Spybot, Adaware

Protocols: SMTP,DNS, DHCP,SFTP, FTP/S, HTTP/S, RDP, CIFS, NFS, SMB, iSCSI and REST

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Infrastructure Developer Consultant

Responsibilities:

• Systems and design/implementation engineering of Redhat Linux and Windows operating systems in large-scale Financial Services IT Environments utilizing modern authentication methods including SAML, OAUTH2 and OpenID.
• PowerShell, SQL and batch scripting support including development and modification for process management.
• Application support for server patching, Nagios monitoring and data reporting and analysis,
• Cisco Application Networking Manager (Load Balancer) administration.
• HP Application Lifecycle Management software defect submissions.
• HP Service Manager Incident management and resolution.

Confidential, Tampa, FL

Part-time Consultant

Responsibilities:

• Responsibilities included North and South America’s systems engineering utilizing: NetApp OnCommand and Operations Manager, Microsoft Windows 2012/16 operating systems, VMWare, EMC NAS appliances, Cisco caching devices, McAfee Enterprise Antivirus. MS Azure and Office 365 and Exchange SMTP server and client support. Splunk monitoring of servers and processes.
• Developed PowerShell scripts for NAS appliances & MS Active Directory management, reporting and analysis.
• Trouble-shooting access and performance issues as well as incident management and resolution.
• Configuration of volume data shares for application and client home and group shares including quota management, file blocking and data transfer.
• Snap shot/Snap mirror configuration, replication & participation in disaster recovery exercises.
• Capacity management configuration for device, volume and Qtree monitoring, alerting and resolution.
• Member of quarantine project team for quarantining open share data.
• Development of batch automation scripts for AD provisioning, analysis and CIFS share security permissions.
• Merrill Lynch client support for legacy NAS devices as well as other business devices.
• MS SQL database administration and SQL script development for storage management reporting and analysis.

Confidential, Tampa, FL

Connectivity Specialist Consultant

Responsibilities:

• Connecting customers to secure FTP SSH which creates a PDM password (to identify and certify user) and creates a exchange to validate the server
• Provisioning, testing and support of IBM MQ connections to a MQ mainframe z/OS infrastructure via SMART MPLS and BT Radianz.
• Troubleshooting of connectivity, client MQ configuration, various security requirements, file submissions for successful submission and reception of confirms and acknowledgments, and various financial reports.
• Sterling B2B Integrator and Connect: Direct Administration and support.

Confidential, New Port Richey, FL

Systems Engineer Consultant

Responsibilities:

• MS Azure and Office 365 and Exchange SMTP server and client support.
• SCCM 2012 engineering and administration, software distribution, operating system deployment, network access protection and hardware and software inventory. Antivirus deployment, data backup and recovery.
• Microsoft Windows servers and Microsoft Windows 10/7 workstations.
• VMware/Hyper-V server virtualization including cloning and migration.
• Remediation of device security vulnerabilities due to out of date and end of life software and drivers.

Confidential, Tampa, FL

Systems Engineer Consultant

Responsibilities:

• Microsoft Windows servers and Microsoft Windows 10/8/7 workstations.
• VMware/Hyper-V server virtualization including cloning and migration.
• NAS systems engineering, administration and storage migration.
• MS Azure and Office 365 and Exchange server and client support \Exchange, IBM Lotus Notes SMTP support.
• Microsoft IIS management including Apache Tomcat Java Web server,
• Microsoft SQL server\client administration, scripting and troubleshooting.
• PowerShell API and batch scripting for active directory and other applications\devices.
• Internal and external enterprise networks; firewalls; routers; switches; network cabling.
• Group and client access provisioning and decommission via CLI and GUI.

Confidential, Petersburg, FL

Windows Server Engineering/Administration Consultant

Responsibilities:

• Responsibilities include production, QA and development Windows System Engineering, Administration and Application Support for ASG Mobius Suite of software for data warehousing that
• View Direct for Networks; Total Content Integrator and DDRINT utilizing Microsoft Windows 2012, 2008/2003, IIS 7.- - 8.5, Apache Tomcat, Oracle SQL scripting for DB lookups and validity, Oracle databases and NAS shared storage, Client application and database security provisioning. Splunk monitoring of servers and processes. Additional tasks:
• PowerShell and batch script support including development and modification for process management.
• Tomcat Apache server and Java software configuration analysis, trouble shooting and log management.
• Troubleshooting and resolving tickets related to java application client UI issues and failed java file imports.

Confidential, Tampa, FL

Application Support Engineer Consultant

Responsibilities:

• Tomcat Apache server java support for Mortgage suite applications ensuring timely application response times.
• Tomcat Apache server software configuration analysis, trouble shooting and log management.
• MS PowerShell, SQL and batch scripting support including development and modification for process management. Splunk monitoring of servers and processes
• BMC Control-M job management and troubleshooting failed jobs. Splunk monitoring of servers and processes
• Business application support for server patching.
• Cisco Application Networking Manager (Load Balancer) administration.
• HP Application Lifecycle Management software defect submissions.
• HP Service Manager Incident management and resolution.

Confidential, Tampa, FL

NAS Storage Specialist Consultant

Responsibilities:

• Configuration updates and capacity management utilizing OnCommand, FilerView, Data Fabric Manager.
• Configuration of volume, Qtree and CIFS shares for end user home and group shares including quota management, file blocking and data transfer.
• Snap mirror configuration, replication monitoring and resolution.
• DFM configuration for device, volume and Qtree monitoring, alerting and resolution.
• Installation and configuration of McAfee Enterprise Antivirus
• Participation in disaster recovery exercises and Incident Management and resolution.
• Member of divestiture project team for transferring data to and from other organizations.
• Developed PowerShell scripts for NAS appliances & MS Active Directory management, reporting and analysis.
• Development of batch automation scripts for AD provisioning, analysis and CIFS share security permissions.
• Merrill Lynch client support for legacy NAS devices as well as other business devices.
• MS SQL database administration and SQL script development for storage management reporting and analysis.

Confidential, Saint Petersburg, FL

Messaging Systems Engineer Consultant

Responsibilities:

• Messaging security using Ironport, Google Postini for spam, virus, message attachment, and content filters.
• Setting up approved and blocked senders lists and quarantine administration.
• Configuring inbound\outbound email flow, load balancing, security, disaster recovery, and alerts.
• Setting up organization hierarchy, user accounts, groups and account permissions.
• Server clustering, database replication and disk quota management.

Confidential, Tampa, FL

NAS Storage Specialist Consultant

Responsibilities:

• Responsibilities included user and group share management for North and South America utilizing Microsoft Windows 2008/2003, VMWare, Citrix, NetApp NAS and Cisco caching devices. Additional tasks included: NetApp device engineering using Data ONTAP, PowerShell API. Management using FilerView, Data Fabric Manager, OnCommand, McAfee Enterprise Antivirus for NetApp NAS, incident management, and resolution. MS SQL database administration and SQL. NetApp NAS filer management:
• Configuration of volumes, Qtree and CIFS shares. Snap mirror configuration, monitoring and resolution.
• NTP and Storage Exec file blocking and disk space quota management.
• DFM configuration for device, volume and Qtree monitoring, alerting and resolution
• Member of project team responsible for the migration of Merrill Lynch data storage and network printers.
• Development of PowerShell and batch scripts for AD management, data storage management and reporting
• Development of Visual Basic scripts with WMI instruments to covert queue based printing to direct IP.

Confidential, Tampa, FL

Systems Engineer Consultant

Responsibilities:

• Microsoft Windows 2008/2003 servers, Exchange, VMWare, Citrix and Microsoft Vista/XP workstations.
• Microsoft, Sybase and MySQL server\client administration and SQL DB scripting support.
• Microsoft Internet Information Services (IIS 7.0 -7.5), Citrix, Terminal Server and RDP clients.
• AD provisioning and access control, Anti-virus protection; data archiving, and disaster recovery solutions
• Internal and external networks; VPN, firewalls; routers; switches; network cabling.

Confidential, Tampa, FL

Network Administrator/Engineer

Responsibilities:

• Tivoli TSM archiving installation, configuration and agent deployment.
• Bulk data and security migration of client home and group share folders to NetApp filers using Active Directory and Robocopy command line scripting.
• Development of Active Directory and Extended Change Access Control List (xcacls) command scripts for data migration automation, logging and error checking.
• Active Directory and Group Policy Object administration.
• Development of JRB utility command scripts for bulk Netware NDS object administration.
• Development of Disaster Recovery procedures and automated scripts for remote data archiving using Robocopy and Sync Center disk to disk mirroring. Scripts included error level checks and failure alerting.
• Performed annual Disaster Recovery testing and activated disaster recovery during several power outages.
• Relocation of data center servers and data volumes to new locations.
• Development of batch scripts for aged data identification, archiving and removal.
• Development of Lotus Notes databases for server inventory and team project management reporting