Information Technology Manager Resume Corpus Christi, TX - Hire IT People

SUMMARY:

Information Technology professional with more than 18 years of leadership experience providing technical services in an effective manner, maintaining information technology strategies through workforce, operations, and financial management.

TECHNICAL SKILLS:

Platforms: Microsoft Windows Server, Exchange Server, SQL Server, SharePoint, IIS, Windows 7/10, iOS

Virtualization: VMware (ESXi, Horizon), Citrix (XenApp, XenDesktop), Microsoft (RDS, Hyper - V)

Networking: WAN/LAN technologies, Cisco hardware, Internet Protocols, OSI Model, Routing, Switching, Wired and Wireless network room to desk connections and monitoring.

Infrastructure: Active Directory, Group Policy, DNS, DHCP, Microsoft SCCM & SCOM, Splunk, Spiceworks, Solarwinds, Inventory requisition, control, and deployment.

Office Suites: Microsoft Office, Office 365, Office Online, OneDrive integration, Google Docs Suite, Google Drive integration.

Remote Tools: Dameware, GoToMeeting, WebEx, TeamViewer, Skype, Windows RDP, VNC.

Cyber Security: Firewalls, IDS/IPS, PKI Services, DDI Frontline, Ivanti Patch Management, CIS Benchmarks, Symantec, McAfee, virus and malware removal.

Leadership Skills: Strategic Planning, Team Leadership, IT Operations, Service Management, ITIL, Project Management, Budgeting, Organizational Support and Relations, Vendor Relations

PROFESSIONAL EXPERIENCE:

Information Technology Manager

Confidential, Corpus Christi, TX

Responsibilities:

Manages and oversees IT related activities, in accordance with the guidelines set by the organization and best practices, including evaluating design, development and coordination of projects.
Provides technical support and consultation on the installation, configuration, upgrading, troubleshooting and repairing applicable software, hardware and peripherals devices, providing accurate reports with recommendations for improvements.
Communicates with internal and external stake holders regularly to clearly communicate technical concepts, procedures to end users.
Defines and communicates project milestones, scope of work, and resource allocation.
Manages staff, supervision, scheduling, development, evaluation, and performance as needed.
Assists with the development of long and short term goals for the department, which align with organizational goals.
Manages the deployment, monitoring, maintenance, development, and support of hardware and software, under the area of responsibility.
Prepares and coordinates preparation of financial and administrative reports, analyzes and interprets statistics, financial data, and management planning data for predicting resource needs and developing long range plans.

Consultant

Confidential, Corpus Christi, TX

Responsibilities:

Determined IT system specifications through customer business needs evaluation.
Mapped out and delivered effective and workable strategies.
Designed and implemented IT system solutions for clients.
Consulted with clients on equipment and software procurement and requisitions.
Developed IT solutions for clients to increase business productivity and work flows.
Determined changes and projected modifications of software, hardware and infrastructure as needed.
Provided managed services for all implemented IT systems.

Information Technology Manager

Confidential, TX

Provided leadership and vision for the IT department including strategic planning of information systems.
Developed strategic direction for the information systems mission including technology deployment plans and departmental budgets.
Directed all information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networks and mobile environment.
Managed IT training for IT staff members and end user training on software and desktop systems.
Created operational policies, procedures, standards, guidelines and best practices.
Recruited, hired and trained IT staff.
Oversaw department meetings with staff leads to ensure continuity of information systems support and goal attainment.
Ensured project completion by coordinating resources and timetables with user departments, IT staff and data center employees.
Created financial forecasts, outline expenditures and modify budget when necessary.
Assessed new innovative technologies, mission critical systems, security, communications and business continuity.

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Information Technology Manager Resume

Corpus Christi, TX

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