SUMMARY:

• Windows Engineer with over 9 years of VMware virtualization infrastructure implementation and troubleshooting experience. I offer an innovative and pragmatic approach to analyzing customers business needs; enabling me to conceptualize, design and implement solutions based on the latest virtualization technologies.
• Hands on Experience in Installing, Configuring & Troubleshooting VMware ESXi 6.0/5.5/5.0/4.1/4.0/3.5 , vSphere 6.0/5.5/5.0/4.0 , Virtual Center 2.5 servers and Data center operations.
• Allocated storage to Windows, Dell Servers and Cisco UCS Blade Servers.
• Expertise in building Windows 2000, Windows 2003, Windows 2008, 2012 and 2016 Servers using HP Smart Start, Array configurations, diagnosing server, Updating Firmware and PSP.
• Experience with HP servers (DL360, DL380, DL580, ML 570, BLp20g), IBM servers and Dell Power Edge Servers and Cisco UCS Blade Servers .
• Experience working in large international complex directory environments with experience supporting Windows 2000, 2003 and 2008 Active Directory (AD).
• Maintaining the File Server and Print Server and cloning the Desktops on Network in Windows environment.
• Microsoft applications including WINS, DNS, DHCP, printing, Proxy, IIS, Active Directory, SMTP, FTP, and Domain Controllers.
• Supporting and Maintaining vSphere 5.0/5.5/6.0 environment
• Supporting and Maintaining Vmware View and VDI environment
• Upgraded existing ESXi4.0 cluster to ESXi 5.0. And 5.5 to 6.0
• Strong knowledge of TCP/IP protocol suite, virtual networks , wireless networks & Cloud computing concepts and Network security NSX.
• Providing comprehensive documentation for system builds.
• Work well both independently and as part of a team. Work well under pressure and conflicting priorities.
• Worked on various environments giving Production support on 24/7 for Intel Windows System (during critical issues).
• Provided daily, weekly and monthly health reports on Existing Windows System & suggesting up gradations of servers or license.
• Experience with 3rd party solutions in VMware environments including Veeam, Zerto, EMC Replication Manager, and Symantec.
• Strong knowledge in Microsoft SCCM, SCOM.
• Hands on experience in iSCSI, NFS, and Fiber Channel protocols, Fiber Channel cabling, switching, and zoning.
• Have 43 certifications of BMC Incident Management remediation completion.

TECHNICAL SKILLS:

Operating Systems: Windows 2016/2012/ 2008 R2/ 2003 / Windows 2000 / Windows XP / Windows NT / Windows 9x.

VMware: VMware vSphere 6.0, 5.5/5.0/4.0, ESX Server 5.5/5.0/4.0/3.5/3 VCenter/Virtual center server 5.5/5.0/4.1/4.0/2.5/2.0 Vmware converter 5/4/3, Vmware converter boot CD, VCloud

Hardware: Compaq, HP, IBM, Dell Servers, Routers, Switches.

Backup Software: Symantec Backup exec, VizioncoreVranger Pro.

IIS 5.0. V: cloud

Databases: Microsoft SQL Server 2008, Practical SQL Queries

Directory Services: MS Active Directory.

Networking Protocols: TCP/IP, Token Ring, Ethernet, RAS, RIP, OSPF, POP3, SMTP, DNS and DHCP.

PROFESSIONAL EXPERIENCE:

Confidential, Scottsdale, AZ

VMware/Windows Systems Administrator

Responsibilities:

• Design and build the core datacenter infrastructure using VMware
• Work on assigned projects and responsible for Windows/VMware technical tasks.
• Build and provision VM's, Physical, and ESX Host in Confidential environment.
• Configuring Chassis \ Blades \ Virtual connect
• Configuring distributed switching and storage.
• EMC storage - To run EMC Grab, Power path and LUN migration.
• Virtualization the PBM environment. Work on VMware ESX5/5.1/5.5/6
• Work on presenting the SAN, NAS & ISCSI storage to ESX Servers.
• Physical Servers installation in Datacenter and responsible for racking, cabling and SAN Allocation.
• Deploying OS 2008, 2012 R2 Servers through Templates and MDT (Microsoft Deployment Tool)
• Supporting App Team and third-party vendor for the App installation.
• Responsible for OS Level Security patches & remediation jobs through Blade Logic.
• Security patch installation process on server environment
• Perform effective Change, Incident management of the CVS Infrastructure
• Document network problems and resolutions for future reference.
• Responsible for Production server's turnover.
• Works with product development teams and architects to identify virtualization requirements and creates service
• Build, configure and deploy VMs and templates and Creating, managing multiple snapshots and ISO's.
• Build Windows /2008 Servers on standalone and blade servers based on application design.
• Partners with other engineering/operations partners, to improve upon service delivery, quality assurance, and MTTR of infrastructure/service incidents.
• Works on complex assignments where independent action and a high degree of initiative are required in resolving
• Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of 2003, & 2008.
• Engages and escalates to vendors for service restoration.
• Respond to and perform advanced troubleshooting of production, and pre-production issues
• Perform installations, patches, upgrades, capacity planning and performance tuning, through approved change
• Experience, knowledge and understanding of DR strategies.

Environment: VMware vSphere 5.5/5.1/4.0, VMware View 5.0/4.5, Windows 2012/2008, VMware vCenter, VMware Standalone Convertor.

Confidential, Charlotte, NC

VMware/Windows Systems Administrator

Responsibilities:

• Onsite VMware Administrator and Windows Administrator - Provide Technical support services.
• Disaster Recovery is the main task in this job Role, where almost 13000 servers were influenced by Ransomware Virus.
• Building the Virtual machines and Physical Servers with Windows 2003, 2008/R2, 2012 &2012/R2 from scratch.
• Restoring the VM’s using the COMMVAULT.
• Worked on Virtual networks , Wireless Networks & Cloud computing concepts and Network Security NSX.
• Server Hardening, ESXI installation on bare Metal (vSphere, Hyper - v).
• Heavy Windows patching, and troubleshooting with SCCM, Petya.
• Hardening of various servers includes running the anti-virus batch file manually, checking them from end to end, Domain changes and patching.
• Experience on wide Data center, where 13000 servers are managed.
• Working on datacenter issues on HP C7000, Cisco UCS5108 Chassis, Dell M100.,
• Configuring iLO and ID rack servers.
• Working on TPAM to generate the temporary passwords which helps to login servers.
• Maintaining the Physical servers using the iLO and ID rack Consoles.
• Migrating the servers 2008/R2 and 2012/R2 using SCM.
• Upgrading the ESXi 5.x to 6.x using VMware Update manager (VUM).
• Architecture, design, install, configure VMware ESX, ESXi, within VI3, vSphere 4, vSphere 5 and vSphere 6 environments with Virtual Center management, Lab Manager, vCloud Director.
• Consolidated Backup, DRS, HA, DPM, vMotion, VMware Data Recovery, VMware Site Recovery Manager (SRM), vCenter Operations Manager, Horizon Workspace, Horizon Mirage, ThinApp and VMware View desktop virtualization infrastructure (VDI).
• Build, configure and deploy VMs and templates. Completed Physical-to-Virtual (P2V), Virtual-to-Virtual (V2V) and Virtual-to-Physical (V2P) migration of Windows NT, 2000, 2003, 2008, 2012 and 2016 servers from VMware, Hyper-V, Xen and legacy hardware.

Environment: Virtual networks, Wireless networks, Cloud computing, Network security NSX, vSphere, Windows patching, Troubleshooting, SCCM, Petya, HP C7000, Cisco UCS5108 Chassis, Dell M100, Configuring Ilo, ID rack servers, Architecture, design, install, configure VMware ESX, ESXi, within VI3, LabManager, vCloud Director, VDI, VMs, P2V, Hyper-V, Xen, legacy hardware, NAS storage architecture.

Confidential, Atlanta, GA

Windows Systems Administrator

Responsibilities:

• Worked on Planning, design and installation of VMware ESX 5.x environment.
• Build Windows 2k3, 2k8, 2k8R2 and 2k12, 2k12R2 OS and deployment of 2k3, 2k8, 2k8R2 and 2k12, 2k12R2 servers.
• Upgrades VMware environment 5.1/5.5 to 6.0 and upgrades all operating systems from windows 2k3 to 2k12.
• Determining customer requirements and designing VMware-based solutions architectures spanning VMware’s product portfolio from the vCloud Suite to the Horizon Suite to meet the functional and business requirements of a range clients of various sizes and across verticals.
• Design and Implementation of FAS2000, FAS3000 and FAS6000 Filer's
• Migrated Standalone servers using converters like Platespin and VMware converter. P2V and V2V migrations.
• Planning, Design and Implementation of VDI's using Vmware Horizon.
• Virtualized around 1200 VM's, Data center migrations.
• Implementation of Public/Private cloud infrastructure using VMware vCloud Director.
• Automation of many task using Vmware Vrealize Automation center VCAC and implemented many custom workflows using VRealize Orchestrator vRO.
• Performed many hot/cold VM provisioning and P2V, V2V migrations using Vmware Converter .
• Updated windows 2k3, 2k8, 2k12 servers using SCCM and also upgraded all security patches. Upgrades Vmware tools in all VM's.
• Configured and Installed Aruba Clear Pass.
• Integrated VCAC with Vcenter Server, VCloud Director vCD, vRealize Orchestrator vRO, VCenter Operations Manager vCops, vRealize Business vRB.
• Deployed NSX Manager appliances, Created Logical switches and Logical Routers
• Vmware patch management using VMware Update Manager and updating all server Certificates.
• Distributed resources in the VMware infrastructure using Distributed Resource Scheduler DRS.
• Troubleshooting of daily production, dev and QAT issues. Assigned storage in SAN and creation of VMFS data stores.
• Expert in VM's network configuration. Configured Standard Switch/Distributed Switches in VCenter 5.x environment.
• P2V, V2V conversions of Windows2000 and Windows2003 servers using Enterprise Converter.
• Configured VM's HA, DRS, FT settings and Configured permissions, Roles in VMware virtual center.
• Active Directory AD integration with VCenter Server, vCAC, vCloud Director vCD, vRO.
• Expert on DRS resource pool configuration and creating DRS rules.
• Worked on Virtual Cloud director for cloud management.
• Designed VMware VSphere storage configuration using SAN, ISCSI, NFS. Worked on Fibre Channel switches and familiar with all storage protocols.
• Upgrading the Server Builds. Upgrading the NIC from 4gig to 10gig, teaming and VLan tagging for redundancy and fault tolerance.
• Managed around 200+ hosts with more than 3500 virtual machines in this environment
• Expert in automation & orchestration platforms centered on Vmware VRealize .
• Performing Snapshots, Cloning, Cold Migrations and Hot Migrations . Creating resource pools and adding VM's into the VDI pools.
• Install and Management of VMware Site Recovery Manager (SRM) and Patch management. using VMware Update Manager for ESX server.
• Installed and configured vSphere ESXi on HP blade/Rack servers/Cisco UCS .
• Experience with VMware system patching using Update Manager.
• Configuring and administrating DNS, DHCP, web servers and other Active Directory Services.
• Monitoring utility using tools like site scope. vCops, Solar Winds, RVtools.
• Excellent understanding of SAN, NAS storage architecture . EMC CX 480/960 SAN Storage Administration and Provisioning for ESX hosts.
• Involving in team meetings and work on the enhancement projects based on the priority issues
• Generate the report to manager on by weekly basis on the issues which we faced.
• Work on Remedy and Service Now ticketing system and work with SLA. Taking responsibility on upcoming issues
• Work on on-call rotation for 24/7 support Maintained Barracuda Spam & Virus Firewall for Exchange Server.
• Successfully Migrated Win XP users to Windows 7 using USMT (User State Migration Tool).
• Provide Level 3 support to end users.
• Creating technical notes and user guides for new software and database for end users.
• Perform technical expertise for windows systems environments on issues related to servers, local services, data centers, server configuration.
• Maintain records for event, audit and application logs.
• Monitor all windows backup and perform fine tuning every 15 days.

Confidential, Cincinnati, OH

System Administrator-Windows

Responsibilities:

• Install and manage ESX 3.5/4.1 VMware servers.
• Build VMs on demand using this client provisioning.
• Created templates for application servers such as Oracle and SQL.
• Create VMs for Disk sharing for Oracle and Windows clustering.
• Build and maintain HA and DRS clusters health.
• Design and implement new Data Center VMware infrastructure.
• Assist users with slow and unresponsive VMs by troubleshooting issues with CPU and Memory.
• Migrate VMs according to load balance across different hosts.
• Installed ESX patches using Update manager.
• Run reports from Virtual center for usage and health of ESX hosts and Datastore usage.
• Create & manage LUNs for Datastore on Compellent storage systems by mapping LUNs to HBAs.
• Troubleshoot issues with slow Datastore access.
• Added Raw Disk mappings to VMs from available storage.
• Perform health checks of the storage and SAN infrastructures.
• Upgrade and migration of VMs from 3.5 to 4.0.
• Provided 24/7 on-call support for Windows servers and VMware infrast.

Confidential, CT

System Administrator

Responsibilities:

• Responsible for participating in providing transition support and services for the Delphi Automotive Widows servers to gather and define the processes needed for the HP global delivery teams.
• Publishing and assigning the user permissions to access the Applications in Windows Management Console.
• Creating the load evaluators for load balance purpose while users accessing the Applications.
• Maintaining the file server, application and Print Server.
• Created User Accounts, groups and running scripts on production servers.
• Assigned local security policies on member servers and standalone servers using RDP.
• Manage and monitor Active Directory services and group policies.
• Worked elaborately on different windows environment which include Windows NT version 4.0, Work Station, Terminal, 2000 and 2003.
• Worked in creating various objects like User Accounts, Computer Accounts, and Auto logon accounts.
• Assigning folder permissions to the users by gathering approval from the group owners.
• Efficiently created and managed various Groups (Domain Local and Global Security).
• Worked on HP Open View Service Desk (OVSD) tickets.
• Raised tickets for any issues discovered during validation.
• Using Net Use command to check whether we can connect to member servers or not.
• Scheduling scripts twice a week and worked extensively on bad server list.
• Categorization of server in terms of complexity and effort required to complete the primary system access tasks.
• Experience with VMware, creating VM Sessions for installing multiple OS and applications.
• Working on Ticket process in receiving Incident tickets in Remedy Tool in 24x7 environments.
• Created standard operating procedures and process documents for training off shore resources.

Confidential, NY

Windows Administrator

Responsibilities:

• Responsible for monitoring and maintaining systems which includes +150 servers; + 2500 user base and more than 100 various applications. Up till current date built several VMware servers with more than 30 applications.
• Assist in development of an India-to-India support model for these technologies.
• Migrated more than 300 users from Metaframe Presentation Server 1.8 to 4.0.
• Monitoring and managing the performance and the load balance of the Servers.
• Working on deadline, multitasking, simultaneously working on multiple projects and coordinating with various vendors. Applying Securities Policies.
• Creating a test Environment in VMware for Production Team to test their applications.
• Working on Remedy tickets and prioritizing the work as per the SLAs. Giving global Support to entire network which span over 5 IDC (International Data Centers) and +110 remote locations (around the globe).
• Working with various production system and Network administration on Windows2003 advance server with Active Directory Domain including 14 Domain controllers, + 5000 users.
• Publishing the Desktops and Individual Applications according to the Department requirements in the organization.
• Involved in Payment card Industry Data Security Standard (PCI DSS) issues and trouble shooting.
• Assisted technically to Credit Card Processor employee.
• Providing users with access rights and permission for accessing the applications.
• Installing and updating the windows patches.
• Coordination/implementation of hardware and software installations and upgrades.
• Performance and capacity monitoring and management.
• Weekly server maintenance planning and coordination.
• Monitor and act on problem tickets.
• Created Process Documents and Standard Operating Procedures as per the ITIL standard and was reviewed by Managers.
• Introduced the procedure of template details and requirements captured from the Users for reference of all the Team and Managers.
• Updated the Managers with a weekly Status reports with the current status, issues and reasons for delays of the applications.