Technical Consultant Resume
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Washington, DC
SUMMARY
Information Telecommunication Network Specialist with 12 years of technical and supervisory experience in the United States Military engineering environment. Broadcast live video, data and voice: Voice over Internet Protocol: satellite broadcasting. Telecommunication and Computer Configurations: Confidential Engineer - Encrypted devices .
TECHNICAL SKILLS
- JSP
- Servlets
- JDBC
- ODBC
- JNDI
- RMI
- JSP Custom Tag Libraries
- Tiles
- XML (SAX & DOM)
- Java Mail API
- JMS
- ANT
- Applets
- JUnit
- Maven
PROFESSIONAL EXPERIENCE
Confidential, Washington, DC
Technical Consultant
Responsibilities:
- 1th and 2 nd line support-troubleshooting of IT related problems from in-house software to hardware, such as Laptops, PC and Printer.
- Publishing support documentation to assist staff with requests for information & provide staff training if required.
- Provide support services with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access.
- Basic Active Directory knowledge. Creating user accounts, reset passwords, create groups. Escalate problems to appropriate teams based on established guidelines and procedures.
- Create guidelines for Jetadmin, HP Access Control, and VitalQIP Software IP Management. While enhance and maintain a knowledgebase with documentation on common issue resolutions and IT policies and procedures.
Confidential
Ramp Agent/Baggage
Responsibilities:
- Marshall aircraft during arrival and departure
- Inspect ramp areas adjacent to gate and aircraft for debris and remove/dispose of when found.
- Report all equipment malfunctions to the appropriate supervisor/manager
Confidential
Computer Technician
Responsibilities:
- Assemble components based on customer requirements, install, configure and maintain devices, PCs and software for end users, understand the basics of networking and security/forensics, properly and safely diagnose. Image PC and Laptop, configuration of printers and, set permission on Dell systems.
Network Engineer
Confidential
Responsibilities:
- Provided responsive services to include real-time transmission systems configuration control, circuit restoration, status reporting, quality control, performance standards, master station log, and other actions required by policies, responsibilities and operational procedures for the Confidential Force and Confidential bases.
- Maintained connection services between user equipment routers and EI/TI multiplexes. Utilized performance analysis, software and hardware equipment to troubleshoot and isolate problems. Operated and maintained cable/wireless equipment between NIPRNET/SIPRNET routers and Promina800.
Communication Engineer
Confidential, Washington, DC
Responsibilities:
- Developed and implemented the telecommunication systems for the U.S. Customs and Border Protection Homeland Security Department to insure that contractors adhered to updated standards and policies. Performed site surveys using Visio and PowerPoint presentations for Government communications.
- Standard use of ANSI/TIA/EIA -607; 568; 568A-1; 570 telecommunication building. Approved and disproved final drawing for all each sites under the Homeland Security. Infrastructure as a Service (IaaS) make sure all telecommunications hardware, software and physical security are secure from illegal activity via Intrusion Detection System (IDS).