SUMMARY:

• Forward - Thinking, Personable and Versatile Network Engineer seeking an opportunity to leverage proven experience, technical expertise and demonstrated leadership abilities in supporting an organization to achieve its goals and objectives.
• Global network design and configuration merges solid interpersonal and communication skills to forge and maintain strong relationships with both customers and vendors alike.
• Enthusiastically collaborates with internal colleagues and vendors to achieve established goals and expectations.
• Maintains thorough and up-to-date knowledge of networking principles, troubleshooting guidelines and new technology innovations blends integrity, logical thinking, and leadership attributes to ensure first-rate customer satisfaction.
• Optimizes service delivery through decision-making talents, critical thinking skills, and an unwavering drive to excel.
• Proven multitasking and project management abilities; skillfully balances competing priorities.

TECHNOLOGY SKILLS:

Cisco IOS/CatOS/, Cisco Routers and Voice Gateways, Cisco L2/L3 Switching, Cisco Core Switches 4500/6500, Cisco Infrastructure Design/Troubleshooting, Network routing protocols; OSPF/EIGRP/BGP, Spanning-Tree, First Hop Redundancy Protocols:HSRP/VRRP/GLBP, Cisco IPT Applications CallManager 7.X / Unity 7.X / UCCX / Call Manager Express, Cisco Meraki, Cisco 7K, 5K 2K, Cisco Wireless

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Network Engineer

Responsibilities:

• CoLocation design, installation and configuration. A complex migration and integration of multiple companies using Cisco equipment including 6513 Sup2T/VSS, 4510 series switches, 3945 series routers including multiple other devices. Technologies utilized included but not limited to OSPF, VRF, MPLS, BGP, Wireless deployment using a single 5508 and 3500 series APs.

Confidential

Sr. Network Engineer

Responsibilities:

• Install and configure home offices using Cisco Meraki MX, MS, MR series devices.
• Train IT and end user staff on day to day operations and support.
• Document network upgrades and installations using MS Visio.
• Lead point of contact for network engineering, break/fix troubleshooting. Responsible for network operability and maintenance including; routers, switches, wireless infrastructure, and phone infrastructure.

Confidential, Railroad, TX

Sr. Network Engineer

Responsibilities:

• Design and configure positive train control network using EIGRP, static routes, Vlans, and Cisco Meraki.
• Design and configure RGPC layer 3 network using Cisco Meraki and Cisco catalyst 4500ie switches.
• Configure and implement network monitoring using PRTG.
• Network discovery and documentation using MS Visio, Secure CRT, and Netflow.
• Wireless implementation and deployment with Cisco Meraki AP’s and Meraki switches.

Confidential, TX

LAN\WAN Operations Manager/Engineer

Responsibilities:

• Design, implement, and configure the International Operations data centers using: Cisco 6500, 4500, 4500x, 3950, 3750, VRF, VSS, MPLS, BGP, OSPF, IP, IPAM.
• Design, implement, and configure the Confidential core network and WAN circuitry using a collapsed core design using: Ethernet MPLS links, 6500, 4500, 4500x, BGP, OSPF
• Provide direction for Network and Communications technologies.
• Provide internal and external customers with excellent customer service while striving to while striving to provide world-class service.
• Communicate current status of all projects, problems, and issues to the department AVP.
• Proactively identifies opportunities for improvements to existing processes and for automation of time-consuming task.
• Plan, prioritize, and provide vision and schedules for complex projects and or task.
• Lead projects and provide vision and technical direction to oversee and ensure prompt completion of projects.
• Provide design support and consultation for departmental and enterprise projects.
• Execute operational support of corporate, branch, and service center operations and all associated server hardware and software.
• Ensure that all systems are running at optimal capacity.
• Study and analyze the performance and capacities of systems and prepare plans for future expansions and upgrades.
• Procure hardware and software consistent with the company’s requirements and following all appropriate processes.
• Conduct audit and compliance assessments and initiate corrective action.
• Resolve incident management tickets as they arise and ensure timely resolution.
• Evaluate, perform, and delegate system administrative functions as appropriate.
• Perform critical system changes after business hours.
• Adhere to all company authored policy, procedure and standards documents.
• Author policy, procedure and standard documents based on industry best practices and personal research and experience.
• Collaborate with department AVP to develop and maintain professional network and business relationships with vendors, peer organizations, and other business contacts.
• Provide technical and operational support in all technology areas.
• Delegate tasks as appropriate to junior engineers and ensure all tasks are completed correctly and efficiently.
• New technology research in order to stay abreast of the latest developments in ITS technology, trends, knowledge, and legislation.
• Make changes to server platform designs as needed.
• Development of goals, objectives, and unit work plans in coordination with the IT strategic planning process.
• Determining the direction and enhancement of the systems to meet the needs of the organization.
• Identify and evaluate third party vendors, technology, or process for integration with Confidential technology and equipment.
• Direct selected product research and support other technology and evaluation of projects.
• Negotiate pricing and contract terms with vendors.
• Responsible for LANWAN Operations budget.
• Participate in after-hours support as needed.

Confidential, TX

Sr. Network Engineer

Responsibilities:

• Lead point of contact for network engineering, break/fix troubleshooting. Responsible for network operability and maintenance including; routers, switches, wireless infrastructure, and phone infrastructure.
• Maintains branch and corporate VoIP devices; 1200+ IP phones, Cisco CallManager 9.X and Cisco Unity 9.X, and voice gateways.
• Plans, implements, and manages all networking projects and recommendations for future growth.
• Redesigned and implemented the Confidential network infrastructure from the ground up, this included the design and configuration of multiple Cisco VSS core switches.
• Designed and configured wireless network for the enterprise using Cisco 5508 wireless LAN controller and 3500 series access points.
• Designed and configured voice network for the enterprise.
• Responsible for the installation and, maintenance for all Call Center and Branch networks.
• Along with adding additional necessary documentation, maintained existing information up to date which included logical Visio diagrams, configuration backups, physical maps, and product inventory.
• Mentor and guide Jr. Engineers / team leadership.

Confidential, TX

Network Analyst / PC Support

Responsibilities:

• Primary point of contact for layer 1 and layer 2 network issues within Confidential Fort Worth office.
• Responsible for cabling, installation, and upgrading of new and existing Nortel equipment as directed by Confidential project planning team.
• Responsible for keeping documentation of add/delete changes within the datacenter. Software and PC support.
• Interfaced with all levels of Confidential employees up to upper level management to provide the highest level of work quality and customer satisfaction.