SUMMARY:

Information Technology professional with a diverse background in program administration, project management, systems architecture, systems engineering, network administration, network security, web technologies, cloud computing, and technical support.

TECHNOLOGY SKILLS:

Cloud Computing Technologies: Amazon Web Services, Microsoft Azure, Office 365, and RackSpace, SaaS, IaaS

Operating Systems: 2008 r2, 2012 r2, 7, 10, OS X, UNIX, Linux (Redhat, Centos, Debian, Ubuntu) Novell Netware, VMWare ESXi, vSphere

Server Software: SQL 2005, 2008, 2012, 2014, 2016 Exchange 2003, 2007, 2010, IIS 6.0, 7.0, 7.5, WSUS, SCCM 2012, SCOM 2012, Sharepoint 2003, 2007, 2010

Networking: TCP/IP, LAN/WAN, DNS, DHCP, CHAP, iSCSI, Wireless, Ethernet, VPN, Active Directory

Hardware: DELL, IBM, HP, INTEL, AMD, Cisco ASA Security Appliance, Cisco Switches, Cisco Aironet Wireless, Office Equipment, AV Equipment, Smartphones, Proximity Card Readers, SAN Storage, QNAP, Netgear Switches, SonicWALL Firewalls, Dell Power Connect Switches

Software: MS Office, Mac Office, Outlook, QuickBooks, Banner, Blackboard, MS Project, Adobe Acrobat, Anti - virus software, Sysprep, Aptify, Ektron, Manage Engine, GFI LANguard, Backup Exec, Visio, Zen desk, At Task, New Relic, Jira, Crowd, BMC Footprints, Microsoft Intune/Endpoint Protection, Tanium. Trendmicro

Internet: HTML, CSS, Zope/Plone, Apache, FrontPage, Photoshop, Firefox, Web 2.0 Technologies, Crystal Reports, XML, .NET, PHP/MYSQL, SSH, Drupal, WordPress, Tomcat

Handheld Devices: Windows, Android OS, iOS, Active Sync.

EXPERIENCE:

Confidential

Sr Systems/Infrastructure Engineer

Responsibilities:

• Gather requirements from program technical directives and implement solutions based on requirements.
• Design security and infrastructure tools for AWS cloud and private cloud utilizing VMware ESX v6.5.
• Prepare solutions architecture documents for infrastructure tools including conceptual, logical and physical design, systems integration and cost analysis.
• Analyzes system requirements and ensures that systems will be securely integrated with current applications.
• Install, configure, test and maintain operating systems (RedHat 7, Windows), application software and system management tools
• Design and implement Microsoft application solutions including Office 365, Active Directory, MS SQL, IIS with 3 rd party application integration.
• Perform security hardening of windows systems utilizing security baselines based on CIS standards and agency benchmarks.
• Interface with various program teams for problem resolution.
• Proactively ensure the highest levels of systems and infrastructure availability is maintained.

Confidential

Network Administrator

Responsibilities:

• Responsible for maintenance and configuration of network switches and firewalls (Cisco, Dell and Netgear).
• Responsible for network documentation, including switch port maps, network diagrams, and configuration backups.
• Responsible for designing and administering Hyper-V servers hosting Windows 2012 r2 virtual machines and SAN storage
• Provide administration for hybrid Office 365/On Premise network, including Exchange, SharePoint, OneDrive, and Directory synchronization services.
• Responsible for administration of Amazon Web Services environment including, VPC, EC2, S3, Route53, SES, and Storage Gateway.
• Implementing recommendations of security audit, including locking down network resources, developing policies for IT/organizational governance.
• Create IT policies and procedures to provide IT governance to organization.
• Developed project plans for current and future work including scope of work, deliverables, timeframes, and costs.

Confidential

Systems Analyst

Responsibilities:

• Responsible for backend systems, system management, monitoring of LAN/WAN connectivity.
• Assisted in the planning and implementation of additions, deletions, and major modifications to the supporting networking infrastructure between offices and connectivity to enterprise clients.
• Led Active Directory migration from 2003 AD structure to 2008 r2 AD structure.
• Led migration of company workstations from Windows XP to Windows 7 professional.
• Responsible for administering Hyper-V servers hosting Windows 2008 r2/Ubuntu Linux virtual machines.
• Setup Linux Environment utilizing Ubuntu Server and Desktop and full Active Directory integration.
• Configured SQL 2008 and 2012 servers for UAT environment utilized by software and engineering departments.
• Assisted in the configuration and monitoring of Dell SonicWALL Firewalls and Switches (Layer 2/3) at the direction of the IT manager.
• Customized BMC footprints ticketing system to meet company needs including escalations, notifications and custom templates.
• Responsible for setup and configuration of telephone systems including routing of extensions when seating assignments change.
• Worked with vendors to procure hardware and software within a specific project scopes and budget allotment.

Confidential

Network Engineer/Manager, Network Infrastructure

Responsibilities:

• Responsible for maintaining backend systems, system management, monitoring of online networks, backup management, utilizing deployment tools.
• Responsible for all network configuration changes to routers/firewalls/switches.
• Responsible for configuring/testing, troubleshoot/repair, and maintenance of systems related hardware and software.
• Responsible for administering VMware VSphere servers hosting Windows 2008/Linux virtual machines.
• Responsible for security management of network including scanning network for vulnerabilities, firewall/VPN management, patch management of workstations and servers through WSUS, lockdown of workstations/servers though GPO and UAC, and providing reports to IT Director.
• Configured, and deployed MS-SQL 2005/2008 servers in development/production environment.
• Led Active Directory migration from 2003 AD structure to 2008 AD structure.
• Led migration plan from physical environment to virtual environment with VMware VSphere.
• Responsible for implementing onsite/offsite backup and recovery procedures on network.
• Responds to end-user calls/inquiries/e-mails requests for technical assistance.
• Maintains hardware, software and licensing inventory for all IT equipment.
• Prepared management reports to disseminate to IT/senior management.
• Develops and implement project plans for current and future IT projects including scope of work, budget/resource costs and user impact .
• Responsible for configuration/deployment/management of CentOS Linux environment hosted in-house and Amazon EC2 cloud.
• Responsible for configuration/deployment/management of network resources in Amazon Web Services (EC2, VPC, and S3)
• Worked with vendors to procure hardware and software within a specific project scopes and budget allotment.
• Worked with departments to gather requirements for specific business needs and prepared/implemented project plans to completion.

Confidential

Systems Administrator/Project Manager

Responsibilities:

• Developed workplans, procedures, guidelines and protocols for the development of effective hardware and software solutions by IT consultants.
• Provided IT/Helpdesk support for hardware, software and network issues.
• S ystem administrator in Windows 2003/XP/Mac environment.
• Performed technology audits of the company and recommended solutions.
• Worked with vendors to procure equipment within a specific budget allotment.
• Responsible for development of phelpsstokes.org and psfstar.org website based upon web 2.0 standards using Python/Zope/Plone application technology.
• Created technology curriculum used by program participants in Liberia, West Africa.

Confidential

Associate Program Manager - Technology

Responsibilities:

• Managed projects including logistical support, development, marketing, reporting/documentation.
• Trained staff on software programs including MS Office 2003.
• Developed technology curriculum and taught professional development courses in technology and education.
• Supervised university staff including student workers, temporary and full-time.
• Assisted in the planning of IT education programs in k-12 schools.