SUMMARY:

• Highly experienced Information Technology Professional seeking to utilize my 20+ year’s hands on expertise in a technically challenging environment.
• Presently perusing s for Cisco CCNA, Security+, and RHEL - Red Hat Enterprise Linux.
• Seeking opportunities to join an establishment that will benefit from my years’ experience as a UNIX Solaris/Oracle, Red Hat® Enterprise Linux 6 and 7/RHEL Production Support Specialist.
• Cooperative experience comprises Microsoft Client Server Enterprises, LAN administration.
• Microsoft Windows Server R2, Strong Networking experience in a TCP/IP environments, Cisco IOS - CLI Cisco Routing and switching protocols.

TECHNICAL EXPERTISE

• Microsoft Windows 7,8,10

• Solaris/Oracle UNIX 10
• Red Hat Linux RHEL 6 & 7
• MS Domain Models
• Remote Desktop Support
• TCP/IP IPV4 / IPV6
• Cisco Routers and Switches
• DNS/DHCP/WINS
• MS Office
• MS Windows Clients
• MS Outlook
• Ethernet IEEE Standards
• MS Active Directory
• UNIX / Linux Administration
• Red Hat Linux Network
• AWS/AmazonWeb Services
• Open SSH
• WebSphere
• UNIX Shell Scripting, Linux BASH, PERL, Windows Scripting, Cisco IOS

PROFESSIONAL EXPERIENCE:

Confidential, Tampa, FL

Production Support Engineer

Responsibilities:

• Provided Production Support DevOps for Confidential FIOS and Provisioning Applications.
• Deployed Application Code Releases /Packages in Production and Non Production environment. Both manually and via Jenks. Across UAT and DEV servers.
• Joined Task Plan review calls and Followed Change Management Process and Procedures.
• Work with Application Development, Middleware, Command Center, System Administrators and other teams to coordinate for all activities and work to debug issues as needed. Worked closely with all teams, responding to emails and join calls and attend CMD Bridges as necessary.
• Provided resolution to issues and mitigate problems and be able to work proactively.
• Provided first-tier support to end users for IT applications.
• Performed installation of code releases and patches and write scripts or programs for IT applications.
• Modified local BASH scripts to adjust monitoring thresholds when necessary.
• Monitored and reacted to requests from development team for critical actions.
• Participated in On Call duties and obligations daily as well as 24/7 On Call on a routing basis.

Confidential, Tampa, FL

Systems Engineer

Responsibilities:

• As part of the Distributed Systems Automation team, provided automated monitoring and recovery to approximately 16000 servers. Additionally support Operations in a tier 3 capacity within a High Availability environment on multiple Microsoft and DNS domains and Operating systems (Solaris, Red Hat Linux, AIX, HPUX, Microsoft Windows Servers, and EC2 instances) across multiple DMZs utilizing Network and OS troubleshooting skills to resolve issues responsively to ensure monitoring is available for all servers on a continuous basis.
• Providing accurate and responsive server administration support configuration monitoring using Amazon Cloud Watch Console, AWS CLI, AWS SNS, and BMC Patrol / BEM 7.2 suite of tools across the entire Confidential infrastructure for mid-range server clusters. Common and custom server configuration achieved by use of AWS and BMC rule sets and policies. Frequently necessary to determine port and service access to severs across DMZs and submit request for firewall rules, test and achieve access in a timely fashion.
• Achieved responsive support to Operations and Crisis Management for AWS, BEM 7.2 and AWS Cloud Watch and Patrol Agent issues across all platforms, with mandatory expectation to meet MTTR - resolve all critical issues within 24 hour and non-critical within 3 days including 24/7 On-Call obligations on a rotation basis.
• Daily requirements included MS Windows server and Unix OS administrative and scripting skills along with troubleshooting network barriers, Utilizing SSH tunneling, determining Firewall ports and services necessary and submitting Firewall rule requests, interpersonal skills with other organizations, project managers, Operations, development of task plans and the deliverance of customer satisfaction.
• Delivering 100% results, both independently and in team situations, in a rapidly changing, time sensitive data-center migrations when necessary.
• Managing work assignments and solutions in a telecommuting situation, prioritizing objectives and obligations as required.

Confidential, Freehold NJ

Windows LAN Administrator / Desktop Support Specialist

Responsibilities:

• Project goals included the Implementation, configuration, deployment, and support of 600 Windows NT 4.0 Workstations and 12 Windows NT file and print servers and additional MS SMS servers and Primary Domain Controllers with fault tolerance SCSI disk sets and RAID disk Arrays.
• LAN/WAN administration across TCP/IP / DHCP environment over CAT5 Ethernet, Routers and Hubs.
• Accomplished NT Workstation support utilizing SMS remote administration tools and MS RegObject and VBScripts to maintain maximum production and support across the State of New Jersey.
• Maintained desktop applications, Netscape, Attachmate, X Windows, MS Office, and Lotus Notes.
• Proxy Servers were Multi-homed, configured as Network Gateways for the domains providing Internet Access through ISDN.
• Timely delivery of Windows 95/ XP Installations and upgrades on multiple desktop and notebook architectures.

Confidential, Piscataway, NJ

Principal Systems Support Specialist

Responsibilities:

• Primary Desktop, Network and Server Support Specialist on Microsoft Windows Network Domain over TCP/IP protocol. User community consisted of over 650 local and remote clients.
• Timely installation and resolution of Microsoft Windows 3.X, 95, NT 4 and 3.51 Client and Server issues on Thin Ethernet LAN with Remote PPP/INT RAS Dialup access.
• Microsoft System Management Server 2.1 utilized where possible
• Monitoring, maintenance and software upgrades to Microsoft Windows NT 3.51 and 4.0 Servers.
• Configured and maintained DHCP, RAS, WINS and Browsing Services in New Jersey and New York sites.
• Maintained reliability of Domain Controllers along with file and print shares, file replication, user accounts and scripts.
• Client and Server based architecture consisting of Intel Desktop and Notebook PCs with NDIS2/3 compliant Network Interface Cards, PCMCIA network and modern adapters and Adaptec SCSI and RAID Technology.
• Client based applications to include Netscape 3.0, Microsoft Office, Microsoft Exchange, SMS Client and various Anti-Virus software.
• Administration of TCP/IP Network and DNS/BIND Servers of local and remote subnets on Digital UNIX 4.0 and Ultrix 3.41 Servers.
• Performed regular maintenance and troubleshooting of systems and network hardware.
• Knowledgeable with implementation of UNIX Firewalls and Proxy Servers.

Confidential, Colts Neck, NJ

Database Development - Systems Programmer/Analyst

Responsibilities:

• Application design, development and support of relational database systems for the Department of Defense using VAX and UNIX C Programming Language.
• Obtained and possessed satisfactory security clearance.
• Integrated compiled source code with embedded SQL. Designed with both VMS and AIX UNIX.
• System Administration Skills and Project Management skills used extensively.

Confidential, Middletown, NJ

UNIX System Administrator

Responsibilities:

• Maintained system integrity and performance levels of multiple UNIX hosts.
• All aspects of user account management, security and accounting.
• Configuration, monitoring and maintenance of UNIX file systems.
• Administration of TCP/IP, serial and UUCP networks and print spooling sub-systems.
• Installation, testing and implementation of UNIX software and kernels.
• Diagnosis and resolution of various user problems.
• Utilized UNIX Shell programming skills to streamline administrative tasks.
• Member of UNIX Systems Output Processing Sub-Committee for Confidential & Confidential .