Business Systems Analyst Resume
Sidney, NY
SUMMARY
A highly skilled senior level IT professional wif over 20 years experience in planning, coordinating, implementing and supporting software systems and infrastructure wif a strong focus on customer support and user satisfaction.
AREAS OF EXPERTISE
- Software Engineering
- Technical Architecture and Implementation
- Project Management
- Solid Leadership Skills
- Customer Support
- Policy Development and Reporting
- Staff Training and Development
- Disaster Recovery Planning and Testing
TECHNICAL SKILLS
Languages: ERP and DB Systems
Operating Systems: Unix, Linux, Vmware, Windows, OS/400, OS/39
Middleware and Tools: Shell Scripting, SQL/ESQL, PHP, Java, COBOL, JCL, CL, RPGLE, HTML, JDEdwards, BPCS, SAP, Oracle, DB2, MYSQL, IMS, WAS, MQ, WMB, DataPower, Rational, WebFocus, Integrify
PROFESSIONAL EXPERIENCE
Business Systems Analyst
Confidential, Sidney, NY
Responsibilities:
Supported Engineering and Manufacturing applications in RPG, COBOL running on an Iseries. Created several applications using Web Services written in RPGLE, SQL, PHP, JAVA, Apache HTTP Server and Websphere Application Server for Engineering Change notification and new project management workflow,. Used OpenSSH, SFTP and shell scripts to create an SFTP hub for an EDI migration from a VAN. Worked wif trading partners to move them from sending/receiving EDI from the VAN to Amphenol's iseries. Created dashboards for Manufacturing for Router/Workorder Maintenance using WebFocus. Moved project management workflow to Integrify, a web/email based workflow software. Lead in Applications group on designing new architecture for integrating systems.
Independent Contractor
Greene, NY
Responsibilities:
Created customized applications for several customers for inventory, shipping, receiving, and accounting. Worked wif Physician's office to create testing software and database utilizing JAVA, PHP, MySQL.
Systems Enginneering
Confidential
Responsibilities:
contractor position responsible for setting up air - gapped systems using Win 2008, Win 2012, and Hyper-V. Responsible for creating SOP and administrator documentation, migration of customer accounts and data.Software Engineer Contractor for Confidential as part of the GCSS-AF MQ upgrade project. Upgraded MQ to 7.5, created test plans wif MQ and supporting software, including WMB, PM4data and other LM written interfaces.
Software Engineer
Confidential, Endicott NY
Responsibilities:
Provided customized interfaces between AF ERP systems using the GCSS Enterprise Service Bus, consisting of Websphere Application Server, Datapower, MQ, and Message Broker. Coordinated and ran daily meetings wif AF system teams, going over issues and publishing updated status. Created software change requests for the ESB at the request of AF system teams, which included installation and testing instructions/software. Coordinated testing of interfaces wif AF systems personnel and the GCSS Operations staff. Provided level 2 support to Operations team .Gunter AF Base for Production/Test system issues. Created testing, SOP and training documentation on the ESB for both Operations and AF systems staff. Java, ESQL, MQ, JCL, Unix scripting, Oracle, various ERP systems, MS Visio, Project and Excel.
Senior Software Engineer
Confidential, Endicott NY
Responsibilities:
Provided customer support to in creating, modifying and troubleshooting interfaces between Air Force ERP systems using the GCSS Enterprise Service Bus. Performed software testing of new ESB components by creating, implementing and documenting test plans. Java, ESQL, MQ, JCL and Unix scripting, Oracle, various ERP systems. Java, ESQL, MQ, JCL, Unix scripting, Visio, Excel, MS Project.
Application Development Manage
Confidential, Ithaca NY
Managed staff of 9 senior systems analysts, assigning projects, managing workload and budget. Installed, maintained AS400 hardware and software. Technical Project Lead for the migration of Korean and Mexican wif systems hosted in Ithaca, NY. Sarbanes Oxley IT auditor for Morse TEC division, completing audits, and creating policies and procedures. Part of Process Re-engineering Team during implementation of Team Center. Implemented Integration Broker as interface between JDE to Team Center Engineering ITK framework allowing for part data to flow seamlessly. CL, SQL, COBOL, RPG, Java, Unix scripting, JDEdwards, DB2, MS Access, JBOSS, MYSQL, MS Project, Visio, Excel.
Senior Systems Analyst
Confidential, Endicott, NY
Tester for Customer Management System application developed by Confidential for General Motors. Created and executed test scripts based on business processes. Reviewed code design for both COBOL and Java programs and worked wif development staff to improve product design. Created programs using REXX to allow for EDS (the hosting company) to monitor and manage DB loads. Worked wif LM and EDS during transition once the contract had expired. JCL, COBOL, Rexx, Java, VB scripting, MVS Systems Programming, DB2 , MS Office, Visio, Excel, Project.
IT Manager
Confidential, Greene, NY.
Responsibilities:
Managed 12 systems programmers, applications developers, computer operators and network support personnel on As400 wif JDEdwards ERP software. Responsible for controlling IT budget and Y2K remediation. Created a 24/7 Help Desk using OEM call center software. Implemented Citrix solution to solve Y2K issue wif shopfloor workstations. Project Lead for upgrading ERP and system software to support Y2K. Member of Manufacturing Re-Engineering Team and PDM Selection Team. CL, COBOL, RPG, VB scripting, SQL, JDEdwards, MS Access, MS Office, Visio, Excel, Project.
Software Engineer
Confidential, Waltham, MA.
Responsibilities:
Provided level 2 support for Best/1 performance tuning and capacity planning software for AS400 and MVS operating systems. Worked wif development staff on remediation of problems. Created training documentation for new releases and trained in-house personnel prior to roll out of new software. Built mini test system mirroring average customer environment in order to easily solve problems. Best/1 analytics, SQL, MS Access, JCL, MVS Systems Programming, CL, DOS scripting
Technical Services Manager
Confidential, Medfield, MA
Responsibilities:
Managed 4 Systems programmers and 5 computer operators in Unix, AS400, MVS mainframe facility. Migrated manufacturing system from home-grown systems to an ERP system using BPCS. Supported 6 international plants through centralized processing, migrating them to BPCS ERP. Created IBM showplace as project lead in implementation systems management tools and techniques., including Help Systems Robot Suite and BRMS. Created and implemented security policies. Implemented change control procedures utilizing SDLS principals and Softlandings' Turnover software. Ported CICS customer service application from MVS to AS400 - one of the first 50 companies in US to successfully implement. DBA for the IMS and VSAM environments. Experienced wif performance modeling using Best/1 software. Installed, setup and maintained Oracle DB to support SAP migration. Created reports between systems using GUPTA and COGNOS. Responsible for creation and execution of disaster recovery plan, which included creating recovery media, recovery documentation and coordination and execution of plan at hot site facility 3 times a year. MVS Systems Programming, Assembler, JCL, CL, VSAM, COBOL, RPG, SQL, DB2, REXX, DOS Scripting, change control, SDLC principals, BPCS.
Systems Programmer
Confidential, Woonsocket RI
Responsibilities:
Led MVS side of migration from VM/VSE to MVS operating system, supporting the CICS based applications move to a new operating system. First to implement a change management system for the technical programmers. Installed, upgraded and maintained MVS operating system and OEM applications for systems management. Responsible for creating and testing disaster recovery plans, including creating backup schedules, business recovery plans and coordinating hot-site tests. Created JES2 exits in Assembler to control batch interface to company stores. Systems programming, JCL, Assembler, VSAM, TSO, CICS, JES2.
Systems Programmer
Confidential, Providence RI
Responsibilities:
Project lead to install, upgrade and maintain MVS mainframe system and applications for systems management and change control. Created JES2 exits in Assembler. Primary support for security using CA TopSecret and RACF, creating and implementing policies and procedures. Responsible for SNA network controlling ATM’s, PC’s and mainframe, using NCP, NCCF and NPDA. MVS Systems programming, JCL, Assembler, VSAM, TSO, CICS, JES2, NCP, SNA change control procedures.
Teacher
Confidential, Blackstone, MA
Responsibilities:
Long term substitute teacher for 10-12 th grade students, teaching Algebra, Geometry, and Advanced Math.
Systems Programmer
Confidential, East Hartford, CT
Responsibilities:
Responsible for storage management using Hierarchical Storage Manager for multiple MVS mainframe systems. Created programs using Assembler for user exits, user monitoring, and compiling aids. MVS Systems programming, Assembler, COBOL, change control procedures.