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Systems Consulting Engineer Resume

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SUMMARY

Objective: To obtain a Senior IT position that will utilize my extensive experience in design, implementation and ongoing administration of high availability mixed environments and applications as well as coordination and management of staff and various stake holders. Provide leadership relating to the design, implementation and ongoing administration of complex systems and applications in a mixed Unix and Windows environment including maintenance of the same.

Confidential, April 2009 - Present

Vice President - Team Lead

Customer-focused and results driven Team Lead with extensive experience in design, deployment and administration of high availability data center infrastructures and applications in a multi-platform (AIX/Linux/Solaris and Windows Enterprise servers) 24X7 fast-paced PRODUCTION/UAT/SIT/DEV environments.
Strengths include ability to lead teams in build out of complex mixed environments both at the server and application level and maintenance of the same, training and mentoring mid level administrators, troubleshooting complex problems; excellent communication and customer service skills; strong organizational, interpersonal and analytical skills.

EXPERIENCE

  • Technical team lead for enterprise wide design , build and maintenance of ( IBM InfoSphere Information Server- IIS, including Websphere Application Server - WAS) application for DEV, SIT, UAT, DR and PRODUCTION. This application is built on DB2and Websphere and interfaces with both mainframe and Midrange data sources as well as Teradata data warehouses.
  • Leads the design, development and implementation of architectural deliverables including components of the assessment and optimization of system design and review of user requirements. Contributes to the determination of technical and operational feasibility of solutions including High Availability solutions. Latest Project consists of IBM InfoSphere Server application on 50 Linux servers with DEV,CI,SIT, TT (Clustered with Linux-HA, WAS clustered with DM) and clustered DB2 - All these four environments clustered to use One Scheduler (Load Level), Two PRODUCTION environments each with clustered engine nodes, WAS(DM with two nodes),DB2 (HADR) and using load leveler scheduler with 7 compute nodes.
  • Develops prototypes of the design and works with system database administrators , operations, technical support, project managers, senior developers as well as other key stake holders as appropriate throughout development , implementation and deployment processes.
  • Leads in the creation of roadmap for systems upgrades, in the development and adoption of appropriate architectural designs, in evaluation of technology framework choices, in the design of UI, workflows, business components and data access and in the specification of development standards. Participates in the study of required architectural qualities and in the specific design and testing strategies to ensure that all the architectural quality standards are met.
  • Communicates the architectural , development standards, reusable assets, design choices to the development teams and mentors them on their adoption. Reviews and validates detailed design and code of assigned segments ensuring that the functional objectives and developments standards are met.
  • Develops best practices based on associated security policies, industry standards , and audit regulations to ensure devices and applications are secure and available at all times . Train and mentor middle level team members to enforce and maintain security for the whole application
  • Provides input on staffing , budget and personnel including short listing applicants, interviewing them, advising on hiring and retaining decisions and training the hired personnel. Assigns projects and tasks to the team including offshore personnel and makes sure the deliverables are successfully met and on time.
  • Installs application software ( IBM InfoSphere Information Server- IIS, including Websphere Application Server - WAS and DB2), applies patches.
  • Manages application file systems, monitors performance and identifies opportunities and implement solutions to increase application and systems availability and automation of manual tasks.
  • Reviews performance and capacity of the systems to determine appropriate system tuning and recommend system modifications which could improve the overall performance and availability of the environments.
  • Works with engineering teams and vendors to be proactive in improving the IT hardware/software PRODUCTION/DR/AUT/SIT and DEVELOPMENT environments.
  • Provides leadership for system and software design and support.
  • Develops and maintain policies and procedures for configuration/change management for entire environment
  • Leads multiple projects with competing deadlines.

Confidential,Jan 2008 - April 2009

Vice president - Systems Consulting Engineer

Key Achievements

  • Chaired all Change Advisory Board (CAB) meetings for our team and approved all changes that needed to made in our environment from DEV, SIT, UAT to Production and ensured all the groups followed the provisions laid in the CAB Operating Guidelines.
  • Trained the near shore team in Mexico and offshore team in India and also assigned them tasks and projects ensured they completed the deliverables successfully and on time.
  • Approved all security requests for access to the environment and ensured people got only the access they needed as well as making sure the security operating guidelines was followed.
  • Coordinated all the stakeholders during the upgrade for the environments from AIX 5.3 ML9 to AIX 5.3 ML 11, Hitachi to EMC upgrade , Firmware upgrades and Application upgrades.
  • Installed ,configured and managed over 20 enterprise wide applications some of them customer facing application in a shared environment
  • Installed and configured and upgraded all database client tools including Teradata Utilities, DB2 client and DB2 Connect, Oracle client, Informix, Sybase, Netezza
  • Upgrade Actuate environment from Actuate iserver version 8 to actuate iserver version 10 SP1 in DEV, SIT, UAT and production environments
  • Coordinated load testing before major migrations.
  • Made sure applications were at near 100 % availability at all times by monitoring performance and availability and mitigating to ensure the same.
  • Migrated code from DEV to SIT to UAT and to Production using clearcase and other tools

Confidential, 2006 - 2008

Systems Engineer

  • Ensures the reliability and availability of both clustered (HA) and non clustered AIX 5.x/4.3.3 and Suse (SLES) and Red Hat Advanced Server Linux enterprise systems.
  • Installs, tunes and manages IBM AIX 5.x/4.3.3 on pSeries hardware and Suse (SLES) and Red Hat Enterprise Servers Dell hardware.
  • Determines data recovery, maintenance, integrity and storage management requirements and implementation across the AIX/Linux platform including managing TSM backup solution and NIM implementation for both backups of the mksysb OS images and server installations.
  • Develops scripts for backup and recovery, performance and diagnostics, and for setting up and administering DEV, TEST, QA, and PROD environments.
  • Understands performance implications of hardware/network/software environments and is able to diagnose and trouble-shoot performance/configuration problems.
  • Diagnoses and resolves OS level day to day issues for the customers ensuring all set SLAS are met in a 24 X 7 highly critical AIX/Linux environments.
  • Contributes to the development of policies and procedures related to installation, maintenance and inventory of AIX/Linux environment.
  • Experience with IBM pSeries Power5 Advanced Virtualization and Virtual I/O Server (LPAR and DLPAR)
  • Experience with IBM pSeries Hardware Management Console (HMC) Installation and Management and remote server administration through HMC.
  • Supports large Application Groups who Administer the following applications Websphere, LDAP, Java, IBM Tivoli Storage Manager (TSM). Microstrategy, Web portal, Time and Attendance, Triceps, Manugistics as well as DB2 and Oracle databases.
  • Maintains security for the server environment including patch management, firmware maintenance, PAM, sudo, ssh configurations.

Confidential, 2003-2006

Systems Administrator

Member of Systems Administration team responsible for two accounts whose responsibilities included:

  • Installing, upgrading, configuring, troubleshooting, and supporting high availability (HACMP) windows 2000/2003 servers.
  • Provide 24X7 oncall support of remote and local windows NT/2000/2003 Clustered High Availability and Non-clustered environmentas well as AIX 5.1/5.2 on pSeries servers and Solaris
  • Use of manage now change/problem control management tool to monitor queue while oncall and resolve all tickets that arise.
  • Upgrade windows NT 4.0 domain to windows 2003 Active Directory
  • Upgrade servers from windows NT 4.0 to windows 2000/2003 and windows 2000 to 2003 including relocation of data.
  • Server hardware configuration and build experience with solid understanding of RAID solutions on IBM eSeries Servers.
  • User account and security management for both windows (windows 2003/2000 Active

Directory and NT 4.0) and Unix (AIX/Solaris) .

  • Strong AIX 5.1/5.2/4.3.3 system administration within a 24X7 mission-critical data center FDA regulated environment
  • Maintain Solaris 2.8/2.9 operating systems in a data center environment.
  • Maintain security for the server environment.
  • Unix shell scripting to automate basic server administration tasks.
  • Racking, cabling and labeling all equipment for our account in the data center.

Confidential, 2000-2003
System Administrator

Experience supporting a diverse environment consisting of Enterprise Servers, both UNIX (AIX, Solaris and Linux) and Windows NT/2000 servers, Oracle 8i/9i Databases, Legato and Veritas Backups , Websphere Application Server and Apache Http Server. Network administration of company LAN and supporting end users with all issues regarding PC's. Windows (98,NT, 2000, XP) administration including installations and troubleshooting.

  • Installed, configured and administered Windows 2000 and Windows NT servers.
  • Acquisitioned two new RS6000 Servers, Installed AIX 4.3.3.0 it, Oracle 8i database, Websphere Application Server and Apache; updated and maintained both the Servers and the Databases.
  • Built Backup Servers using Legato on Unix and Windows and Veritas on Windows and maintained backups of all servers and workstations.
  • Acquisitioned a new Dell Edge server and installed Windows 2000 server and configured it as the File Server.
  • Resolved all Network issues for the Site including DNS, NFS, Automount, NIS, network Load balancing and connectivity Issues.
  • Diagnosed and resolved end users problems including ordering new equipment and installing windows XP, windows 2000, windows NT, Windows 98 and the necessary applications and putting them onto the Network.
  • Installed and configured peripherals (e.g., disks, controllers, Ethernet cards, SCSI and IDE drives, modems, memory and printers) .
  • Upgraded Servers as required and maintained security by ensuring necessary configurations and installing necessary patches.
  • Maintained all hardware and Software Service contracts.
  • Built and maintained Oracle 8i and 9i Databases on both Unix and Windows.
  • Networked Sun servers, RS6000 servers, Linux Servers, NT 4.0 and 2000 servers as well as Workstations.
  • Maintained Windows NT Domain for the site.
  • Setup remote users and maintained their connectivity using Checkpoint Secure VPN, Hummingbird Exceed and Secure Shell (SSH) .

Confidential, 1999-2000
Junior System Administrator
Key Achievements

  • Installed and administered Windows 2000/NT servers.
  • Installed and Configured Pc's with windows 2000 and windows NT and required applications.
  • Installed and maintained Solaris 2.8 on intel.
  • Performing Backups and restorations using veritas backup exec.
  • User accounts setup and maintenance.
  • Installed and maintained printers.
  • Resolved end users problems involving windows NT, windows 2000 , Solaris 2.8 among others.

Program Director at Confidential, 1997-1999

EDUCATION

  • BSc (Mechanical Engineering)

TECHNICAL SKILLS

Operating Systems: AIX 4.3.3.0/5.1/5.2/5.3 , Solaris 2.6, 2.7, 2.8 ,Redhat Linux 6.x, 7.x,9.x, RHAS 3 and 4, SLES 9 and 10,Z/Linux, SCO, Windows NT 4.0 / 2000/2003 Servers , Windows 98, NT, 2000 and Xp workstations.
Hardware: IBM p-Series (P695,P570,P770) and e-Series Enterprise Servers: IBM RS6000, HMC, Sunfire 280R ,Sun E250 , SUN E4500, SPARC and Ultra 2's and Ultra 5's, IBM Netfinity series, Dell PowerEdge Servers, Hubs/switches/routers , Ethernet Cards, SCSI and IDE Drives , Modems, PCMCIA Cards, Network Printers( LaserJet), Overhead projectors

Software Applications: IBM InfoSphere Information Server (IIS), Datastage, Websphere Application Server (WAS),DB2 and DB2Clients, ORACLE 8i/9i/10i Clients, Actuate Iserver, Dataflux, Hyperion, SAS, Maestro, Autosys, NDM- Connect Direct, Peregrine, Maximo, Clearcase, Citrix Metaframe server, SSH/OpenSSH, Sudo, Powerbroker. Sharepoint, Desktop Oncall/VNCViewer/PC Anywhere/ Hummingbird/ Terminal Services, Orbix, Outlook/Lotus Notes, Visual studio 6.0, Visio, Secure point and ATT VPN, Microsoft Office 2000/2003, Apache Http server, Jbuilder 6.0 and 5.0., Norton Anti-Virus and McFevee Anti-Virus Software, Lucent AUDIX voicemail and switch systems, Veritas Netbackup, Legato Networker, IBM Tivoli Storage Manager (TSM) , Cygwin, Putty

Networking: Active Directory, LDAP,NIM, DNS, Automounter, NIS, NFS, LAN/WAN Technology, UPS, HUBS and Switches, TCP/IP Protocal, DHCP, WINS, Network troubleshooting, Cabling/Wiring

Languages: C, C++, Java,Shell script

TRAINING

  • UNIX System/C, C++ Programming (Solaris and BSD) 1999
  • Legato Administration for UNIX 2001
  • Introduction to SQL/PL SQLPLUS 2002
  • Basic administration of Microsoft Windows 2000 2003
  • pSeries AIX 5L System Administration 2004
  • AIX 5L System Administration II: Problem Determination 2004
  • Awareness of FDA Regulatory Compliance 2004
  • HIPPA Overview: Health Insurance Portability Accountability act 2004
  • Suse Linux Server Administration 2007
  • Suse Linux Advanced Server Administration 2007
  • IBM InfoSphere Information Server Administration 2010

References:
References and reference letters are available upon request.

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