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Network Architect Resume

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CAREER PROFILE:

A Unified Communications & network engineer with 20+ years’ experience in installation, design, administration, configuration and troubleshooting of Unified Communications/LAN/WAN infrastructure and security using Cisco Call Manager/Unity Connection/IM & Presence/Contact Center/Cisco Unified Border Element/Voice Gateway/CWMS servers/Adaptive Security Appliance/Switches & Cisco routers. Have good experience on Microsoft Windows Server, NICE Call Recording, MIND Call Accounting & Worked in several industries including Finance, Dot - Com, IT.

PROFESSIONAL STRENGTH:

  • Comprehensive knowledge of CISCO networking technologies and protocols
  • Extensive knowledge of Network System Engineering methods
  • Skilled in designing, planning and implementing Unified Communication/LAN/WAN/VPN solutions
  • Proficient in technical and non-technical communication, both in oral and written
  • Good leadership skills and has the ability to guide and provide technical direction and supervision for a given project
  • Excellent problem solving, analytical and logical thinking skills
  • Cisco Unified Communication Manager - 7.2, 8.5, 9.x, 11.x
  • Cisco Unity Connection - 8.5, 9.1, 11.x
  • Cisco IM & Presence - 9.1
  • Cisco contact Center Express - 9.1
  • CUBE - 3845, 3845E, 4431, 4451, ISR 1000x
  • Cisco WebEx Meting Server - 2.8
  • Cloud WebEx
  • Cisco VG 224, 248, 310
  • Access Server Cisco 5530, Analog RAS -- LAN Stream
  • Cisco Switches - 3550, 3560, 3750, 4500, Catalyst 6500, Nexus (1000, 1010, 4001i, 5000, 7000)
  • Cisco Load Balancer Appliance - ACE 4710
  • Cisco Firewall - PIX 501, 525, 535, ASA 5515, 5525.
  • Cisco IPS - AIP SSM 20
  • Bluecoat Proxy.
  • Bluecoat Packet Shaper.
  • CSU/DSU -- HDSL (Avantel, Tainet, RAD, Telindus, Ascom) and converter (CTC Union & RAD ASM 31). OFC (MUX)

TECHNICAL SKILLS:

  • SIP Trunk, VoIP, MGCP, H323, SCCP, Jabber, CAC, g711, g729, SRST, RTMT, Computer Telephony Integration (CTI) route point, System Call Handler
  • Routing Protocols -- EIGRP, OSPF, BGP, Multicast,
  • Policy Based Routing, Redistribution, Route-Maps.
  • Switching - LAN, Spanning Tree, VLAN, VTP, HSRP.
  • Infrastructure Supporting Virtualization Technology
  • WAN - ISDN, Frame Relay, Leased Circuit, Packet Shaping.
  • Security - Firewalling, VPN, Proxy, Intrusion Prevention System
  • PCI DSS (Payment Card Industry Data Security Standard) 2.x
  • Cisco Wireless LAN.
  • Administering DHCP, DNS,
  • QOS

EXPERIENCE:

Network Architect

Confidential, NA

Responsibilities:

  • Working on Unified communications and collaboration platforms
  • Cisco communications Manager 7.x, 9.x, 11.x
  • Cisco Unity Connection 7.x, 9.x, 11.x
  • Cisco unified Communication Manager Express 9.x, 10.x
  • Cisco Unity Express
  • Cisco IM and Presence
  • Cisco Unified Contact Center Express (UCCX)
  • Cisco Unified Border Element (CUBE – ASR 1000x, 3945, 44xx) & voice gateways
  • SIP Trunk & ISDN PRI
  • NICE Call Recording
  • MIND Call Accounting
  • Cisco Prime Collaboration Analytics & Assurance
  • In house projects related to collaboration
  • Day to day escalation
  • Branch expansion -- design and implementation.
  • Technology migration i.e., meeting place to WebEx. CWMS to cloud WebEx.
  • Coordinating with level2 support for complex issues

Manager Operations

Confidential

Responsibilities:

  • Managing client network and systems
  • Worked on following:
  • Cisco 7200, Catalyst 6500, 3550, 3560, Cisco 3800, 3750, VPN Concentrator 3000, Worked on Cisco Nexus 7000, 4001, 1000, Wireless Controller, Cisco Application Control Engine 4710, Solar winds, Cisco ASA – 5515, 5525, PIX 535, 525, Cisco Unified Communication Manager 7.x, 8.x, Cisco Unity Connection 7.x, 8.x, Bluecoat Packet Shaper
  • Build PCI Secure Network with 2 factor authentications.

Senior Software Engineer

Confidential

Responsibilities:

  • HP Instant Support Enterprise Edition (ISEE)
  • Remote hardware event management
  • Remote execution of diagnostic scripts
  • Design and Implementation of network and security for new setup
  • IPsec Virtual Private Network
  • RADIUS Authentication

Assistant Manager

Confidential

Responsibilities:

  • E1/R2, ISDN & Leased Circuit.
  • Routing with EIGRP, RIP
  • Switching with VLAN, VTP, STP, HSRP
  • Firewalling, Security & VPN
  • Multicast for content delivery.
  • What’s UP gold, MRTG for proper monitoring and management of network.

System Engineer

Confidential

Responsibilities:

  • Configured Routing -- Static, Dynamic (EIGRP, BGP), Policy Based.
  • Configured Switching – VLAN, VTP, STP, HSRP
  • Worked on Security – Firewalling, Antivirus
  • Worked on VPN – Remote Access, Site 2 Site.
  • Setup and configuration of International Private Leaded Circuit
  • Was involved in IP Planning
  • Worked on Surf-Control, Proxy,
  • Setup monitoring and management -- Solar Winds, MRTG

Network Engineer

Confidential

Responsibilities:

  • Configured Dial-UP and ISDN connectivity
  • Setting up small office with LAN connectivity with internet connection sharing, DHCP, PROXY etc.
  • Configuration of Proxy
  • Configuration Email-client
  • UPS Installation and Repair

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