IT Systems Engineer Resume

SUMMARY:

Talented and accomplished MCITP & A+ Certified IT professional with excellent leadership, problem - solving, and interpersonal skills. My ability to excel in fast-paced, high-demand environments demonstrates my ability to quickly adapt to change. I’m very comfortable meeting new people and discussing changes that impact them, I motivate others and effectively transfer knowledge to staff and end-users.

KEY STRENGTHS:

Leadership Skills Ethical/Dependable Task Prioritization Project Management

AREAS OF EXPERTISE

Windows
MAC M ic r osof t O ff ic e|365 D HC P
D NS | GPO VMWare
Hyper-V M obil e Ir o n
Wind ow s Server Microsoft E x c ha ng e Azure WDS|WSUS B E S
Active Directory PBX SEP 12|14 B ac k u p E x ec Android|IOS

EXPERIENCE:

Confidential

IT Systems Engineer

Responsibilities:

Successfully completed Win XP to Win 7 migration, new office build-outs/expansions, and other projects.
Root cause analysis for service interruption recovery; create preventative measures and present to management.
Exchange administration and as Enterprise Admin configured and managed AD, WSUS, & Group Policies.
Participated in the development of business continuity and communication plans.
NEC PBX installation and management; cell phone account management and administered via Mobile Iron|BES.
Procuring equipment from vendors for the different offices.
Maintained the integrity of Shells Tr ade F loor software ICE, Reuters, CQG, Bloomberg, etc.; worked with Application
Developers troubleshooting SQL and/or Java script errors, also resolved issues with PC hardware and peripherals.
Perform installation, maintenance, and support of hardware and infrastructure on small to mid-sized projects.
Implementation of IT project plans and provided timely, accurate status updates to senior management.
Maintained firewalls, intrusion detection, anti-virus, and VPN systems.
Participated in the successful completion of moving 3200 people to the new downtown office.

Confidential

IT Security Analyst

Responsibilities:

Monitored approvals to systems and worked with developers on database and application risk management.
Created & modified users and/or security groups in Active Directory.
Exchange 2007 and 2010 administration task included mailbox creation, managing mailbox rights, creating and editing email Distribution List, and preservation of emails according to the retention policies.
Coordinate with Compliance and Audit teams to ensure proper access.
Entitlement and ad hoc reporting.
A major contributor to the implementation of a new global office infrastructure, upgrading circuits, racks|UPS|servers, implementing SEP and adding a ShoreTel PBX.
Staged and managed servers using ESXI and Hyper-V, c reating file shares and security groups. Planned, configured, tested, and managed the Windows Deployment Server and maintained the images.
Global patch management through WSUS and Symantec Endpoint Protection for virus control.
Actively involved in strategic planning, technology assessment, and forecasting of hardware and software licensing. ROI analyses and negotiated agreements with vendors.

Confidential

IT Security Analyst

Responsibilities:

Active Directory user|computer account management.
Migrated data/settings and resolved performance issues to ensure continued, seamless operations.
Assisted others and provided on the job training, translated user issues to determine an appropriate solution.

Confidential

IT Security Analyst

Responsibilities:

Managed Active Directory as well as the M ITE L 330 0 VO I P pho ne s y st e m.
Se rv e r RAID configuration, dr iv e replacement, m e m or y upgrades, a nd maintenance.
Configured physical and virtual Domain Controllers, Active Directory, DNS, and/or DHCP servers.
Group Policy management Microsoft patch management through WSUS.
Managed the tape backup systems (Dell PowerVault) with Symantec Bac k u p E x e c, sc he d ule w e e k ly/ m ont hl y ba c k u ps, tape rotations, and offsite storage.
Managed recorded electronic data process functions; these include Trader Voice, Instant Messaging, and E-mail. Accountable and responsible for aligning all process & procedures for each IT&S support team. Organize and prioritize any potential data loss gaps for all recorded users and report back to the leadership teams.
Met with managers and VP’s to discuss any IT systems changes and identified solutions to improve support, communicated those changes with global peers and other IT teams and made sure they aligned with ITILAd minis te r e d t he Cl e a r Cu be Bla de Ra c k s also managed WSUS for North America.
Built and executed business continuity plans to enhance preparation and operations during a disaster.

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