Systems Engineer Resume
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Crofton, MD
SUMMARY:
- I am seeking a challenging position in the IT field.
- VMware upgrade from 4.0 to 6.0 ( Confidential )
- Manage VNX and Clariion storage systems ( Confidential )
- Installation and configuration of Meraki Network System (GNW Solutions)
- Installation and configuration of Windows 2010 server (GNW Solutions)
- Website design and build for 4 sites (WordPress) and landing pages. (TSJ Fitness)(Fashion4ward Salon)
- Installation of security camera system (KHJW Seat Pleasant)
- Cloud backup of site/servers (GNW Solutions)(TSJ Fitness)
- Installation of AV systems including networking. (KHJW Seat Pleasant)
- VOIP installation using PhonePower platform and Cisco (Fashion4ward Salon)
- Office 365 implementation and configuration
- Google Apps installation and configuration
- Laptop and Desktop software installation and troubleshooting.
- Installation of virtual OS (Parallels) and OS(various Linux distributions, Windows10)
PROFESSIONAL EXPERIENCE:
Confidential, Crofton, MD
Systems EngineerResponsibilities:
- Focus on identifying opportunities within the Data Center environment
- Build and foster relationships with other partners and customers and lead pre - sales initiatives for the practice.
- Identify and develop new business opportunities by driving a team of inside sales and lead generations team.
- Pursue and participate in teaming opportunities in both public and private sectors.
- Work with customer to identify technology challenges.
- Works collaboratively with sales and engineers to provide our customers with 100% success and be a true advisor.
- Will lead our Bids and Proposals initiatives as technical SME.
- Meet and/or exceed revenue and gross profit goals.
- Communicate with customers regarding storage, networking, security and virtualization technologies.
- Lead and develop technology roadmap for customers.
Confidential, Washington, DC
Consultant
Responsibilities:
- VMware upgrade from 4.0 to 6.0
- Manage VNX and Clariion storage systems
Confidential, Reston, VA
Sr. Pre Sales System Engineer
Responsibilities:
- Assessed, planned, organized, and directed large-scale IT efforts
- Managed the day-to-day IT operational issues
- Analyzed business and technical issues, identified problems, provided solutions, developed and evaluated options and implemented effective processes
- Developed requirements, plans, schedules, and budgets for promoting technical programs and activities
- Developed proposals, RFQ and RFI responses
- Led the effort related to storage assessments and preformed gap analysis of customer’s environment
- Created solution designs, assisted in solution validation and presentations to customers
- Created bill of materials (BOM) using channel express and CCW, statements of work (SOW) based on assessments of customer’s environment
- Developed technical account strategies to penetrate major accounts
- Assisted with the scoping and design of SIEM products for VA
- Assessed, designed and sold hardware and software solutions from Confidential, Netapp and other vendors
- Install hard drives and memory in HP, Dell and Apple laptops and desktops
Confidential, Herndon, VA
Sr. Storage Architect
Responsibilities:
- Assessed, planned, organized, and directed large-scale IT efforts
- Managed the day-to-day IT operational issues
- Analyzed business and technical issues, identified problems, provided solutions, developed and evaluated options and implemented effective processes
- Developed requirements, plans, schedules, and budgets for promoting technical programs and activities
- Developed proposals, RFQ and RFI responses
- Developed and led the team efforts around storage assessments to drive and identify revenue opportunities
- Assisted with solution design and implementation
- Sold software solutions for backup/recover and business continuity as well as selling assessment services
- Developed storage methodology for newly formed service groups
- Trained and mentored Jr. Engineers to deliver and install hw/sw solutions
- Planned and developed technical strategies to penetrate major accounts
- Developed proposals and answered RFQs for storage related project
Confidential, McLean, VA
Federal Pre Sales System Engineer
Responsibilities:
- Assessed, planned, organized, and directed large-scale IT efforts
- Managed the day-to-day IT operational issues
- Analyzed business and technical issues, identified problems, provided solutions, developed and evaluated options and implemented effective processes
- Developed requirements, plans, schedules, and budgets for promoting technical programs and activities
- Developed proposals, RFQ and RFI responses
- Developed and proposed technology solutions, along with implementation services, that met customer needs. Ensuring that proposed solutions, when implemented, met the needs and functional requirements of the customer
- Identified opportunities for solutions-based and services-lead sales campaigns (i.e. Plan & Manage) - leverages appropriate consultative sales, solutions, and practice resources to execute, while working with Sales
- Identified and assisted efforts to drive revenue opportunities related to service offerings within assigned territory
- Sold Confidential hardware platforms as well as Confidential software solutions and residency services
- Wrote SLA’s related to delivery of services to ensure services were delivered in scope and on time
- Ensured appropriate revenue targets were maintained for delivered services
- Coordinated the delivery and quality of pre-sales Technology Solutions deliverables within the accounts which may include items such as configurations, architectural diagrams and proposal inputs
- Managed products, service bookings and revenue targets within assigned sales geography
Confidential, Hanover, MD
Pre/Post Sales Engineer
Responsibilities:
- Developed proposals, RFQ and RFI responses.
- Developed and proposed technology solutions, along with implementation services, that meet customer needs.
- Ensured that proposed solutions, when implemented, meet the needs and functional requirements of the customer.
- Coordinated delivery and quality of pre-sales Technology Solutions deliverables within the account. Which included items such as configurations, architectural diagrams and proposal input. Also, hands on testing and integration of various solutions set related to Storage Area Networks, Backup and Recovery and Storage Arrays. My main focus as SE was Veritas products, Storagetek tape and disk systems and Brocade FC Switch.
Confidential, Silver Spring, MD
Pre/Post Sales Engineer
Responsibilities:
- Developed proposals, RFQ and RFI responses.
- Developed and proposed technology solutions, along with implementation services.
- Coordinated delivery and quality of pre sales Technology Solutions deliverables within the account which may include items such as configurations, architectural diagrams, and proposal inputs.
- Provided hands on testing and integration of various solutions set related to Storage Area Networks, Backup and Recovery and Storage Arrays. Worked extensively with IBM and Confidential Clariion arrays
Confidential, Bethesda, MD
Customer Program Manager
Responsibilities:
- Assessed, planned, organized, and directed large-scale IT efforts
- Managed the day-to-day IT operational issues
- Analyzed business and technical issues, identified problems, provided solutions, developed and evaluated options and implemented effective processes
- Developed requirements, plans, schedules, and budgets for promoting technical programs and activities
- Developed proposals, RFQ and RFI responses
- Ensured the timely installation of complex deployments
- Utilized resources adequately to ensure timely resolution of outages
- Ensured that all upgrades patches and revisions are qualified and installed
- Completed documentation of customer’s environment
- Consulted with customer and the engineering team on effective deployment of contracted services
- Developed and delivered SLA based negotiated contract services
- Ensured that proper revenue recognition was maintained for delivered services
Principle Technical Specialist
Confidential
Responsibilities:
- Built out of data storage facilities
- Installed, configured, provided troubleshooting support for UNIX systems on Sun Solaris Platforms. I also, installed configured, and provided troubleshooting support for Confidential storage arrays
- Installed and configured and provided troubleshooting for Brocade Silkworm switches, Network Appliance filers for CIFS and UNIX
- Installed, maintained and configured various Cisco switches
Confidential, Greenbelt, MD
Systems Engineer
Responsibilities:
- Installed configured and provided troubleshooting for servers and disk arrays and laptops and desktops for companies such as America Online, Catholic University and others
- Installed software, patches, upgrades and drivers for the UNIX and WNT platforms
- Monitored and maintained customer systems