Systems Engineer II Resume Austin, Texas - Hire IT People

SUMMARY

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer II

Responsibilities:

Design and implementation of IT infrastructure in large warehouses and within customer sites.
VMware Administration - VMware ESXi
Backup Administration - Veeam Backup and Replication, Commvault
Cisco UCS administration and repair
Dell Server administration and repair
Windows server administration- Server 2003, 2008, 2012, 2016
Active Directory, GPOs, DNS, DHCP, DFSR
Support of critical internal applications
First Tier of support for IT infrastructure related issues. (Helpdesk)

Confidential

IT Systems Administrator

Responsibilities:

Support and administration of a large Windows network infrastructure, including several sites connected to a centralized location via VPN tunnel.
Windows Server Administration, Including Active Directory, DHCP, DNS, Group Policy, Exchange. (HP servers and VMware)
Onsite PC administration and repair. (HP and some Dell)
Printer support (HP, Muratec, Dymo, Zebra, Okidata, Konica Minolta)
Mobile support for healthcare sites in Austin and surrounding areas.
New system builds, PC imaging, upkeep and testing.
Configured external and internal VLAN's, Port-security, Firewall Access.
Set up Cisco ASA's at external sites to connect to headquarters via VPN tunnel.
Support of several internal data entry software.
Final tier of support for IT related issues.

Confidential, Austin, Texas

Systems Engineer II

Responsibilities:

Support and Systems Administration for a large network infrastructure of about 1800 users.
Network administration with Cisco and IPscan. Configured external and internal VLAN's, Port-security, Firewall Access.
On-site PC administration and Repair. Including HP and Samsung products.
Set up several temporary networks to be used as command centers for business related issues, testing and disaster recovery.
Software support for internal production software run in an Oracle environment.
Windows Server Administration, Including Active Directory, DHCP, DNS.
Maintained A/V equipment in the many conference rooms throughout SAS. Including working with projectors, microphones and audio systems.
Printer Repair and Maintenance. Including Zebra Technologies bar code printers, Confidential barcode printers, and a variety of different laser printers.
Experience working with a large variety of both commercial and Samsung proprietary software. Including Citrix Metaframe, SAP, Microsoft Windows administration tools and many more.
Assisted in the testing of these products before they were rolled out to the end-user. Built test machines and tested in a non-production environment. Included testing Microsoft Windows Updates with our production software.
Expected to have 90% first call resolution for the end user over a very large scope of IT related issues.

Confidential, Austin, Texas

End-User Desk side Support

Responsibilities:

Desktop Support, Software Support and Customer Service for 300 end users
Lotus Notes, Remedy, System Management Service (SMS), Printers, End-User support.
Experience with Active Directory .
Data backups, data transfers, Ghost Images.