Jnr. Vulnerability Management Analyst Resume Houston, TX - Hire IT People

PROFESSIONAL SUMMARY:

Information Technology Professional with experience in Enterprise Information Security, Network/Infrastructure operations, Technical Support and Risk Management. Seeking opportunity as Information/Cyber Security Analyst

KEY SKILLS

Security tools: Nmap, Zenmap, Nessus, Nexpose, Wireshark, Metasploit, SIEM (Splunk)

Operating Systems: Windows, Android, Linux, Mac OSX

Networking: LAN/WAN, Routers, Switches, IDS/IPS, Firewall, VMware, TCP/IP, VPN

Applications: Active Directory, Office 365, SAP, Oracle E - Business suite, DLP

Ticketing System: Remedy, ServiceNow, Sharepoint HIPAA, SOX, PCI DSS, NIST, ISO (27001), CIS, Cyber Kill Chain Framework, OWASP Top 10

EXPERIENCE:

Jnr. Vulnerability Management Analyst

Confidential, Houston, TX

Responsibilities:

Conduct and schedule regular network vulnerability scans using Nessus on web applications, networks, cloud and OS (Linux, Windows &MacOSX) improving operational security by 70%
Produce timely vulnerability scans reports with POA&M based on prioritized risk to business system, increasing the remediation output by 50% with assistant from IT support staff
Monitor and analyze security logs, alerts and threat intelligence feeds using SIEM (Splunk) tool, capture packets with WIreShark; increasing optimization by 30% on incident detection and escalation
Perform monthly security audits and assessments by scans, deploying patches and updates, configuration management, review access control based on OWASP and Cyber kill chain on information systems hence mitigating 65% of risk.
Reduce security breaches, developed and delivered security best practices and compliance based on NIST to train departmental staff, reducing internal breaches by 40%

Information System Administrator

Confidential, Houston TX

Responsibilities:

Provided technical support for 400+ users using diverse tools and software such Remote Desktop connection and handled up to 25 requests per day on a ServiceNow ticketing system while working in a team of other 3 support engineers
Decreased turnover time by 50% on issuing new PC and desk phone/mobile phones to users by using SCCM for PC image on Windows OS (7,8 and 10), Office 365, VoIP, Mobile Application management and variety of applications software.
Conducted deployment of Security Patches Installation and Registry File Update for enterprise systems, hence increasing protection of Information System by 60%.
Managed clients and server devices in a Microsoft Windows domain, utilizing at minimum these tools: MS Active Directory, MS Group Policy, MS File Services, MS Print Services.
Supported Servers, Switches, enterprise Network and Backup, maintaining 99.9% network and system availability

IM Project Manager

Confidential

Responsibilities:

Coordinated as a project lead for 4 sites with users, stakeholders and clients’ companies to provide systems and network solutions as well as planning and project implementation thereby improving 70% of system migration, configuration, administration, upgrades and troubleshooting plans
Led and supported the network installations upgrade from 2Mbps to 8Mbps (Moved from MPLS to iVPN) for 3 remotes area within the region thereby saving the company $7,000 monthly.
Slashed IT cost by 30% annually through negotiating maintenance contracts with v endors like Orange, HP, Dell, Cisco
Resolved escalated incidents on critical information systems, network devices, servers through deployment of security patches and updates; steadily earned 95% incident response on Voice of Customer survey.
Coached employees across multiple department on the transition of ERP - AS400 ( Confidential ) to Oracle E-Business suite on operational usage - Inventory, logistics, sourcing, finance and Manufacturing; thereby had 80% successful implementation and migration

System and Network Administrator

Confidential

Responsibilities:

Managed and maintained 5000+ nodes including systems, network, servers’ environment, ensuring 99.9% network/system uptime.
Evaluate, monitor and enhance IT infrastructure with emphasis on network security, dependability and availability
Support 500+ users in resolving Windows 7 desktop PCs, laptops, desk phones, mobile devices and printers and application related problems, including login and connectivity errors, resulting in saving time and increase productivity for users
Ensured 90% success in monthly customer satisfaction through resolved incident tickets raised on IT systems issues in Remedy ticketing software
Led a cluster team of 20 and implemented over 500+ PCs migration from Windows XP to Windows 7, ensuring all software, network and printing server configuration aligned with global organizational standards for improvement and efficient services
Trained 500+users across 9 different departments on network operations including log-in procedures, network management, software/application usage, printing issues and security

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Jnr. Vulnerability Management Analyst Resume

Houston, TX

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