Professional System Engineer Resume
Bothell, WA
SUMMARY:
Works with IT Teams, Red Hat Linux, UNIX, Oracle, System and Database Administration, Problem Solving, Analysis, Design, Development, Modeling, and Tuning. Lifelong learner, independent worker, team player and leader. Has CISSP, ITIL, OCP, and MTA certifications.
SKILLS:
Analysis and Design: Database Modeling, Design, and Reporting, Object - Oriented Methodology (Shlaer-Mellor), Business and Systems Analysis, Design, Development and Testing.
Database: Has worked with Oracle since 1990. Designed MDSS for Confidential & Confidential, featured on the Oracle 1991 annual report's Telecommunications page. Some MySQL and Access experience.
Hardware: SUN / UNIX / Red Hat Linux servers, SunRay thin clients, SUN / PC workstations, PCs, Macintosh, NetApp, and Spectra Logic tape library.
Interpersonal: Good written and verbal communication and interpersonal skills.
Languages: ksh and Bash (UNIX shell environments), Perl, Structured Query Language (SQL), PHP, Wiki markup language, sed, awk, HTML, XML, Syntax Action Language (SAL, Confidential & Confidential proprietary), PL/SQL, have also debugged C and C++.
Network Monitoring: Netcool OMNIbus, Precision, and Webtop, HP Openview, SafeNet SMC, and ArcGIS
Operating Systems: Solaris, Red Hat Linux, Microsoft Windows, UNIX System V, Macintosh OS X.
Production Support: Proprietary systems supporting the provisioning and alerting of mobile customers
Project Management: Besides Contract Lead and Project Leader roles, finished Confidential ’s Project Management Development Program.
Tools: Netcool, Oracle Enterprise Manger Grid Control, HP OpenView Network Node Manager, SharePoint, Microsoft Office, SQL*Plus, computer aided software engineering (CASE) tools, FrameMaker, Microsoft Project. Has installed Apache Web Server, Oracle, Solaris, Red Hat Linux, MySQL, and Microsoft SQL.
EXPERIENCE:
Confidential, Bothell, WA
Professional System Engineer
Responsibilities:
- Apart from Oracle backends, Confidential & Confidential rely on an open source stack using Red Hat Linux, Java, Cassandra, and Apache ZooKeeper.
- Internally developed tools on the server include application software written in Java, the GRID API and Caches framework, and the Local Resource Manager (LRM) command line interface.
- Remote deployment and configuration of code of rules and code is handled by IBM Decision Server and Decision Engine, Subversion, CFEngine, AFT Software Manager (SVM), and Global Resource Manager (GRM). Monitoring tools include Splunk, Nagios, and internally developed reports.
- Developed menu-driven script in Perl that used the LRM for starting, stopping, and bouncing of individual components, resource groups, and all managed resources of the Confidential application.
- Developed web-forms written in PHP and Perl and automated reports written in Bash and Perl that queried the Oracle database repository for the most recent three months.
- Approver in the Midrange User Access Manager (MUAM) for the systems that run Confidential, RFS, and FOM, approver for Confidential change requests, sponsored 45 Mechanized IDs for the applications and related databases, and administrator for the configuration code repository for Confidential .
- Debugging problems entailed reviewing Splunk and application logs and Oracle DB data, and participating in chat rooms and online conferencing with other team members, developers, and other production teams.
- Helped assure that new servers were properly configured for applications.
Confidential, HI
Lead Contractor
Responsibilities:
- Supervising a technical team of contractors monitoring network operational readiness Confidential
- Interfaced with the Cyber Defense branch and Confidential leadership, interacted with managers of subcontractors, attended weekly teleconference calls, and provided Confidential Monthly Status Reports for the Confidential IT Regionalization Support Services (ITRSS) contract.
- Scheduled leave by maintaining watch bill, reviewed and signed employee time cards, escalated contract performance issues to supervisors as needed, mentored staff for career advancement, and ensured staff completes required annual certifications.
- Interviewed contractor candidates and guides new contracting staff through the on-boarding process.
- Resolved problems with subcontractors ranging from gentle discussion to termination.
- Performed initial out-processing of exiting employees.
- Provided technical assistance for MS Project.
- Created cyber event reports documenting instances of intrusion, malware, phishing emails, or other Computer Network Exploitation (CNE) attempts.
- The Confidential used SolarWinds and Netcool for network monitoring.
Confidential, HI
UNIX System Administrator
Responsibilities:
- Member of DISA-PAC’s Tier II System Administration team supporting DISA’s Operations Support System (OSS) and DISN (Defense Information Systems Network) ATM (Asynchronous Transfer Mode) Services (DATMS).
- Administered and patched Solaris 10, 9 and 8 running on SUN T5120 and M4000, SUN Fire and SUN Ultra servers. Administered IBM Tivoli Netcool (Omnibus, Network Manager IP Edition Precision, and Webtop / Web GUI).
- Netcool monitored many network devices, such as routers and switches like Cisco, Juniper, and Broadmore, firewalls, network encryption equipment, session border controllers, VoIP services, DATMS and other transport devices .Installed, patched, configured, and maintained HP OpenView as an alternate means of COOP capability for monitoring DATMS devices.
- Monitored Oracle 10 databases, RMAN jobs, and Web services with Oracle Enterprise Manager Grid Control 12. Monitored Sun servers and Netcool services using Netcool and Grid Control. Used Data ONTAP v7 operating system to monitor NetApp systems and increase the size of Logical Unit Numbers (LUN or logical disk).
- Updated the Domain Name System (DNS) database.
- Updated application licenses and keys. Updated asset and finding records in the Vulnerability Management System (VMS).
- Wrote shell scripts for restarting applications and Perl scripts for backing up network device configurations for ASX ATM switches and Symmetricom/TruTime timing and synchronization devices.
- Handled ad-hoc requests and issue resolution.
- Opened, maintained, and closed tickets in DISA’s Remedy-based Ticket Management System (TMS).
- As needed, escalated problems to Tier III support and assisted them with problem investigation and resolution, and installations.
- Supported SafeNet’s Security Management Center (SMC), Wide Area Network Design Laboratory (WANDL) IP/MPLSView, DISA-developed applications, and backups with EMC Legato NetWorker and Spectra Logic tape library.
- Used traceroute to identify routing problems, particularly for X-Windows traffic.
Confidential
Application and UNIX System Administrator
Responsibilities:
- Administered and monitored GIGCOP (Global Information Grid Customizable Operational Picture) application and the SUN Fire servers running Solaris 9 and Trusted Solaris 8 on which Confidential ran as well as the Oracle 9 database and ArcGIS services that it utilized.
- Resources Integrated Management System (RIMS) was one of the data sources for GIGCOP.
Confidential, El Segundo, CA
Database Administrator
Responsibilities:
- Created, altered, and dropped tables, tablespaces, data files, and users.
- Created, replaced, and dropped views, indexes, database links, and synonyms.
- Assigned privileges and roles.
- Dropped obsolete databases.
- Modified Oracle network configuration files.
- Renamed and reconfigured migrated databases.
- Ran Oracle export/import and data pump jobs.
- Recompiled invalid objects after imports.
- Ran pre-migration and post-migration verification scripts.
- Created databases using scripts.
- Cloned databases using cold backups and RMAN hot backup files.
- Specified UNIX requirements for Oracle databases such as SAN space to clustered servers, fail-over configuration, and implementation of virtual DNS / IP configurations for service groups.
- Prepared configuration of database files and file structures to support cluster fail-over between nodes.
- Debugged developer database problems, produced SQL trace files, and ran scripts to modify data. For SOX compliance, sanitized production data for development and testing environments and furnished information to auditors.
- Worked with SQL*Net to create and alter Oracle network configuration files and with tnsping to test and debug Oracle database network connectivity.
Developer / Analyst
Confidential
Responsibilities:
- Temporary assignment for adapting and augmenting Perl scripts for the Cross Functional On-Line System, an automated tool that analyzed and collected data about Service Level Agreement (SLA) Metrics.
Developer/Analyst, Data Analyst, System Architect
Confidential
Responsibilities:
- Senior member of a small team that maintained and documented a scripting, ordering, and account management application for Confidential & Confidential ’s residential products and services (see earlier Confidential & Confidential position) using OO CASE tools, Oracle, C++, Tuxedo, and UNIX..
- Used Microsoft Project for task management. Created architecture topology drawings.
Confidential, Piscataway, NJ
Senior Technical Member
Responsibilities:
- Member of team that developed a script engine to replace non-Y2K compliant software by using object-oriented methods, a CASE tool, and a code generator. Implemented an abstract design to represent algorithmic conditions as data.
- Designed system interfaces to Zenith, a system supporting telemarketing, real-time and batch ordering, account retrieval and maintenance for Confidential & Confidential ’s residential products and services.
- Created complex SQL views and base tables, and optimized SQL for the Oracle database. Wrote systems requirement documents for GUI and Table loads.
- As a Subject Matter Expert for Promotion and Marketing data, Dial 1 Provisioning records and processing of automated Calling Card Orders, advised on data warehouse design for an ordering application meant to integrate Confidential & Confidential various residential product lines.
- Also worked with Perl, HTML, CGI.pm, JavaScript and Apache Web Server to help create web forms used to input data for the Zenith Script.