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It Systems Administrator Resume

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TECHNICAL SKILLS

SOFTWARE KNOWLEDGE: Windows Server 2012, Active Directory, Microsoft Hyper V, VMware, Microsoft Power BI, Selenium, Acronis Backups, PRTG Network Monitoring, Windows, Mac, Linux, Microsoft Word, PowerPoint, Access, Excel, and Outlook

PROGRAMMING LANGUAGES: Python, PowerShell, Java, SQL, C#, and VBA

PROFESSIONAL EXPERIENCE

Confidential

IT Systems Administrator

Responsibilities:

  • Performed desktop migrations from Windows 7 to Windows 10
  • Assisted with migrations to Microsoft Hosted Exchange Server and Azure SQL databases
  • Automated reports for senior management utilizing Selenium, Python, PowerShell and Microsoft Power Bi
  • Conducted manual testing for an in house web application (CRS)
  • Utilized Power BI & SQL queries for data analysis and data extraction
  • Responsible for Security equipment and software, including Cisco Routers, Symantec Endpoint protection, Barracuda Anti - spam and web filters
  • Administered all local and remote server backups of network data, Azure SQL databases and important equipment within the company
  • Resolved technical problems with Local Area Networks (LAN) and Wide Area Networks (WAN)

Confidential

Help Desk Analyst

Responsibilities:

  • Provided technical assistance related to computer systems, software and hardware
  • Maintained daily performance of computers and phone systems
  • Installed and configured computer hardware, software, systems, networks, printers and scanners
  • Resolved technical problems with Local Area Networks (LAN) and Wide Area Networks (WAN)

Confidential

Sales Associate/Computer Technician

Responsibilities:

  • Repaired and maintenance of computer systems
  • Entered data for monthly sales
  • Introduced and sold cell phones, phone plans and accessories to customers
  • Maintained excellent customer service; Retained the highest survey scores 10/10

Confidential

Head Technician

Responsibilities:

  • Managed technology department and crew
  • Provided exceptional customer service to walk in clients
  • Responsible for technical support, repair and maintenance on computers and business equipment
  • Sold additional bonus warranty services on office equipment

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