Network Administrator Resume

PROFILE:

Over 3+ years of experience in installation, configuration, and troubleshooting of LAN/WAN infrastructure and Configure equipment, includes Cisco layer 2 and layer 3 switches/routers(ISR, 3850, Nexus 5000, 7000 & 9000 series), Access Points (AP), WLC(Wireless Controller), Cradlepoint, Firewall FortiGate (60D,90D,140D,224D), Sonicwall.

WORK EXPERIENCE:

Network Administrator

Confidential

Responsibilities:

Acting as first - level network triage and troubleshooting for all trouble tickets(ServiceNow)
Experience with network changes (VLAN, ACL, VTP, Port-channel,…)
Proactively monitor network health with various monitoring tools (SolarWinds,PRIME,...)
Work as a part of Network Team to support business-critical projects and maintain high levels of service, supporting 30 core sites globally
Responsible for creating DHCP scopes, DNS records internally and externally
Replacing Aps from Cisco to Meraki
Installed, patched, and diagnosed production equipment
Upgrade / downgrade Cisco IOS
Conduct routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements
Create Incident tickets and maintain accurate and timely updates in the ticketing system
Working knowledge of server load balancing devices (F5)
Use command line interface (CLI) and graphical interface (GUI) to / modify device settings.

Configuration technician

Confidential

Responsibilities:

Daily configuring layer 2/3 protocol (EIGRP,OSPF,VRRP,GLBP,NAT,STP,VTP)
Configuring Cisco Routers (CISCO 1721, 2900, T1, C881-K9, ISR G2, ISR 4K, 4300 series)
Configuring Cisco Switches (Catalyst 3750,4500, SG3560, SG300 )
Configuring Firewalls (FortiGate60D, 90D, 124D, 140D, 224D)
Upgrade HP, D-Link and Cisco routers, switches and firewalls IOS using TFTP or X-Modem.
Troubleshoot all failures and take corrective action, including re-configuring, installing software, facilitating hardware replacement according to vendor warranties (RMA).
Monitoring host by using tools such as Whatsup Gold.
Configuring SonicWALL (TZ215, TZ300, and TZ400).
Prepare and modify all relevant configuration procedures and WIs.
Configuring UPS, Meraki and Aerohive APs.

IT support

Confidential

Responsibilities:

Identified, diagnosed, and resolved problems of network hardware, personal computer software and hardware, printers, scanners, and network cabling.
Installed/Uninstalled applications on desktop/laptop remotely and locally
Troubleshooting and repaired of WAN link and replacement of Network devices such as Modem and Cisco router network module.
Install, setup, and troubleshoot LAN connectivity to the WAN, to desktops/laptops, and to the Internet.
Modified Active Directory, managing user accounts, Distribution groups, Security groups, applying Group policies.
Created a database of the PCs using Meraki inventory software.
Configured and updated iPods.
Worked with Helpdesk Team to escalate work tickets.
Installed and configured Cisco Routing, Cisco Switching, Cisco Wireless and related applications.

Production Line Lead

Confidential, Plano, TX

Responsibilities:

Performed function test and repair, part replacement and troubleshooting of cell phones and Tablets.
Leading production team.
Performed inventory control and identified required new parts
Developing work instruction, Creates installation and support documentation
Provide hardware repair, replacement and upgrades

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