Cyber Security Analyst Resume

COMPUTER SKILLS:

Mastery of: McAfee Disk Encryption Windows 9X/NT/ME/2000/XP/Vista/7/10 as well as; LANs using Windows 9X - 2008 R2 over UTP and Thin-Net cabling using TCP, NetBEUI, IPX/SPX as appropriate; MS SQL Server Versions 2000-2008r2; Microsoft Office (Word, Excel, PowerPoint, Project, Visio and Access)

Knowledgeable in: McAfee ePO, McAfee Data Level Protection, Linux (Ubuntu); Adobe Photoshop (4.0 - CS3); Server 2000-2008 R2

JOB EXPERIENCE:

Confidential

Cyber Security Analyst

Responsibilities:

Integral in defending the Confidential from cyber threats activities, including analysis of suspicious email traffic as well as blocking senders and top - level domain of senders.
Responsible for review of Intrusion Detection systems (IDS) and traffic review to ensure that no malicious files are sent or received.
Also, responsible for starting the mitigation process of Confidential assets by coordinating the reimage of the asset or the delivery to Incident Response for Forensic analysis.

Full Disk Encryption Administrator

Confidential

Responsibilities:

Responsible for supporting Encrypted Assets for the Confidential .
Use of Checkpoint Disk Encryption and working on the implementation of McAfee Disk Encryption for use in the Windows 10 project.
Responsible in testing McAfee Disk Encryption (MDE)

Confidential, Silver spring, MD

Desktop support Specialist / Windows System Technician

Responsibilities:

Troubleshoot and resolve user incidents and requests dealing with Microsoft Operating System, Active Directory, Microsoft Office Suite, and other Client owned products.

Desktop support Specialist / Windows System Technician

Confidential

Responsibilities:

Troubleshoot and resolve user incidents and requests dealing with Microsoft Operating System, Active Directory, Microsoft Office Suite, and other Client owned products.

Desktop support Specialist / Windows System Technician

Confidential

Responsibilities:

Troubleshoot and resolve user incidents and requests dealing with Microsoft Operating System, Active Directory, Microsoft Office Suite, and other Client owned products.

Confidential, Gaithersburg, MD

Desktop support Technician

Responsibilities:

Troubleshoot and resolve user incidents and requests dealing with Microsoft Operating System, Active Directory, Microsoft Office Suite, Blackberry, and other Client owned products.

Confidential, Rockville, MD

Tier 1 Help-desk/ Tier 2 desk side Support

Responsibilities:

Responsible for supporting remote users and desk side support for local users with IT issues presented via telephone or Electronic Ticket, troubleshoot and resolve user incidents and requests dealing with Microsoft Operating System, Active Directory, Microsoft Office Suite, Blackberry, and other Client owned products.

Tier 1 Help-desk

Confidentia, Lanham, MD

Responsibilities:

Provide technical support for remote users with IT issues presented via telephone or Electronic Ticket, troubleshoot and resolve user incidents and requests dealing with Microsoft Operating System, Active Directory, Microsoft Office Suite, Blackberry, and other Client owned products.

Confidential, Chantilly, VA

Installer

Responsibilities:

Responsible for troubleshooting and repairing Blackberry devices, as well as telephone and radio repairs for Confidential customers.
Productive in updating Firmware, a software program on a hardware device that communicates with the other computer hardware for Blackberry devices, and other proprietary applications.
Expeditiously provide first call resolution, and utilize standard operating procedures

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