PROFESSIONAL SUMMARY:

Information - driven Network Operations Engineer with coordination expertise in deploying and maintaining LAN and WAN infrastructure. A polished and dedicated individual with over 5 years of configuring, administer and troubleshoot infrastructure devices. Offering exemplary planning, project management and communication talents.

SKILL:

• Networking and routing protocol expertise
• Network security systems
• Cisco IDS Network
• Network architecture understanding
• Network performance monitoring
• Network security architecture
• Network troubleshooting
• Network device monitoring
• Supported datacenter network implementations.
• Networking protocol expertise
• Information security technology
• Catalyst and Nexus familiarity
• Collaborative ability
• VLAN aggregation
• Ether Channel mastery
• F5 load balancer expertise
• LAN switching technologies
• Firewall technology expertise
• Routing protocol expertise
• PVST+ and STP knowledge
• IP Services
• Port security knowledge
• MPLS VPN implementation
• OSPF and BGP routing
• Cisco router and switch security
• Infrastructure solutions
• DNS implementation
• SolarWinds support
• IP multicast structure
• Firewall management tools
• Firewall functionality
• MPLS routers
• SNMP monitoring
• Technical support
• Dashboard creation and configuration
• 802.1x experience
• IP address structure
• WAN Acceleration technologies
• Root cause analysis
• BGP message types
• Project management
• Security architecture and technologies
• Strong troubleshooting skills
• Layer: 2/3 protocols
• Disaster recovery operations
• Network repairs and maintenance
• Network upgrades
• Network systems installation
• Network maintenance
• Hardware monitoring
• Risk management
• CISCO router management
• Remote access technology
• Windows and Linux
• Troubleshooting
• VPN configurations
• IPS signature updates
• LAN and WAN expertise
• Technical infrastructure upgrades
• FTP servers knowledge
• Wireless Access Point
• Firmware upgrades knowledge
• Enterprise technologies
• Written and oral communication
• IP Forwarding proficient
• Conflict resolution

WORK HISTORY:

Network Operations Engineer

Confidential, Draper, UT

Responsibilities:

• Designing and implementing routing/switching protocols in complex environments including BGP, OSPF (also with redistribution) Spanning Tree, 802.1q as well as Site to site VPN implementation using MPLS.
• Implementing and troubleshooting complex layer 2 technologies such as VLAN Trunks, VTP, Ether channel, STP, RSTP as well as implementation of HSRP, VRRP for Default Gateway Redundancy.
• Effectively interacted with customers, end - users, and technical support, ensuring proper configuration and installation of L2 / L3 MPLS VPN Solutions to Banking, Airline, Telecom, Pharmaceutical, Consulting, call centers and Large enterprise organizations.
• Managed licensing, VDC and VPC in Nexus 7000 series DC switch.
• Cloud technologies in IT Infrastructure Project Description: Porting the client's infrastructure to AWS using various functions and Managed Services domain. services like VPC, EC2, Auto scaling, ELB, SNS, Security, AWS Services EC2, RDS.
• Deployed and managed Internet/ Hybrid WAN branches using SD-WAN (Velocloud part of VMware NSX), Driving IT efficiency with Automation and cloud management, Enabled the migration to cloud service and automation
• Experience in solving problems related to Cisco VPN devices such as Cisco ASA Firewall, Cisco Routers and Cisco VPN Clients.
• Configuring and Troubleshoot critical to business like network down, policy changes and Site-to-Site VPN Works With IP Sec + GRE tunneling on CE/PE routers as well as on firewalls.
• Implement the edge router with security policies by ACL (time based and infrastructure ACL). Provide AAA authentication for users with TACACS+ server.
• Configuring and provision IP Phones (Polycom,Yealink, Cisco etc), voicemail set up through cloud PBX and troubleshoot phone issues with SIP trace.
• Troubleshooting the point to point over Ethernet technologies and implementation specifics in Ethernet over Fiber, Ethernet over Copper and Layer-3 VPN with Ethernet access.
• Active monitoring of network components (LAN & WAN) and proactive engagement to mitigate failure.
• Monitor incoming and outgoing network traffic through a VPN. Troubleshooting problems related to firewalls/routers, VPN connectivity issues.
• Providing capacity and performance reports of network (LAN & WAN) on a monthly/quarterly basis.
• Upgrading the IOS on 1900, 2900, 3500 series Cisco Catalyst Switches and 2500, 2600, 3600 series Cisco Routers using TFTP.
• Engaging with the network service provider(s) (i.e. carrier(s)) that ADS may choose from time to time for troubleshooting and ensuring that the circuits are available at desired performance levels.
• NOCs Network Management Systems, analyze problems, perform troubleshooting, communicate with site technicians and other data engineers, and track problems through resolution.
• Engaging with the network service provider(s) for troubleshooting and ensuring that the circuits are available at desired performance levels. Configured RSVP over IPv4 on Cisco IOS troubleshooting connectivity problems to the customer edge /end user devices from Vonage Data center.
• Strong experience working with Network monitoring tools (SolarWinds and Netcool), monitored network for optimum traffic distribution and load balancing using Solar winds.NetScoutnGenius Performance Manager & Knowledge.
• Troubleshoot and escalate all incidents using Netcool and SolarWinds.
• Solar winds Administrator: discovering and monitoring nodes on the network, adding removing users, configuring alerts for network Devices, Servers and applications. Installing new solar winds modules and staff.
• Manage administration of Juniper Firewall, connecting offices worldwide through VPN tunnels to two HA Juniper SSG520's. The VPN provides 24/7/365 connectivity for corporate needs of all remote offices. Juniper Network and Security Manager (NSM) to synchronize, maintain and support security gateways
• Provide large remote sites with two Internet providers ensuring VPN High Availability and fault tolerance so they are never without access to business-critical services.
• Provides management level reporting of firewall and Intrusion Protection System (IPS) activity on a periodic basis
• Create, review and update the salesforce tickets according to the SLA. Maintains accurate and up to date interactions in Salesforce CRM. Supported on call troubleshoot with technical and non-technical
• Proficient oral and written communication skills to effectively communicate with operations and other technical groups for, troubleshooting and problem resolution closure, as well as keeping network documentation current
• Ability to effectively communicate with users and staff of all levels, as well as external vendors.
• Installed and configured the Cisco routers in two different customer locations. It includes coordinating to bring the serial interface up for T3 link. Also, configuration includes frame relay, BGP and GRE tunneling.

Network Administrator

Confidential

Responsibilities:

• Assisted in troubleshooting LAN connectivity and hardware issues in the network of 100 hosts.
• Studied and analyzed client requirements to provide solutions for network design, configuration, administration, and security.
• Configure, administered and document firewall infrastructure, working with Palo Alto.
• Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
• Maintained redundancy on Router with VRRP and HSRP.
• Monitor performance of network and servers to identify potential problems and bottleneck.
• Performed RIP & OSPF/BGP redistribution routing protocol administration and deployed MPLS.
• Interacted with support services to reduce the downtime on leased lines.
• Troubleshoot problems on a day to day basis & provide solutions that would fix the problems within their Network.
• Maintenance and Troubleshooting of connectivity problems using Ping, Trace route.
• Daily responsibilities included monitoring remote site using network management tools, assisted in design guidance for infrastructure upgrade & help LAN administrator with backbone connection and connectivity issue Other responsibilities included documentation and support other teams.
• Configured Palo Alto firewalls in HA (High Availability) in active/passive and active/active modes.
• Setup multiple Palo Alto firewalls.
• Implemented firewall rules and policy in Palo Alto firewall based on company security policy.
• Configured the user authentication in Palo Alto firewall on RADIUS
• Monitoring and troubleshooting traffic on Palo Alto 200, 500 and 2000 series firewall.
• Experience in Microsoft Office applications, such as Excel, PowerPoint, Word, Visio.

Network Engineer

Confidential

Responsibilities:

• Maintain network hardware and software, analyze problems and monitor the network to ensure availability to system users
• Design, install and support the organization's local area network(LAN), wide area network(WAN), network segment or internet systems
• Monitor network and take appropriate action as per alerts to avoid down time.
• Planning, Designing & Implementing VPN connections using Checkpoint, ASA and Cisco Routers using site- to-site VPN's.
• Provides guidance to Network Technicians during responses to emergency work requests; troubleshoots network failures and errors; and diagnoses, isolates, and resolves routine to moderately/highly complex network related problems ensuring timely results and minimal disruption of operations and reports findings to the Network Engineer.
• Assists the Network Engineer with developing, monitoring, and implementing network security procedures for safeguarding all networking systems.
• Reporting performance in accordance with service-level requirements as set out in the Agreement.
• Validate existing infrastructure and recommend new network designs with IS-IS on routing protocol.
• Performs facility surveys for network communications and makes recommendations to the Network Engineer for the layout and location of network components, equipment, cabling, and wiring