System Engineer Resume
Salt Lake City, UT
SUMMARY:
I am a dedicated IT professional with experience supporting high availability networks, city - wide voice and data traffic, and managing teams and projects. I have always maintained close communication with both my supervisors and clients. I have the ability to respond as needed for planned and unplanned outages.
AREAS OF EXPERTISE INCLUDE:
- Network Design and Implementation
- Network Troubleshooting
- Project Management
- Infrastructure Design and Installation
- System Upgrades and Conversion
- Training and Development
TECHNICAL SKILLS:
Cisco, Nortel, Avaya, 3Com, HP, ShoreTel, and SonicWALL. I have designed, installed, and troubleshot office, building and campus-wide network infrastructure. This included terminating and testing Cat3, Cat5, Cat5e, Cat6, RG-6, RG-11, RG-58, RG-59, RG-62, and SM and MM fiber, including 66, 110, Krone, and Bix punch downs, RJ-11, RJ-45, F, BNC, LC, SC, ST, MTRG, and Unicam terminations. I utilized Fluke, Confidential -Bird, OTDR, butt set, voltage meter, and a tone generator to test and troubleshoot cable plants, active connections from Verizon, Covad, Starpower, and Comcast, and PBXs from Panasonic, Nortel, and NEC.
PROFESSIONAL EXPERIENCE:
System Engineer
Confidential, Salt Lake City, UT
Responsibilities:
- Design and deploy customer edge routers utilizing BGP, OSPF, and EIGRP in support of Confidential &Ts MPLS offering
- Configure Cisco 2801, 28xx, 3600, 7200, 7300 routers for deployment
- Utilize DIFFSERV and QOS to manage customer traffic in support of VOIP, SNA, and data offerings
- Ensure high availability of client backbone communications including designing for redundant access and equipment
- Facilitate customer cutovers including after-hours support for MACDs
OPS Network Engineer
Confidential, Washington, DC
Responsibilities:
- Design and deploy network utilizing MPLS, BGP and, OSPF on a SONET backbone, with 200+ nodes, on multiple access rings
- Configure Cisco 3400, 3550, 6500, 7300, and 7600s for daily deployment
- Maintain core and edge equipment to ensure high network availability
- Provide after-hours support for network changes and site migrations
- Configure and implement network monitoring and usage software employing Perl and MRTG
- Develop customer interface for network usage with Apache and SharePoint
Project Engineer
Confidential, Leesburg, Virginia
Responsibilities:
- Worked with sales group to design infrastructure and telephony solutions to meet clients’ needs
- Utilize Cisco 2800 and 2950, routers and switches, and SonicWALL SOHO, TZ, and Pro series firewalls
- Managed multiple projects from needs analysis through production
- Coordinated installation with general contractors and client timelines, to ensure on time and on budget delivery of all systems
- Configured and installed complete network solutions, VOIP, and PBX systems
Network Specialist / Project Manager
Confidential, Reston Virginia
Responsibilities:
- Supervised and managed multiple projects and installation crews
- Configured and installed switch gear consisting of Nortel 350, 450, 5510, and 8600
- Designed and implemented network solutions based on client specifications and budget constraints
- Led installation, termination, and testing of network fiber optic, SM and MM, and copper, Cat3, Cat5, Cat5e, and Cat6, cabling infrastructure
- Troubleshot voice and data systems, DSL, ISDN, and T1 lines for clients
- Coordinated large-scale computer moves and upgrades
Lead Technician
Confidential, McLean, Virginia
Responsibilities:
- Supervised a crew of 6 technicians
- Coordinated project personnel and project materials
- Completed project tasks and assignments on time and within budgetary requirements
- Routed and installed new cable
- Upgraded hardware
- Designed and implemented Flex-Tray cable management solutions
- Installed, terminated, and tested network infrastructure
Site Administrator / Educational Assistant / Technology Assistant
Confidential, Baltimore, Maryland
Responsibilities:
- Installed and maintained 40 workstation WinNT network
- Updated student files and increased data accuracy from 60% to 99%
- Supervised computer lab and instructed students
- Provided end user support for both operating systems (Mac OS, Win98 and WinNT) and user applications (Office 97, NovaNet, PrintShop and PhotoShop)
- Created and maintained school website
- Increased the efficiency of office timelines
- Updated and maintained software and provided desktop support