Senior Network Performance Analyst Resume
Greenbelt, MD
SUMMARY
15+ years’ technical operations experience with proven success deploying innovative solutionsStrategic thought leader with talent for architecting networks and managing complex technical projects from conception to operational support. Results - driven, skilled at managing technical resources and forging solid relationships with strategic partners and customers to support company objectives. Highly-regarded contributor with extensive technical knowledge and outstanding capacity to ensure successful outcomes through disciplined project management. Expert at document creation including reports, data analysis, user guides, training and technical support documents
AREA OF EXPERTISE
- Strategy & Execution
- Wireless Technologies
- Telecommunications
- Project Management
- Quality Assurance/Test
- Advanced Troubleshooting
- Process Optimization
- Team Leadership
- Technical Engineering
TECHNICAL SKILLS
Wireless: LTE, CDMA, EvDO, GSM, WiMax, WiFi, WPS, LTE EPC: MMS, SGW, and PGW, PCRF, VoLTE, HSS, IMS, 5G architecture
Tools:, Services & Software: Centrex, T-1 Services, IP/PBX, Diameter Routing Agent (DRA), PDSN, Test Automation/Monitoring Systems, Network/Channel Emulators, Spectrum Analyzers, Load Generators, Ixia, XCAL, QXDM, MS Office, MS Access, Bugzilla, Lotus Notes, WebEx, Team Viewer, Wireshark, HP Quality Center, GaleForce, Agilent, Remedy ECM Change Management, PeopleSoft, QLat, QCal
Hardware: Confidential, Confidential and Confidential EPC Platforms, Cisco Switches/Routers, Huawei MSC, Confidential Eagle XG Diameter Signaling Router (DSR), Greenwave Routers, Nortel CS2K,Barix Analog to Digital converters, Netgear switches
Platforms: UNIX, Red Hat Linux, IOS, FCAPS Platforms (NetCool, Harris Network Management, ALU SAM), Telesoft Okeford, EMS, OSS
Methodologies & Standards: IP, SIP, VoIP, Agile Methodology, Diameter, Radius, SDLC, OMA-DM, OTASP, TDM, SNMP, UMTS, GSM, eUTRAN Architecture (OFDMA, SCDMA)
PROFESSIONAL EXPERIENCE
Confidential, Greenbelt, MD
Subject Matter Expert
Responsibilities:
- Used technical expertise to develop innovative processes and technical solutions to make Confidential Weather Radio more reliable and cost effective.
- Led the team responsible for design, development and testing which allowed the upgraded system to be deployed successfully.
Confidential, Ashburn, VA
Senior QA Support Engineer
Responsibilities:
- Collaborated with customer project management and engineering teams and served as primary lead for root cause analysis troubleshooting related to fiber optic handling equipment (PON).
- Initiated comprehensive training activities to ensure detailed testing and quality assurance of product deliverables supporting client requirements.
Confidential, Merrifield, VA
Senior Network Performance Analyst
Responsibilities:
- Directed readiness of Government Emergency Telecommunications Service (GETS) via Wireless Priority Service (WPS) using automated testing equipment and complex network verification.
- Produced network performance reports used by the Department of Homeland Security Office of Emergency Telecommunications for business intelligence decisions.
Confidential, Raleigh, NC
Professional Services Engineer
Responsibilities:
- Championed launch of Diameter Service Router encompassing innovative LTE network platform and proactive project management under significant time constraints.
- Developed and implemented testing platform on Verizon network to enhance operability and system stability for customer operations.
Confidential, Reston, VA
Principal Project Lead Engineer
Responsibilities:
- Successfully deployed Network Vision LTE core platforms by leveraging test lab resources to verify equipment provided by Confidential, Confidential and Confidential .
- Transformed defect tracking through migration from Excel to HP Quality Center and analyzed performance metrics to modify design criteria.
Confidential, Atlanta, GA
Senior Voice Systems Engineer Wireless
Responsibilities:
- Defined access methodologies including, TDM, HFC and IP Transport/IAD termination, integrating advanced fiber technologies such as PON.
- Integrated ancillary and back office systems to support active mediation, provisioning and billing systems.
Confidential, Overland Park, KS
Telecom Design Engineer | Network Systems Engineer
Responsibilities:
- Architected infrastructure requirements for telecom and network platforms requiring cost due diligence and detailed specification reviews.
- Key stakeholder for Confidential standards reporting and deployed first service provider grade of VoIP-based MSC.