IT Network Systems Analyst Officer Resume

EMPLOYMENT HISTORY:

Confidential

IT Network Systems Analyst Officer

Responsibilities:

Planning, configuration including migration of POS company IT infrastructure relating to all Hardware and Software.
Technical co - ordination and compiling of hardware and software audits and installations upgrades from GLOBAL to Pronto DRN production ERP environments including router/switches, SOE, Puppet EFTPOS and Terminals support with ManageServer ticketing system solving IT network/desktop issues while rolling out all of the POS business network upgrade requirements.

Confidential

IT Systems Support Engineer

Responsibilities:

Technical responsibilities relating to configuration, installation and support remotely including at the deskside actively working with Cisco, Lenovo, Juniper and various other hardware specific to Blade Servers, Switches including Routers relating to Microsoft (AD+SCCM) Service Now & Cisco IOS including administration and imaging, packaging, patching of MS Servers 2008/2013 relating to IT support ticketing queues

Confidential

IT Technical Support Engineer

Responsibilities:

Hardware & Software Rack and Stack installations testing including remote telnetting via bootstraps in a data centre for HP, Dell, Cisco Juniper and various other hardware specific to Blade Servers, Switches including Routers relating to Microsoft (AD+SCCM) & Cisco IOS in configuration and verifications of operating systems including profiles of the operating systems software

Confidential

IT Desktop Field Engineer (Team Leader/Support)

Responsibilities:

Migration, Configuration and Deployment Desktop Support
MICROSOFT WINDOWS 10 Survey/Upgrade of desktops to thin client terminals, smartcards including desktops configuring and support for
Microsoft network, Active Directory, SCCM, Office 365. Users & Groups
Including network software/harware network switches/routers installations including maintenance

Confidential

IT Desktop Field Engineer (Team Leader/Support)

Responsibilities:

Migration, Configuration and Deployment Desktop Support
SOE WINDOWS 10 upgrade of tablets, laptops, smartcards including desktops, configuration and support of Microsoft network applications including DOS based SCCM and CITRIX line upgrades and updates. Administration of Active Directory, Users & Groups Printers and installation of user specific desktop and network devices.

Confidential

IT Field Engineer

Responsibilities:

Migration, Configuration and Deployment Support
1500 Users - SOE WIN 7 upgrade of toughbooks, tablets, laptops, smartcards and desktops configuring and support for Microsoft, CISCO, CITRIX, SCCM, Active Directory, Users & Groups