PROFESSIONAL SUMMARY:

• Over 12 years’ experience in Deploying, Support & Solutions, Infrastructure Management Services, etc. on VMware, Microsoft Technologies
• Currently Working as Sr. Infrastructure Engineer, providing support and consulting services.
• Handling and driving various Projects individually including Project Management from procurement & delivery.
• Expertise in managing client accounts and the successful initiation, execution & delivery of Projects in VMware and Microsoft technologies.
• Strong Communication, Technical & interpersonal skills with proven abilities in Client Relationship Management.
• Extensive experience with Virtualized environments and managing the configuration and deployment of enterprise level infrastructure services.
• Administration & troubleshooting of Physical Servers from different brand (HP, IBM, Dell etc.).
• Administration & troubleshooting of Windows Technologies (AD, DNS, DHCP, WSUS, ISA etc.).
• Patch updating, Patch deployment on all physical and virtual servers using WSUS/SCCM console/services.
• Virus control using McAfee Virus scan Enterprise, McAfee ePolicy Orchestrator& security patch implementation.
• Solving different user's related issue/ problems within SLA period.
• Well versed with ITSM Process.
• Handling Critical Calls in case of Customer escalation.
• Managing and maintaining document’s content for Windows Application Domain in Knowledge Base.
• Managing World - Wide Workflow process Environment.
• Maintain a healthy atmosphere within the team to provide smooth Service Delivery.
• Driving the Project for identifying Drivers, patches, firmware (network, OS etc.), testing them on Test Infrastructure and applying on Production environment.
• Strong exposure in Troubleshooting & maintenance of Active Directory, DHCP, DNS, WSUS, VMware, Transition &Incident management, Problem Management, Change Management, ITIL Process etc.
• Knowledge on Remote system administration
• Disk Administration: Compact Partitions & Shares, Disk Quotas, DFS
• H/W troubleshooting & Vendor coordination
• Firmware & BIOS upgrade
• Understanding of capacity planning, performance monitoring and tuning.
• Provisioning & Decommissioning of Server
• Knowledge on various RAID technologies (RAID 0+1, RAID 1, RAID 5, RAID 10 etc.)
• Assist in Root Cause Analysis of Major Incidents.
• Novice experience in RHEL 6.x
• Ability to understand Migration requirements and bridge the gap
• Hands-on experience with EC2, ECS, ELB, EBS, S3, VPC, IAM, SQS, RDS, Lambda, Cloud Watch, Storage Gateway, Cloud formation, Elastic Beanstalk and Autoscaling

CORE COMPETENCIES:

• Installation, Network design and configuration, HA, DPM and DRS cluster configurations, Fibre Channel SAN storage technologies, Virtual Center management, Patch management using Update Manager
• Installation, Network design and configuration, HA, DPM and DRS cluster configurations, Fibre Channel SAN storage technologies, Virtual Center management, Patch management using Update Manager.
• VMware ESX
• Veeam backup
• Windows Server
• Active Directory
• AWS
• IIS
• VMware Infrastructure
• SCCM
• DHCP,DNS
• Office 365

TECHNICAL SKILLS:

Desktop: - MS-DOS, WIN98, Win ME, Win 2000 Professional, Win XP Professional, Vista, Windows 7Server: -Windows Server 2000, Server 2003, Server 2008, Server 2012. Server 2016

Packages: -MS Office Automation Tool> MS-Office 2000/ XP/ 2003/ 2007/ 2010/ 2013.

Mail Client: -Outlook Express, MS Outlook & Lotus NotesClient.

Remote Access client: - Remote desktop connection (windows default), MS Net meeting, MS live meeting, Dame Ware Mini Remote Control, PushVNC.

Helpdesk/Ticketing tool: - Remedy, UTS, Service now

Anti-Virus client: -McAfee Virus Scan Enterprise, McAfee ePolicy Orchestrator, Symantec antivirus.

Virtual System: -Microsoft Virtual PC, VMware Workstation, Sun/Oracle VM Virtual Box, ESX 4.0, ESXi 3.5/4.0/5.0/5.5 V-Block, UCS Blades, HP cloud matrix.

Monitoring Tools: -HPOV, HP SIM, HP ILO, Dell DRAC, SCOM, MOM, SCCM

Back up Tools: - NT Backup, Veeam backup

VPN Client: - Cisco, Checkpoint, Nortel.

Database: - Basic installation- MS SQL Server 2005/2008/2012 , Oracle 9i/10g, IBM- DB2, Web sphere application server, Rational application developer etc.

PROFESSIONAL EXPIRIENCE:

Senior System Engineer (Wintel/VMware)

Confidential, RI

Responsibilities:

• Perform daily system monitoring, verifying the integrity and availability of all hardware, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
• Provide support per request from various constituencies. Investigate and troubleshoot issues
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
• Complete design and migration via VEEAM Backup and Replication
• Provides technical expertise in cross-functional and intra-departmental efforts
• Install configured VMware ESXi, host within VI3, vSphere 4, vSphere 5 and vSphere 6 and 6.5 environments.
• ESX management vSphere: Installation, Network design and configuration, HA, DPM and DRS cluster configurations, Fibre Channel SAN storage technologies, Virtual Center management, Patch management using Update Manager,
• Working on the issues with VVols of VM files as they hold the data of a VMDK, VM snapshot, or configuration files
• Prepare the vSphere host and clusters
• Create and / or modify any vSphere distributed switches and port groups
• Design, deploy, and test virtual networking (VXLAN transport zones)
• Design, deploy, and test the logical switch network(s)
• Installation of ESX server and creation of VMs and install different guest OS.
• Installation of VC server and Installing Virtual center components
• Updating ESX host’s using Vmware Update manager.
• Monitoring and managing performance of ESX servers and Virtual Machines.
• Creation of templates from VMs and Creation of VMs from templates.
• Zerto Virtual Replication VMware complete setup Design for DR and testing DR
• P2V and V2V conversions by using VMware Converter.
• Ability to understand Migration requirements and bridge the gap
• Working on VMware clustering like HA and DRS clusters using VC.
• Working on Migration concepts like Vmotion and cold migration, Storage Vmotion Creation of templates from VMs and Creation of VMs from templates.
• Creating Virtual Distributed switches and Standard Switches
• Working with F5 load balancers and managing those with the datacenter team.
• Provide 24x7 on-call support for production systems and applications, including Windows, Linux, and Solaris systems on a rotational basis.
• Install & configure Citrix XenApp 6.5 servers.
• Installing & configuring Windows 2003/2008/2012 R2/2016 servers & Domain controllers.
• Windows server installation, upgrade and decommission
• Configuring and managed DHCP, DNS and Active Directory
• Performed end-to-end system test procedures to verify system functional operation after changes and incidents.
• Performed a variety of related duties and tasks as required.
• Experience include installing, configuring, and managing VMware infrastructure (vSphere, vCenter Operations), and automation using power CLI.
• Installing configuring SSL s from Vendors and managing them.
• Configuring and installing IIS servers 6/7/8
• Experience with VMware virtualization technology on SAN/NAS environments.
• Hands-on experience with EC2, ECS, ELB, EBS, S3, VPC, IAM, SQS, RDS, Lambda, Cloud Watch, Storage Gateway, Cloud formation, Elastic Beanstalk and Autoscaling

Environment: Windows 2003/2008/2012 R2/2016 servers

Confidential

Wintel/VMware Infrastructure Engineer

Responsibilities:

• Administration/Engineering and Supporting Virtual infrastructure remotely (ESX hosts globally, vCenter, Installations) hosted globally in United States and different regions.
• Placing servers for VE (VMware Environment and other specialty hardware like network appliances in Data Center.
• Managing Data Center Racks.
• Responsible for End to End ESXi 4/vCenter infrastructural and virtual platform issues such as HA, DRS, vMotion, Host profiles, Networks and Data stores etc.
• Installing & configuring ESXi 4 servers on Cisco UCS Blade servers/HP Blade Servers.
• Creating & managing service profiles for Cisco UCS manager.
• Routine Management with Cisco UCS & Managing service profiles templates & UCS permissions.
• Deployment & configuration of VMs and other components through Power CLi scripting.
• Maintenance & operations for the resources through Power CLi scripting.
• Working with Incident management, Problem Management, Change Management, ITIL.
• Working on Data Centre Migration Project related to upgrading VMware Infrastructure (vCenter, ESX etc) from vSphere version 4.1.0 it includes planning, implementing and delivery.
• Driving the Project for identifying Drivers, patches, firmware (network, OS etc), testing them on Test Infrastructure and applying on Production environment.
• Driving for tactical infrastructure performance analysis in response to production issue.
• Administering & managing multiple Datacenters, Clusters, and Hosts.
• Responsible for creation of Golden Image and templates for Showroom Deployments.
• Monitoring vSphere landscape using to analyze performance issues on problematic vCenters/ESX/Datastores/Network/VMs.
• Install & configure Citrix XenApp 6.5 servers.
• Installing & configuring Windows 2003/2008 servers & Domain controllers.

Environment: Windows 2003/2008

Confidential

System Administrators

Responsibilities:

• Installed and configuring widows 2000/2003 Server.
• Windows 2003 Active Directory Management.
• Active Directory Support: User Account Creation, User accounts Maintenance, User account deletion.
• Installation and Upgrading of Operating System and application Software.
• Configuring win 98 & win2k win XP professional desktops to be a part of the new domain.
• Configuring network printers & setting up user priorities.
• Creating user Accounts and assigning security right to them.
• Creating and managing Groups.
• Managing resources and assigning rights to them.
• Installing and configuring DHCP, DNS.
• Manage and configure scopes to provide the IP Addresses dynamically to all clients.
• Monitoring and performance tuning of the system OS & Application.
• Troubleshooting the Hardware Problems.
• Managing Email Services. (Outlook 2003).
• Installation, configuration and managing VMware VI (ESX) Server.
• Installation, configuration and managing vCenter Server.
• Creating and managing Virtual Machine, Template & Clone.
• Changing Virtual Machine Configuration.
• Install guest OS in Virtual Machine.
• Install patches, updates.
• Applying DRS recommendations.
• Working on multiple domains environment as per Incident management, Problem Management, Change Management, ITIL.
• Installing & configuring Windows 2000/2003 servers & Domain controllers.
• Installing & Configuring, Maintaining all Active Directory services for all Windows 2000/2003 servers.
• Installation and configuration of DNS server.
• Creation of users, groups, OUs and delegation of OU.
• Active Directory backup and restore.
• Management of Active Directory domain controller FSMO roles.
• Monitor Server Performance.
• Update Regular Virus Definition and Schedule Scan in Antivirus.
• Support and Maintain Infrastructure activities.
• Attending the Hardware, Software failure calls with a minimum down and turnaround time.
• Maintaining the Print Server & Printers in the location.
• Maintaining system backups and performed system/file restorations on Windows systems.
• Troubleshooting problems related to Windows XP, 2000 Prof & Windows 2003 Server.

Environment: Windows 2000/2003 servers