TECHNICAL SKILLS:

• Microsoft Windows 95 upto 10a Enterprise Windows Server NT up to 2016
• MacOS 10.6 and 11 mostly issues related to networking, active directory integration and VMware Fusion
• Linux RHEL 6 & 7, CentOS 6 & 7, Oracle Enterprise Linux 6, Ubuntu 14.4, Cisco Enterprise Linux 5.03, 5.5 and 6.6
• SQL 2008 (w/ Sharepoint 2010), SQL 2012R2 (w/SCCM)
• Oracle 8i (backup, restore, storage management & administration)
• MySQL table creation, account restoration, setup and DB backup/restore & maintenance.
• Oracle Cloud at Customer, Amazon AWS, Microsoft Azure
• Icinga, Nagios, MySQL, Ansible, Puppet, Confluence and JIRA Service Desk
• Exchange Server (2003 - 2016), SCCM 2012, SQL 2012R2
• Symantec Solution Center (Ghost), Symantec Endpoint Protection, Crashplan Pro Sharepoint 2013, Active Directory Management, Netbackup 7
• VMware Vsphere 6.5, VCenter 6.5, Hyper-V via Windows Server 2012R2 VMware Data Recovery, Horizons 4 VDI, Citrix Xen Server
• Mobile Support for Apple (IOS) iPhone, IPAD, (Android) Galaxy series phones
• UCS 220, 240, 420 & M3 blade center, 2500 & 2901 Terminal servers
• PowerEdge Servers 19xx, 29xx series, Dell Rack & Cable optimization
• Dimension, OptiPlex workstations, Dell Latitude & Inspirion notebooks
• Sunfire v240, 840 series (x86 & sparc) Legacy OS & hardware support
• IBM BladeCenter E series, X3650 series
• ThinkPad R series notebooks
• NetAPP 2020, 2040 and 2050 using OnTap 8.1
• Cisco 2900, 7000 VXR series, ASR1K (old models)
• Cisco 2650, 3850, Nexus 3048, Juniper (various models)
• Cisco ASA 5510, Barracuda 400 setup and maintain policies
• Cisco 5510 ASA Firewall, Cisco Pix 506E, Juniper Netscreen 5G, Checkpoint Firewall
• Cisco VPN (user level troubleshooting)

EMPLOYMENT HISTORY:

Confidential, Redwood City, CA

Sr. DevOps Engineer

Responsibilities:

• Development Operations support for Cloud at Customer (C@C) Identify code faults, review and apply patches to pre and post production environments
• Troubleshoot issues regarding Oracle Linux OS, Cloud Storage, vFS, Windows 20xx Apply config changes, firmware upgrades, and updates to Cisco & Juniper switches
• Analyze issues and formulate workaround solutions when necessary Work with customer side engineers, helping them to integrate the Confidential platform
• Analyze previous deployments to find common threads, build new solutions from the findings
• Software utilized: JIRA, Confluence, and various other internal test tools Hardware: Oracle servers (Cisco UCS), various Juniper & Cisco switch models

Confidential, Santa Clara, CA

Sr. Systems Engineer

Responsibilities:

• Windows Server 2008 - 2016 AD/DNS Administrator
• Manage AD and DNS for Cisco.com, and various sub domains Manage AD group policy, security policies & certificates, as well as end user licensing for VMware Horizon Deploy and maintain VMware vCenter 6.5, vSphere Servers and their respective virtual machines.
• Linux operations support using CEL6 / RHEL7 / CentOS 6 & 7 - dev ops support primarily Setup and manage Active Directory domains, replication, replication networks, and account management.
• I did not maintain group policy but I have many years of experience in managing group policy.
• Setup and manage Nagios, Icinga, PRTG and Zaross monitoring Setup and deploy Cisco UCS 200 and 400 series servers using PXE Kickstart scripts and UCS Manager for maintaining firmware as well as server settings Contribute to and maintain multi-domain wide deployment documentation in Confluence for the China, India, EU and Australia Cisco Jasper sub domains (Jasper.com, Jaspersystems.cisco.com, and Jasperwireless)
• Monitor multiple production environments using Icinga, PRTG and Zenoss, and act on issues that may arise.
• Proactively research ways to reduce costs by moving systems to open-source alternatives

Confidential, San Jose, CA

Sr. Systems Engineer

Responsibilities:

• Linux & Windows Dev Ops
• Troubleshoot video streaming servers using ActiveVideo's H5 platform 2.6, 2.9, 2.10 & 2.11 Setup and maintain Linux RHEL, CentOS, Windows 2012 & 2016 datacenter servers
• Respond to NOC issues that require SLA level responses with Priority 1 or 2 Automation of platform deployments using Ansible 2 with custom playbooks + scripting
• Work directly with account managers to determine future customer needs based on current platform usage Perform packet capturing Wireshark (windows), tcpdump (Linux) to troubleshoot protocol level issues
• Use Salesforce to interact with the ActiveVideo partners, customers and to maintain work logs
• Use Confluence to generate platform documentation, and wiki information

Confidential, San Jose, CA

Sr. Linux Administrator

Responsibilities:

• Linux Dev operations support using CEL / RHEL / CentOS 5.5, 6.8, Ubuntu 14.04 Setup and manage storage volumes using NFS, and FREENAS v9 - NAS JBOD storage volumes Clearcase setup and support Windows Hyper-V setup and maintenance for customer VM compliance & testing Manage and maintain lab based active directory domain for 2 business units (2 domain trust) Puppet 4.1- automated dev environment application deployment, and used to push script updates Lab hardware and systems support - uBR10k, cBR8, cMTS, vCMTS, Spirent Traffic Generators
• Cisco routers, switches, terminal servers, PDUs, and cable modems
• Create and update Confluence wiki sites for managing documentation, Inventory and ACLs UCS 220, 420, 440 M3 & M4 series servers: setup, support and monitoring using PRTG Virtual Environment: setup, and maintain vSphere 5 and 6 testing environments, including vCenter 6 Lab Management: setup and manage multiple labs
• Organize and schedule lab resources, and work with other lab admins on major projects Procurement:
• Equipment requisition through various VARs, or Cisco’s internal Repo Depo warehouse Setup and utilize JIRA to track & resolve issues
• Work with various other departments within Cisco to maintain lab stability (power, network infra, & environment)
• Point of Contact for Cisco Customs - mange shipments to and from Shanghai China Purchasing of hardware and software resources utilizing various Cisco approved VARs

Confidential, San Jose, CA

Sr. Systems Administrator

Responsibilities:

• Microsoft Exchange Admin using Exchange 2003 and Exchange 2010, utilizing Barracuda 400 Spam filters (clustered) Virtualization Admin
• Setup, modify and maintain all VMware & Citrix based appliances (VSphere 4) Symantec AntiVirus & Security administration / policy creation and implementation Websense management, logging and reporting Active Directory Admin create & modify domain policies, account management, domain security Storage Admin - setup, monitor, modify and maintain all storage appliances (Netapp) & stand-alone DAS Backup Admin - Manage Netbackup 7 & Crashplan Pro (Server, Desktop and Mobile devices) Sharepoint & SQL
• Setup, modify and maintain Sharepoint 2003 & 2007 & the databases SCCM Admin
• Setup & administration, app deployment, updates, monitoring and reporting Tier 3 support for Windows, Linux, and Mac OS, for issues taking longer than 1 to 2 hours. Secondary Network Admin manage Network connectivity, and security while primary is away Oracle 8i & 9i DB admin (backup & restore functions)

Confidential, Palo Alto, CA

Sr. Systems Administrator

Responsibilities:

• Maintain the existing IT infrastructure & support end users Hardware Supported - Dell PowerEdge 2650 - 2950, Sun Enterprise 450 systems, Tyan systems Lonovo (IBM thinkpad) T21 to T60, Dell Latitude, Notebooks, Palm Treo 650 & 700w & Blackberry Server Apps: Windows 2003, Exchange 2003, Active Directory, SMS, Sharepoint 2007, Postfix Nagios, WSUS, NetBackup, MySQL Software Supported - MS Office 2k3 & 2k7, Firefox, Internet Explorer 6 & 7, Adobe Acrobat 7 Setup and maintain Blackberry Enterprise Server over multiple sites, and integrate with Exchange 2003 Support ender users with Office 2003/2007, XP, Vista & Linux workstations, Greatplains, Goldmine, Act 2006/2007, Blackberry & Palm Treo 650 & 700 w/p Implemented VMware Server & Microsoft Virtual Server R2 for development projects, as well as to consolidate various server side applications (file server / SwitchMon / backups / WebLogic)