SUMMARY:

• A career position as Information System Security Engineer where diverse Information Assurance, Networking, Telecommunication skills will be utilized
• Cisco CCNP, CCNA Certified, Security + Certified, Nortel Voice DMS Certified
• IT Infrastructure Library ITIL Certified
• Microsoft Active Directory, Microsoft Group Policy, and Microsoft 2000 Security Trained
• Professional Quality Leadership Management Trained and Customer Relations Trained
• Dependable, self - motivated, self-studies
• Strong analytic troubleshooting skillsTwenty plus year in Telecommunication, Network Security and Information Assurance

TECHNICAL SKILLS:

Data: Cisco Routers, Cisco Catalyst Switches, Microsoft Active Directory, Microsoft Group Policy, Remote Access Server, Marconi/Fore ATM Switches, Samsung ATM/Frame Relay Switches, Lucent DSL, TCP/IP, IP Addressing and Subnetting, OSI Layers, LAN/WAN, Frame-Relay, ISDN (Q.921-Q.931), X.25, Token Ring, Ethernet, Fast Ethernet, Gigabit Ethernet, Ether-Channel, RIP, IGRP, EIGRP, OSPF, BGP Router Protocols, VLSM, HSRP, MLS, VLAN, Access list, CiscoView, CiscoWorks

Voice: Nortel DMS 500, DMS 100, SS7, Tellabs DACS, ISDN(PRI-BRI), T1, T3 Multiplexers, DSU/CSU, IDNX, KG-94, KG-84, KIV-7 Crypto, TTC310 Communication Analyzer, TTC 211 T1 & T3 Sunset Test Equipment, Nortel Remote Digital Terminal, Nortel Host Digital Terminal, Microsoft Office, Remedy, Clarify

EXPERIENCE:

Confidential, Ft Belvoir, VA

Subject Matter Expert (SME)

Responsibilities:

• Responsible for enterprise security of Confidential wide peripheral equipment accessing Secure/Non-Secure networks interfacing Confidential Global Information Grid ( Confidential ).
• Provides enterprise and system administrative services for the Global Network Enterprise Construct ( Confidential ), G33. Develops and staffs implementation plans reflecting overall system design, responsibilities, organizational goals/objectives, scheduling and instructions.
• Reviews system specifications and related material for need and applicability for acquisition of information equipment/systems.
• Recommends port, protocol, and services approvals, denials, and changes regarding applications and networks.
• Develops, coordinates and provides technical guidance to management on general and detailed systems requirements and applications in order to ensure only efficient and economical information management systems are formulated and recommended for approval. Reviews, analyzes, validates and processes capability request documents for information systems projects.
• Coordinates industry standard with Confidential 8500 directives, DISA Security Technical Implementation (STIGS), Confidential Security Configuration Guides, DIACAP, Standard Operating Procedures providing knowledge and guidance to Confidential PPSM Technical Advisory Group (TAG) and Configuration Control Board (CCB). Administrator of DISA Vulnerability Management Systems (VMS), DoD PPSM central registry database.
• Analyze Confidential traffic flow data via DISA Centaur, Trickler, Hermes, Arbor, and ISilk maintaining network boundaries integrity.
• Utilized Remedy trouble ticketing system, Microsoft Access, and Microsoft Office suite maintain administrative requirements on a timely basis updating maintenance logs, report.
• Provided concern customer support services in response to local service requests and trouble tickets.

Central Office Switch Technician

Confidential, Pentagon, VA

Responsibilities:

• Executed routine and unscheduled maintenance of Nortel MSL- 100, and Electospace central office switches.
• Provided first/second level maintenance for the Defense Red Switch Network servicing nine Secure/Non-Secure Digital Switches.
• Performed fault isolation and equipment fault detection of total VIP network including SF, ESF, Cbit and M31 framing from 56k to DS-3 bandwidth resulting in minimum outage time for all concerned circuits and Residential drops.
• Utilized Remedy trouble ticketing system, Microsoft Access, and Microsoft Office 97 to maintain administrative requirements on a timely basis updating maintenance logs, report.
• Provided concern customer support services in response to local service requests and trouble tickets.

Central Office Switch Site Lead

Confidential, Washington, DC

Responsibilities:

• Responsible for configuration, performance maintenance inspection and troubleshooting Cisco IOS Routers 16xx, 17xx, 25xx, 36xx, and Cisco 19xx, 29xx, 55xx, 70xx Cisco switches interfacing Teligent ATM, Frame Relay data network. Install, test and troubleshoot physical layer Digital Signal (DS0,1 and 3), Optical Carriers (OC-3,12, and 48) devices throughout Teligent Data-Voice network to insure circuit integrity.
• Performs daily operation and maintenance of Nortel DMS-500 Central office Class 5 Telephone Switch, including switch translations, service orders lines and trunk maintenance of Teligent voice network.
• Resolves customer complaints utilizing alarm subsystem, log reports, and digital cross connect patch panel by isolating and correcting network outages in a timely manner coordinating with and Network Operation Center, field technicians and customer vendors displaying excellent technical communication skills which exceed customer satisfaction on daily basis.

Central Office Switch Technician

Confidential, Pentagon, VA

Responsibilities:

• Coordinated and performed MSL-100 switch software upgrade to insure Confidential compatible and continuing service to Joint Chief of Staff.
• Executed routine and unscheduled maintenance of Nortel MSL-100 central office switch.
• Provided first/second level maintenance for the Defense Red Switch Network servicing nine Secure/Non-Secure Digital Switches.
• Performed fault isolation and equipment fault detection of total VIP network including SF, ESF, Cbit and M31 framing from 56k to DS-3 bandwidth resulting in minimum outage time for all concerned circuits and residential drops.
• Utilized Remedy trouble ticketing systems, Microsoft Access, and Microsoft Office 97 to maintain administrative requirements on a timely basis updating maintenance logs reports.
• Provided concern customer support services in response to local service requests and trouble tickets.

Telephone System Specialist

Confidential

Responsibilities:

• Performed scheduled and unscheduled maintenance on 7000 line Nortel DMS 100/200 Meridian SL-1 with 3000 special circuits.
• Troubleshot and repaired T1’s modems, CSU, DSU, line printers, Digital Phone Adapter, Digital Trunk Adapter, and other peripheral devices.
• Operated central office translations tables, trunk testing, office line records and customer service orders to maintain customer satisfaction.
• Performed image back-ups, preventive and corrective maintenance on Siemens KNS telephone switch and Electrospace Digital Switches.
• Installed and maintained key systems, telephone subsets, intercom systems, and circuit wires for miscellaneous radio, fire alarm, and intrusion alarms equipment.
• Manipulated telephone exchange software to configure telephone options, switching routes, E1 city trunks, and tie-lines as needed by customer requirements.