Service Architect Resume
Redwood Shores, CA
SUMMARY:
Broad technical background, with solid experience with system and network design, scripting, cloud design and deployment, project management, and technical writing. Works well alone or as part of a team. Able to analyze situations rapidly, meet demanding schedules, and work across disciplines. Grasps technical matter quickly.
TECHNICAL EXPERTISE:
Operating Systems: Linux; Solaris; Windows
Scripting: Perl; shell; Python; PowerShell
Public Cloud: AWS; Azure; GCP; Oracle Bare Metal Cloud
Virtualization: VMWare; Linux Containers; Solaris Zones; KVM
Tools: Terraform; AWS CLI; Azure CLI; Puppet; Packer
PROFESSIONAL EXPERIENCE:
Service Architect
Confidential, Redwood Shores, CA
Responsibilities:
- Developed and documented standard procedures for build and deployment of private cloud platforms
- Prototyped our private cloud platform in Amazon Web Services and Azure, using CLI and Terraform. Deployed production platforms production platforms in AWS and Azure.
- Developed a private cloud platform appliance in a one rack - unit form factor, which has been sold to numerous customers
- Developed scripts using VMWare Perl SDK to standardize VM deployment from development through production environments
- Developed and maintained standard Puppet configuration for Operations team
- Operations team lead for package build and release, managed source code in Stash/Git and build jobs in Bamboo
Senior Manager
Confidential, Redwood Shores, CA
Responsibilities:
- Developed standard VMWare architecture for production and lab environments
- Migrated significant part of production infrastructure from physical+DAS to virtual+SAN
- Developed standard processes for build/snapshot/rollback for high profile ERP rollout
- Worked closely with Dev/QA teams as Operations team primary contact for major rewrite of our service offering
- Virtualized Dev/QA lab infrastructure using VMWare and Solaris Zones, resulting in significant cost reduction
Systems Administrator
Confidential, Santa Clara, CA
Responsibilities:
- Maintained DEV/QA lab infrastructure; centralized lab storage on NetApp filer cluster; upgraded and standardized lab network services
- Migrated production infrastructure to new data center; managed kickstart and jumpstart services; set up hardware burn-in process
Systems Administrator
Confidential, San Francisco, CA
Responsibilities:
- Built Nagios monitoring system to monitor internal and customer facing services
- Migrated web hosting services to to a new colocation facility, including 100+ web sites, DNS, email, and database services
- Set up Cisco PIX firewalls and remote user PPTP VPN access to office LAN
- Set up and maintained Exchange 2003 server on Windows Server 2003 platform
- Developed documentation including: Disaster Recovery Plan; Backup Plan