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Service Architect Resume

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Redwood Shores, CA

SUMMARY:

Broad technical background, with solid experience with system and network design, scripting, cloud design and deployment, project management, and technical writing. Works well alone or as part of a team. Able to analyze situations rapidly, meet demanding schedules, and work across disciplines. Grasps technical matter quickly.

TECHNICAL EXPERTISE:

Operating Systems: Linux; Solaris; Windows

Scripting: Perl; shell; Python; PowerShell

Public Cloud: AWS; Azure; GCP; Oracle Bare Metal Cloud

Virtualization: VMWare; Linux Containers; Solaris Zones; KVM

Tools: Terraform; AWS CLI; Azure CLI; Puppet; Packer

PROFESSIONAL EXPERIENCE:

Service Architect

Confidential, Redwood Shores, CA

Responsibilities:

  • Developed and documented standard procedures for build and deployment of private cloud platforms
  • Prototyped our private cloud platform in Amazon Web Services and Azure, using CLI and Terraform. Deployed production platforms production platforms in AWS and Azure.
  • Developed a private cloud platform appliance in a one rack - unit form factor, which has been sold to numerous customers
  • Developed scripts using VMWare Perl SDK to standardize VM deployment from development through production environments
  • Developed and maintained standard Puppet configuration for Operations team
  • Operations team lead for package build and release, managed source code in Stash/Git and build jobs in Bamboo

Senior Manager

Confidential, Redwood Shores, CA

Responsibilities:

  • Developed standard VMWare architecture for production and lab environments
  • Migrated significant part of production infrastructure from physical+DAS to virtual+SAN
  • Developed standard processes for build/snapshot/rollback for high profile ERP rollout
  • Worked closely with Dev/QA teams as Operations team primary contact for major rewrite of our service offering
  • Virtualized Dev/QA lab infrastructure using VMWare and Solaris Zones, resulting in significant cost reduction

Systems Administrator

Confidential, Santa Clara, CA

Responsibilities:

  • Maintained DEV/QA lab infrastructure; centralized lab storage on NetApp filer cluster; upgraded and standardized lab network services
  • Migrated production infrastructure to new data center; managed kickstart and jumpstart services; set up hardware burn-in process

Systems Administrator

Confidential, San Francisco, CA

Responsibilities:

  • Built Nagios monitoring system to monitor internal and customer facing services
  • Migrated web hosting services to to a new colocation facility, including 100+ web sites, DNS, email, and database services
  • Set up Cisco PIX firewalls and remote user PPTP VPN access to office LAN
  • Set up and maintained Exchange 2003 server on Windows Server 2003 platform
  • Developed documentation including: Disaster Recovery Plan; Backup Plan

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