Network Support Engineer Resume San Jose CA - Hire IT People

SUMMARY:

Acquired first taste of the Computer Networking industry as a full - time Network Technician, finishing one year’s work experience since college graduation. Eager to capitalize on engineering base firmly grounded from university and first job experience.
Strong foundation in networks administration, dedicated to increasing knowledge of protocols and technologies related to computer networks.
Devoted more than 50 hours/week to rigorous laboratory assignments including Network/Server Programming and Cisco router/switch administration. Committed several hours every day to teach computer technology, networking, Linux and other relevant material to co-workers in need of help.
Core understanding of C programming as well as experience in Perl and Bash with a dedication to constantly perfect and polish programming skills.
Assiduously studied Electronics, Transistor Circuits, Computer Architecture, Assembly Language, Kernel Programming, Socket Programming, and several other Computing fields.
A highly efficient engineer always committed to upgrading computer technology skills. Regarded by superiors and peers as an essential part of the group as well as the ability to be successful as an independent engineer.

PROFESSIONAL EXPERIENCE:

Network Support Engineer

Confidential, San Jose CA

Disentangled more than 60 networking crises per week involving Barracuda’s SSL VPN appliance, Cloud Services, and Email Security Gateway to overtake the company-wide target average of 40 cases/week.
Ascended the promotional ladder by earning outstanding quarterly reviews and was frequently utilized as a model for new-hires to shadow and learn from my methods.
Applied networking tools tcpdump, wireshark, ping, ifconfig, traceroute, ip route, iptables, telnet, nc, and arp to fix issues of connectivity, SSL/TLS, NAT, DHCP, SMTP, HTTP/HTTPS, DNS.
Salvaged difficult cases that required expertise in MySQL, complex regular expressions, RAID architecture and packet analysis, often needing to take over for less experienced techs.

Web Developer Intern

Confidential, Campbell CA

Maintained company websites while learning the infrastructure of web design.
Mentored in HTML, CSS, Javascript and the basics of Apache based website administration.