System Administrator Resume , Orlando, FL - Hire IT People

SUMMARY:

Professional experience consists of positions within the service industry; gained valuable experience in client relations and developed the ability to effectively deal with people from all backgrounds; gained additional experience with management and staff supervision, needs assessment, time management, prioritization, accurate documentation

TECHNICAL SKILLS:

Operating Systems:: Windows 7/XP Pro, Windows Server 2003, Microsoft Exchange Server 2007

Networking: Windows 2003 Server, TCP/IP, DHCP, DNS, WINS, LAN/WAN

Software: Microsoft Office Suite, VirtualBox, MySQL, QuickBooks, Retail Pro, PCAnywhere, VNC

PROFESSIONAL EXPERIENCE:

System Administrator

Confidential, Orlando, FL

Responsibilities:

Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled assignments delegated to IT Assistant
Maintain SQL database used to generate month-end reports for Buyers and Owners
Configure company Blackberry/iPhone for communication with Exchange Server
Configure and maintain company tablets for remote access to users computers
Oversaw all inventory control issues that arise with the merchandise in both warehouse and stores
Managed inventory team during year-end audit
Responsible for all telephone system, including phone number routing and seating assignments
Coordinate and meet with vendors to help control company costs
Perform regular security monitoring to identify any possible intrusions.
Initiate and participate in technical research and development to enable continuing innovation within the infrastructure.
Performed troubleshooting and maintained multiple servers in domain
User account creation/deletion in Active Directory/Exchange
Supervise and Support 18 locations regarding all IT issues
Oversee and maintain Company Security System; DVRs and online support
Planned and implemented additions, deletions and major modifications to the infrastructure
Responsible for Department Budget and Purchasing of all software, hardware and other IT supplies
Support all third - party software used by the company
Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
Perform daily backup operations, ensuring all required file systems and data are successfully backed up to the appropriate media; and media is recycled and sent off site as necessary.

IT/MIS Director

Confidential, Orlando, FL

Responsibilities:

Planned and implemented additions, deletions and major modifications to the infrastructure.
Performed the administration and maintenance of computer stations and software.
Performed troubleshooting, systems backups, archiving, and disaster recovery.
Interact with management and associates on all levels to help resolve IT-related issues and provides answers in a timely manner.
Performed the purchasing of all software, hardware and other IT supplies.
Supervise and Support 8 locations with any IT issues that arise
Performed troubleshooting on third-party software the company uses.
Performed troubleshooting all security equipment in the stores.
Maintained all contracts that dealt with the third-party retail software used.

Senior Store Manager

Confidential, Kissimmee, FL

Responsibilities:

Managed multiple store managers and adjusted procedures as appropriate for the store based on goals set by the district manager.
Managed and motivated a team to increase sales and ensure efficiency.
Analyzed sales figures for certain vendors to adjust sales floor to maximize profits.
Dealt with staffing issues, conducting appraisals and performance reviews; and providing or organizing and development.
Ensured standards for quality, customer service and health and safety are met.
Resolved health and safety, legal and security issues.
Resolved customer complaints.
Dealing with sales, as and when required.
Scheduled management to ensure efficient store operation.

Store Manager

Confidential, Orlando, FL

Responsibilities:

Managed and motivated the team to increase sales and ensure efficiency.
Managed stock levels to ensure stock control.
Dealt with staffing issues, conducted appraisals and performance reviews.
Ensured standards for quality, customer service and health and safety are met.
Responded to customer complaints and comments.
Scheduled associates to ensure efficient store operation

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System Administrator Resume

Orlando, FL

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