We provide IT Staff Augmentation Services!

Primary Support Engineer Resume

Las Vegas, NV

SUMMARY:

  • Senior HCM/Financials consultant with over twenty years’ experience on numerous post go live support and enhancement projects.
  • My project based work has been assisting clients in business process re - engineering, systems implementations, troubleshooting, change adoption user support and .
  • Seasoned leadership individual with strong technical proficiencies, a strong business applications skill set, and proven project management experience.
  • Throughout my career I have performed support on issues resolution and escalation, business process analysis, planning, budgeting, and design of systems.
  • Managed day-to-day system support and developed functional and technical enhancements to accommodate business requirements and operational changes.
  • I have excellent communication, planning, and problem-solving skills and a demonstrated ability to translate complex concepts into affective systems designs.

PROFESSIONAL EXPERIENCE:

Confidential, Las Vegas, NV

Primary Support Engineer

Responsibilities:

  • Primary suppose engineer for all versions of JD Edwards from World A7.3 through Enterprise One 9.2
  • Provide system troubleshooting and configuration issues that arise in the HCM suite of products.
  • Have implemented numerous packages that include Human Resources, Payroll, Payroll Canada, Benefits and ESS.

Confidential, Dallas, TX

Independent Senior JD Edwards HCM/Financials Consultant

Responsibilities:

  • Responsible for assisting clients in business process re-engineering, systems implementations, troubleshooting, change management and adoption, user support and .
  • Tool skills include; JD Edwards E1 (World, XE, 8.12 & 9.0, 9.1,9.2) Skilled in Human Resources, Benefits, Payroll, ESS and MSS, Financials (AR, AP, FA, GL, Real Estate, CAM, Job Cost)
  • Extensive experience is other modules within JD Edwards, bidirectional interfaces and interoperability
  • 2 Full life-cycle implementations 1) Finance Transformation Project for Oil and Gas Construction Company 2) Upgrade from JD Edwards XE to EnterpriseOne 9.1.
  • Provide remote support for clients in the Human Resources, Payroll and Benefits Modules for US, Puerto Rico, Canada.
  • Thorough understanding of data dictionary, ESU escalation, project escalation, address book, AAI’s both financials and payroll, timekeeping systems, ESS and MSS.

Confidential, Dallas, TX

Senior HCM/Financials Consultant

Responsibilities:

  • Tool skills include; JD Edwards E1 (World, XE, 8.12 & 9.1), Skilled in JD Edwards Financials (AR, AP, FA, GL), Workforce Management
  • 1 Full life-cycle implementations 1) HR/Benefits/Payroll Transformation Project for Real Estate Services Company 2) Job Costing / Project Costing, Human Resources/Payroll for Capital Asset Management Company - Commercial Property
  • Industry experience around Commercial Real Estate, Construction, Facilities Services, and Retail companies.

Confidential, Dallas, TX

Independent Senior HCM/Financials Consultant

Responsibilities:

  • Partnered with numerous large and boutique consulting firms on varied projects involving HR/Benefits/payroll.
  • Tool skills include; JD Edwards E1 (Release World, 8.11, 8.12 & 9.0 and 9.1) SharePoint, Visio, PowerPoint, & Advanced Excel
  • Skilled in JD Edwards Workforce Management and Financial Modules, working in areas such as Human Resources, Payroll and Benefits Management AR & AP, General Accounting, Fixed Assets, Home Builder
  • 6 Full life-cycle implementations 1) JD Edwards Implementation and Consolidation project for numerous Confidential, real estate management, government, distribution and manufacturing companies. Extensive exposure to financial processes and system adaptation
  • Managing a R&D team that specialized in research regarding upcoming financial market drivers such as The IFRS/GAAP accounting convergence process & year-end tax processing on client’s ERP systems.

Confidential, NA

Corporate Controller

Responsibilities:

  • Reported financial results and recommendation to the weekly Corporate Planning Management Committee.
  • These included industry trends, economic indicators, input from manufacturing efficiencies and other strategic data that would assist in the business planning.
  • Provided financial analyses as needed, in particular for capital investments, pricing decisions, and contract negotiations Coordinate the provision of information to external auditors for the annual audit
  • Monitor debt levels and compliance with debt covenants
  • Compliance with local, state, and federal government reporting requirements and tax filings
  • Project manager/financial lead for numerous IT initiatives in the growth period of the company. Program Manager and lead over the J.D. Edward’s World ERP implementation. System design and implementation administrator for Infinium Financial Software. Adapted Kronos time entry for 6 locations to JD Edwards.
  • Collaborated on the development of a cost accounting system and established the methodologies to accurately capture cost information relevant for making good business decisions.
  • Supported both Infinium and JD Edwards World integrated software. Participated in multiple software selections and business process reviews.

Confidential

Senior HCM Business Analyst

Responsibilities:

  • Provided remote support for HR/Payroll modules for US and Canada
  • Worked with IT ticket management system
  • Provided both functional and technical support
  • Main areas of support Payroll module issues as well as

Confidential

Senior HCM Business Analyst

Responsibilities:

  • Designed, developed, configured and tested enhancements in the HCM suite of products.
  • Configured ESS to manage benefit enrollments, time entry, employee inquiry
  • Redesigned and rolled out numerous enhancements to better utilize the system and meet the client needs.
  • Redesigned payroll module to better meet the client’s needs.
  • Provided functional support over Benefits/HR/Payroll

Confidential

Senior HCM Business Support Analyst

Responsibilities:

  • Implementing Expense Management Module 9.2
  • Designed, developed, configured, tested and trained module to replace third party system

Confidential, Dallas, TX

Senior HCM/Financial Business Analyst

Responsibilities:

  • Review business process for month end close and make recommendations to reduce time from 15 days to approximately 5 days to close
  • Expand and implement JDE functionality in AR/GL/AP/FA and Real Estate Management
  • Troubleshooting user issues and fielded technical issues in all modules
  • Project team lead for Advance Real Estate Forecasting initiative in conjunction with EPM reporting tools

Confidential, AZ

Senior HCM Business Consultant

Responsibilities:

  • Design and configuration of process to accommodate blended overtime and lump sum overtime.
  • Design and optimization of Payroll to AP integrations for outbound payments
  • Rollout of global design for processing union contract requirements
  • Worked with developers on custom time entry application to accommodate weekly OT reporting on biweekly timecards.

Confidential

Senior Financials/ HCM Consultant

Responsibilities:

  • Support and configure requirements for Human Resource onboarding, benefit enrollment and payroll processing.
  • Set up for Puerto Rico and Canadian implementation for go live.
  • Led migration and conversion to ADP Tax Reporting and the installation of Kronos time entry.
  • Assist will year end processing and ACA reporting for 2015

Confidential, Mt. Prospect, IL

Senior Financial Lead

Responsibilities:

  • Implemented JDE E1 9.0 as a replacement to their current JD Edwards World Legacy System
  • Standardized and organized their financial structure in a single manner to automate taxation, service line reporting, and operational budget and margin analysis.
  • Corporate lead for the design and implementation of the financial modules in Enterprise One 9.1 for the corporate consolidation company.
  • Designed and configured the global chart of accounts for future roll out of 9 subsidiaries
  • Worked with developers on data conversion of seven entities from desperate legacy systems.
  • Planned, executed change adoption and user and testing

Confidential, Houston, TX

Senior Human Capital Management & Payroll Project Lead

Responsibilities:

  • Provided post go live support and troubleshooting on Enterprise One 9.0 for the functionality problems the client was experiencing in the financial, Human Resources, and Payroll modules.
  • Worked closely with the accounting team to ensure automatic accounting instructions were configured to properly cost labor, burden and taxes and integration touch points were functioning properly between payroll, accounts payables and general ledger.
  • Worked closely with internal business analyst to apply 37 ESUs for year end and quarter end tax calculations.
  • Worked on numerous issues with the custom overtime and prevailing wage troubleshooting as well as Davis Bacon, union calculations and field operations processing.

Confidential, Hamilton, NJ

Senior Finance - Project Lead

Responsibilities:

  • Large global upgrade implementation of the Enterprise One 9.1 HCM modules and payroll.
  • Support and design of project controls of onboarding payroll for three new acquisitions.
  • Set up for Puerto Rico and Canadian implementation for Jan 2014 go live.
  • Led migration and conversion to ADP Tax Reporting and the installation of Kronos time entry for a new project with an expected 2500 employees.
  • Coordinated all locations for implementation of new functionality and prepared documentation on new business processes.
  • Managed requirements definitions, issue resolution and time line dependencies for post go live support for Phase 1 go live. Implementation was for a division with approximately 4000 employee in 14 states. Kronos interface for time entry. Client has multiple unionized facilities, multiple pay cycles, and international payroll processing for numerous countries and expats. Coordinated all support for full life cycle upgrade/ implementation from World 7.3 to EnterpriseOne 9.1

Confidential, Newton, MA

Senior Finance - Human Capital Management Lead

Responsibilities:

  • Mentored 2 Confidential junior consultants in HR/Payroll, Job Cost and Project Costing
  • Large global upgrade implementation of the responsible for requirements definitions, configuration, migration integrity testing, and deployment of EnterpriseOne 9.0 products.
  • Managed client, consulting, and development teams to successfully deliver data conversions, system enhancements, customized workflow, reporting outputs, and integration requirements.
  • Created control processes for uncommon amount of exception processing within the union structure. Implemented prevailing wage and Davis Bacon functionality
  • Full life cycle upgrade/ implementation from World 7.3 to EnterpriseOne 9.0.1

Confidential, Newark, NJ

Senior Human Capital Management Financials Lead

Responsibilities:

  • Lead Financials and HCM consultant for migration project from World 7.3 to EnterpriseOne 9.0.
  • Responsible for requirements definitions, configuration, migration integrity testing, and deployment of EnterpriseOne 9.0 products
  • Adapted Kronos timekeeping interface to new E1 version
  • Collaboration with developers on report specs custom modifications and forms modifications.
  • Created and delivered for financial, procurement, work orders equipment management and HCM functionality at remote locations.

Confidential, Dallas, TX

Senior Financials Consultant

Responsibilities:

  • Lead consultant on implementation of EnterpriseOne 8.12 Financials installation for a large US and Canadian division.
  • Responsible for requirements definition, configuration, testing, and deployment of the implementation for Accounts Payables and Accounts Receivables modules; worked closely with technical consultants on conversion mapping, approximately 60 separate interface specifications and testing, to ensure interfaces were properly deployed and functioning as designed.

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