We provide IT Staff Augmentation Services!

Infrastructure Engineer Resume

3.00/5 (Submit Your Rating)

Brooklyn New, YorK

SUMMARY

Systems and Network Engineer with exceptional people skills and team - oriented work ethic, seeking the further career with an organization that will maximize my potential and skillset.

TECHNICAL SKILLS

Networking Operating System: Windows, LAN, WLAN, (CCNA 1&2) WAN, Cisco Network Security (IINS). Internetworking Solutions Enterprise Networking Design, Wired-Wireless-Optical Fiber Communications, VOIP.

Software: Microsoft Office Suite 2010/ 2013/O365, Microsoft Windows 7/8.1/10, Duo Security, Forti-Client, Commvault, Quest Core, Horizon, Citrix Virtual Apps, Mac OS X, Enterprise Imaging Software (WDS,WSUS, Symantec Ghost, Acronis), AutoCAD, Avid Editor Suite, Photoshop, Pro Tools, Nmap, BackTrack4.

Hardware: Cisco/Netgear/Dell Switches, Firewalls (Fortinet, Cisco ASA 5500, Juniper, Tipping Point), SAN Storages, HP Servers, PC/Apple, Drivecam Event Recorders.

Systems: Linux, Windows 9x/2k/XP/Server2k3, Windows Server 2008 R2/2012/2016, AWS, Citrix Xen, VMware, Proofpoint, Big Fix, Nessus, AlienVault USM, Microsoft Active Directory, Microsoft System Center 2012, Helpdesk Service Manager Ticketing System(Zoho), Polycom Video Conferencing Systems (RMX Manager), Shortel VoIP Systems, Cisco VoIP Systems with Call Manager, CUCM, CUBE, Citrix, MS SharePoint.

PROFESSIONAL EXPERIENCE

Confidential, Brooklyn, New York

Infrastructure Engineer

Responsibilities:

  • Configure, implement, monitor and support of the network, which includes routers, switches, telephony, servers, storage arrays and virtualization components
  • Plan, initiate, implement and document new infrastructure and changes
  • Serve as a subject matter expert on topics relating to routers, switches, telephony, servers, storage arrays and virtualization components; provide training when necessary
  • Define, plan and maintain standards and guidelines for optimal infrastructure efficiency, performance and disaster recovery
  • Assist with planning, research and development of new infrastructure-related technologies
  • Work closely with other IT personnel to help troubleshoot and resolve infrastructure related issues
  • Liaise with vendors and/or other stakeholders, as necessary.
  • Test/Configure AirFiber and Point to Point Circuits between locations
  • Setup and configure Cisco Meraki Switches for new data center network.
  • Fortigate firewall support for site to site vpn tunnels and policy administration.

Confidential, Astoria, New York

Systems & Network Engineer

Responsibilities:

  • Configuration and maintenance of Fortinet firewall products.
  • Remote troubleshooting firewall support for multi-vendor client sites.
  • Remote & onsite support for various clients running mixed OS environments (Windows/Linux/Mac)
  • Daily maintenance of Citrix server farm.
  • Backups and recovery for clients in multi-vendor environments.
  • Vulnerability scans analysis with remediation recommendations.
  • Threat, Bandwidth/Application analysis for clients per SLA.
  • Imaging of client systems for various studies, projects and production environments.
  • Onsite support for local clients.
  • Configuration and maintenance of Confidential & Cisco AP’s and controllers.
  • Network monitoring utilizing tools such as SolarWinds etc. for log analysis.
  • Contributes to team projects.

Confidential, Newark, New Jersey

Technical Specialist - Electronic Systems Support

Responsibilities:

  • Responsible for managing on-board Video event recorders within the 2,400 bus fleet.
  • Weekly asset reporting to senior staff on system health.
  • Troubleshooting resolution with vendor.
  • Maintenance liaison with garages within NJ Transit.
  • Troubleshooting resolution on board Smart Bus systems (CleverCAD, BusWare, Buslink Distribution Client)

Confidential, New York, NY

IT Site Manager

Responsibilities:

  • Responsible for managing procedures related to the identification, prioritization, and resolution of end user help requests, including the monitoring, tracking, and coordination of support functions using the ticketing system.
  • Contributes to problem resolution by providing support to end users both locally and remotely.
  • Identify departmental needs and make suggestions regarding technical direction.
  • Test software applications and systems.
  • Assist the Systems Team in developing different types of software, business applications, network control systems, and middleware for the organization.
  • Configured IDF Cisco switches when required with other system engineers.
  • Configuration of Shortel VoIP SIP end devices and assisted in troubleshooting resolutions.
  • Administration duties of Microsoft Active Directory.
  • Setup and termination of multiple site video conferences.
  • Create flowcharts, diagrams, and other documentation.
  • Displayed keen knowledge of server, system administration principals, and best practices.
  • Thorough knowledge of configuring, monitoring and maintaining operating systems, applications and network devices.
  • Provide weekly status updates and documentation to senior IT management team.

We'd love your feedback!