Systems Engineer/ Desktop Support Manager Resume
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Wichita, KS
SUMMARY:
- Ten Years providing IT support and Systems Administration for variety of business types.
- IT vendor contract negotiation and selection for large scale business contracts
- Microsoft and Linux Server administration
- SQL Server 2014 and Exchange 2010 administration
- Extensive Knowledge of the MS Server Eco structure
SKILLS:
System Administrator, system Engineer, network administrator, security administrator, hardware repair, software management, team player, self - motivator, US Coast Guard veteran
SOFTWARE SUITES:
- Windows Desktop OS 95-10
- Sophos UTM
- MS Sever 2003/2008/2012
- MS Exchange 2010
- VMware Esx-iESXi/ vCVcenter
- VMware Horizon View v6-7.2
- Linux Server: CentOS/Ubuntu
- ATT and Cox MPLS
- Asterisk and Free PBX VoIP
- PHP v7, PowerShell, PowerCli, Bash Scripting, XML, some others
- Stratodesk No Touch Desktop - Thin Client OS
- HP Thin Client Administration
- Cisco UCS/ IOS
- Unifi Switches/APs
- Office 365 in a Federated SSO
- SQL Server 2014
- SQL Reporting Services/ Data Analytics
- Nimble Storage
EMPLOYMENT HISTORY:
Confidential, Wichita, KS
Systems Engineer/ Desktop Support Manager
Responsibilities:
- vCV-center/Horizon View VDI implementation and administration
- 500 Desktops for approx. 3000 users
- Approx 100 Virtual Servers: MS & Linux 80/20 split roughly
- Remote Server administration over 47 sites:
- Some HVAC servers, local DC and SQL replicas
- Office 365 implementation in a Federated and SSO configuration
- Administer full AD Domain Structure
- Linux Web Server administration - CentOS and Ubuntu
- Asterisk and Free PBX server consolidation
- Central Management of 47 Sophos UTM Firewalls
- Exchange 2010 Administration, including Migrations.
Confidential, Olathe, KS
Data Center Engineer
Responsibilities:
- 24x7 Data Center Monitoring
- Design/Implementation of advanced server, networking equipment, and misc appliances
- Break/Fix/Imaging of all server and network resources.
- Coordination with sister DC in Texas for all equipment changes.
Confidential
System Administrator
Responsibilities:
- Management/Troubleshooting of the following:
- Server 2012r2 through Server 2003
- Sophos Firewalls (UTM)
- Windows Desktop Operating Systems (10,8,7,Vista,XP)
- Hosted/On Prem Exchange
- Patch Management
- Hyper-V
- Various wide- ranging application troubleshooting
- Mac OS X Troubleshooting
- Cloud Backup Solutions
Confidential
Advanced IT Instructor/Systems Administrator
Responsibilities:
- Instruction of the Following courses
- Comptia CompTIA A+
- Comptia CompTIA Network+
- Comptia CompTIA Linux +
- Comptia CompTIA Security +
- Microsoft Server 2012 R2
- Microsoft Windows
- VMWare
- Mobility/CWTS
Confidential
Web Designer & Secretary of the Board
Responsibilities:
- Genco Desktop Support
- Windows Server 2008r2
- Windows 7/Windows XP
- Active Directory
- PI Software Troubleshooting
- Citrix Support
- SCCM
- Office 365
- Lotus Notes
- Powershell
- VMWare
- Some NERC-SIP Familiarity