SUMMARY:

• Application Management, OSD Task Sequencing, driver packages, Operating System Images, boot images, WIM configuration, push to Distribution Points, creation of Gold Image for mass deployment, software application; creation/testing/packaging for mass deployment
• Global Administrator of Office 365, grant licenses, membership delegation, distribution group creation, shared inbox creation, mailbox termination
• Creation and use of PowerShell scripting
• Network switch/router troubleshooting, configuration
• Troubleshooting a myriad of issues from desktop to server to network

SYSTEMS EXPERIENCE:

MS: 2003, 2008, 2012, XP, 7, 8, 10, 2008 - 16

Linux: Ubuntu, CENT, RHEL

Apple: OSX, Mavericks, Yosemite, iOS.

VMWARE: ESXI, Workstation, Fusion

Citrix: Xen Server, Xen Desktop (P2V)

MS: Hyper V

Parallels (Similar to Fusion):

Altiris 6.5:

SCCM 2012:

NLite/Setup Studio:

Imaging tools: Acronis True Image 10/11, Ghost, SCCM, Carbon Copy Cloner (Mac)

System Administration:

AD: Global Administration

DHCP: (Creating/Deleting reservations, creating scopes)

DNS: Administration

Exchange: (Creating mailboxes, distribution groups)

WSUS: (synchronizing and pushing to respected end points)

Office 365: Global Administration

Ticketing Systems: Remedy. Siebel 7CA service desk, IBM Director, Cherwell

Networking:

VLAN: (Configuration/Deployment) HPProCurve

WIFI: (Configuration/Deployment

WAN/LAN/MAN: (Configuration/ Deployment)

Switch/Router: (Configuration/Deployment)

Encryption software: Bit Locker, McAfee Safe Boot, Utimaco safeguard easy

Storage:

RAID: (0, 1, 5, 10, 50, 60) (Configuration/Deployment)

NAS: (Configuration/Deployment)

DAS: (USB) (Configuration/Deployment)

SAN: (Configuration of LUNS) (Configuration/Deployment)

Backup software: Symantec backupexec, Backup assist, MS sync toy, Unitrends

Remote administration tools: RDP, Altiris, LYNC, Team Viewer, SCCM, IP KVM (Raritan, Dell)

FTP tools: Filezilla

Skills currently under developement: PowerShell, Python

WORK EXPERIENCE:

Confidential

System Administrator

Responsibilities:

• Enterprise Administration of Active Directory for our site (creation, modify, term user/computer objects)
• Global Admin for Exchange/O365.
• DHCP/DNS administration for our site and some remote sites
• Gold image creation of Windows 7 and 10 as well as Enterprise Administration.
• Enterprise Administration of 2008-2016 Windows server environments, mix of physical and VM.
• Enterprise Administration of VMware VSphere cluster
• Creation/modification of Powershell/Perl/python scripts

Confidential, Aurora, CO

Systems Administrator

Responsibilities:

• Global Administration of Active Directory (user object creation, modification, password reset, security memberships, name changes, Attribute Editor)
• Global Administrator of Office 365, grant licenses, membership delegation, distribution group creation, shared inbox creation, mailbox termination.
• Modification/Creation of network shares/permissions.
• Whitelist/blacklist
• Creation and use of PowerShell and Python scripting
• Monitoring Cherwell ticket queue.
• Imanami GroupID

Confidential, Westminster, CO

Systems Administrator

Responsibilities:

• Member of the team leads with the deployment of VDI for HQ as well as satellite offices (4k users)
• Created/terminated AD accounts/Permissions
• Created email accounts within Exchange 2012/)365
• Troubleshooting a myriad of issues
• Assisted with the design of the data backbone for the company to reduce latency
• Modified NTFS shares on the corporate file servers
• Built and deployed images to specific groups that held certain programs and permissions
• Rebuilt servers from ground up when needed
• Procured equipment
• SCCM: Application Management, OSD Task Sequencing, driver packages, Operating System Images, boot images, WIM configuration, push to Distribution Points, creation of Gold Image for mass deployment, software application; creation/testing/packaging for mass deployment.

Confidential, Denver, CO

Network/Systems Administrator

Responsibilities:

• Engineered/Maintained desktops for our region (about 600)
• SCCM: Application Management, OSD Task Sequencing, driver packages, Operating System Images, boot images, WIM configuration, push to Distribution Points, creation of Gold Image for mass deployment, software application; creation/testing/packaging for mass deployment.
• Engineered/deployed/Maintained virtual environment of 350 servers
• Maintain physical environment of 50 servers
• Deployment of desktops to various departments
• Built and maintained deployment images for various business groups
• Brought new and fresh ideas to the table to decrease downtime
• Worked with various business groups on their needs to collaborate a better more efficient means of daily work load. To benefit IT as well as various divisions.
• Migrated users to new hardware
• Built distribution groups within exchange for various individuals
• Engineered/deployed/maintained file/print servers
• Maintained corporate patching system (WSUS)
• Converted servers from physical to virtual
• Maintained/modified VLAN network segments when needed
• Built new users in Active Directory as well as terminated users
• Recovering corrupted PST’s
• Setting up new users on Mitel VOIP

Confidential

Desktop Engineer/Lead

Responsibilities:

• Imaging Thousands of Desktops/Laptops with a mixture of Windows XP and 7 Professional via Altiris.
• Managed a team of 6 contractors who reported directly to me. Brought in for completion of various projects for a period of 2.5 years.
• Backup and Restore end user data.
• Built AD accounts for new users.
• Built Exchange accounts for new/transferring users.
• Engineered, Deployed, Maintained VMware environment (300 end users)
• Encrypt Laptops and tablets with McAfee Safe Boot (7) Utimaco (XP)
• Migrated user to new hardware.
• Repairing PC's infected with malware.
• Configuring Mac OS on DOR network.
• Maintained 3500 end users via Altiris Console.
• Imaged hundreds of machines via SCCM (CDOT assist with their deployment)
• Use of Remedy as well as CA Service Desk to monitor and resolve tickets daily.
• Install requested/purchased software via Altiris Deployment Console.
• Deploy new pc via Altiris Deployment Console.
• Network switch/router troubleshooting, configuration.
• Install and configured printers (personal and network)
• Troubleshooting Microsoft Office 2003/2007/2010.
• Handle 5-10+ tickets on a daily basis.
• Configuring many user accounts on computers.
• Troubleshooting a myriad of issues from desktop to server to network.
• Configured Virtual desktops.
• Setup Static IP on network printers (CSTARS network)
• Setting up DHCP reservations for network printers.
• Assisted with the transition from Exchange to Gmail as the state wide email transition (uploaded PST’s) answered any questions or concerns.

Confidential, Lakewood, CO

Systems/Network Engineer

Responsibilities:

• Engineered, Deployed and maintained Citrix Xen Server (cluster of 6 hosts) experienced with Xen Center command and control client
• Strong experience VMWARE workstation 5.6, 6.0,6.5
• Setup Liebert Managed Power strips, (so I can remotely reboot a server via web interface)
• Strong experience VMWARE SERVER ESXi 4/VSphere client for command and control
• Maintained email transport server (Suse Linux)
• I have been working with virtual environments for over 7 years
• Performed conversion Physical to Virtual (P2V) SVR 2000,2003 and 2008R2
• Strong experience with engineering a fresh virtual infrastructure or converting current infrastructure to virtual environment.
• Maintained MAN between HQ and main DR site
• Configured many 2003 and 2008 web production servers.
• Configuring ISO storage repository for virtual build/deployment (NFS)
• Monitor/maintain 7 different VLAN networks.
• Perform data restoration for end users almost on a routine basis.
• Deployment of custom built servers to multiple data centers (5 total)
• On call 24/7/365.
• Procurement of new hardware (when needed)
• Recycling of old equipment.
• Maintain 200+ servers with software and hardware as needed.
• Maintained 5 Data Centers, with Cabling, Cooling, Power, VPN interconnections
• Configuration of MIP's VIP's on Juniper firewalls.
• VLAN configuration on HP Procurve and 3com switches
• Troubleshoot connectivity issues between sites.
• Created backup images of servers for deployment to other hardware.
• Maintain connectivity between several different Data Centers
• Syncing new Black Berry's to the BES
• First contact if something went down or connectivity was lost
• Maintained Left Hand Networks SAN.

Confidential, Lakewood, CO

Desktop Engineer

Responsibilities:

• Installing Windows security updates/patches for O.S. and Office
• Converted Outlook PST's for transition to Novell GroupWise
• Building computers daily
• Minimizing downtime when a machine needs to be reloaded through new imaging process
• Testing of new software for deployment for different departments
• Trouble shooting hardware and software issues on a daily basis
• Bringing new and fresh ideas to the table
• Ordering and returning parts/products (RMA) when needed
• Taking on new projects when they come up
• Trying and testing new processes (eliminated many bottlenecks)
• Help desk duties (Tier 1)
• Desktop duties (Tier 2)
• Network troubleshooting/implementation (Tier 3)
• Trouble ticket duties
• Encrypting laptop hard drives
• Assisting nearly 520 end users with a myriad of issues including the President and VP's
• Setting local security policies for end users
• Installing and Uninstalling of software applications
• Installing and Uninstalling of Hardware
• Running and terminating Cat 5e cable
• Data backups on local machines
• Responsible for day to day support of PC hardware and software
• Responsible for resolving daily tickets and prioritizing daily activities
• Provided primary technical support and understands when to escalate issues for resolution
• Install, configure and relocate computer hardware and software as required
• Take ownership of client issues and escalate issues to third parties or vendors as appropriate
• Follow documented processes to resolve common issues
• Create documentation, and update processes to resolve common issues
• Work with end users to ensure that only authorized hardware and software is used on corporate computer equipment
• Maintain documentation and inventory information
• Basic training/education for new end users
• Assist users in solving more complex business problems with various technologies