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Windows System Administrator Resume

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Chandler, AZ

SUMMARY

I am a dynamic professional with 13 years of progressive experience in System Administration, which includes multiple industry certifications from CompTIA and Microsoft, along with an IT degree specializing in technical and engineering. I am focused on performance optimization and technical improvements with an understanding of cost - effective decision making and usability. I confidently respond to a wide range of challenges with a focused and creative approach and have successfully delivered solutions and processes to support a diverse set of critical business needs, and I am known as a collaborator, contributor, strong partner and a solution focused individual who thrives on getting results while working across multiple teams

TECHNICAL SKILLS

  • Proficient using ticketing systems, Integrated Service Management Platform and BMC Remedy, Jira, Service-Now, ITIL, (JML)
  • Manage virtual and physical servers with Windows Server 2003 - 2016 and Linux/Unix operating systems
  • Manage Active Directory, Microsoft O365, and server and workstation patching with SCCM
  • MS SQL server, windows clustering, domain controller setup, and group policy
  • Active Directory
  • PowerShell

PROFESSIONAL EXPERIENCE

Confidential, Chandler, AZ

Windows System Administrator

Responsibilities:

  • Augmented PowerShell script for disk cleanup and created KB articles for junior system admins for processes.
  • Standardized job tasks and trained junior team members on industry best practices and standards
  • Rapidly resolved issues and escalated problems with knowledgeable support and quality service
  • Reduced Service-Now ticket back-log by 40% in 1 month
  • Create and configure VMs with vSphere and vRealize operations manager

Confidential, Tempe, AZ

System Administrator

Responsibilities:

  • Enhanced availability of infrastructure through enterprise-wide planning, thorough testing, efficient implementation and comprehensive support
  • Confidently led server infrastructure development, quality assurance, staging and production systems
  • Implemented, developed and tested installation and update of file servers, update servers
  • Pre-emptively made recommendations regarding information technology infrastructure overhauls
  • Successfully held multiple roles as SharePoint Administrator, System administrator, Data Center Ops, and Active Directory Build Tech

Confidential, Phoenix, AZ

Systems Analyst

Responsibilities:

  • Professionally supported the Governor’s G-suite initiative Enterprise Email Migration Project team in gathering technical requirements
  • Proactively researched & evaluated technology and provided recommendations and training materials as needed
  • Seamlessly worked with third-party vendors to ensure proper communication & quick resolution to challenges
  • Successfully validated results through testing and consulting with customers on business needs

Confidential, Chandler, AZ

Sr. Systems Administrator

Responsibilities:

  • Successfully managed Active Directory, Microsoft Exchange, and server and workstation patching with SCCM
  • Effectively manage the physical and virtual environment (VMware) of 3000 plus servers by implementing industry best-practices regarding privacy, security, and regulatory compliance, and developed and maintained documentation about current environment setup, standard operating procedures, and best practices.
  • Reliably anticipated, mitigated, identified, troubleshot, and corrected hardware and software issues on servers, and workstations and escalated incidents as necessary while also recommending, scheduling, and performing software and hardware upgrades, patches and reconfigurations.
  • Consistently managed end user accounts, permissions, access rights, and storage allocations
  • Develop required reports in response to business user and management needs.

Confidential, Chandler, AZ

Sr. Systems Administrator

Responsibilities:

  • Steadily provided Data center support for Network devices as well as server support for Virtual machines, Windows server, Linux, Unix., Automation support, Special project Collaborated with other team members on special projects and events
  • Actively worked to design and install Networking infrastructure of the new building located at Intel Corp.
  • Optimized system security and performance with proactive changes with monthly patching and Server hardening
  • Completed reports detailing network and systems performance, costs and downtime issues
  • Resolved issues and escalated problems with knowledgeable support and quality service

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