Systems Engineer Resume

SUMMARY

Dedicated technical consultant with over 10 years’ experience. Specializing in Microsoft Systems Administration in both Virtual and Physical Environments. Experienced in providing customer and end user support.

TECHNICAL SKILLS

System Center (SCCM, SCOM, DPM, and VMM)
Office 365 (Exchange, OneDrive, Skype, Teams, SharePoint)
Active Directory
Exchange 2013/2016
Windows Server 2008/2012R2/2016/2019
OS Imaging/Software Deployments with SCCM
Application Packaging with SCCM
PowerShell Scripting/Automation
Hyper - V/VMWare
WSUS
Webroot/Kaspersky/Symantec AV
Windows 7/8/10

PROFESSIONAL EXPERIENCE

Confidential

Systems Engineer

Environment: Active Directory, Office 365, PowerShell, Hyper-V, SCOM, Azure, Windows 10

Responsibilities:

Transitioned from Physical Servers to a Hyper-V Virtualized Infrastructure
Managed the Office 365 Infrastructure
Used PowerShell to Automate Tasks and to perform daily operations
Drafted Technical Documents for End-User Training
Implemented System Center Operations Manager for Datacenter and Network Monitoring
Provided Level III Support for Servers and Network Issues

Confidential

Office 365 Engineer

Environment: Active Directory, Office 365, PowerShell, VMWare, SCOM, Azure, Windows 10

Responsibilities:

Managed the Office 365 Infrastructure for 65,000 Users (Exchange, OneDrive, Teams, Skype, SharePoint)
Used PowerShell to Automate Tasks and to perform daily operations
Drafted Technical Documents for End-User Training
Implemented System Center Operations Manager for Datacenter and Network Monitoring
Implemented Patch Schedules for Windows Servers using WSUS
Integrated SAML/SSO between Azure Active Directory and External Vendors
Provided Level III Support for Office 365 Issues

Confidential

Infrastructure Administrator

Environment: Active Directory, Exchange 2010, Hyper-V, SCCM, Mobile Device Management, SCCM, Windows 7

Responsibilities:

Supported 750 users across the US with PC and Mobile Phone issues
Identified departmental needs and made suggestions regarding technical direction.
Made recommendations to improve technical practices
Drafted Technical Documents for End-User Training
Helped Improve PC Deployment processes with Microsoft System Center Configuration Manager
Improved Application Delivery by Automating Software Installations and Updates

Consultant Engagements

Confidential, Dexter, MI

Environment: Active directory, Windows Server (2008R2, 2012R2), SCCM, PowerShell, Office 365, Exchange (2007/2010/2013 ), VEEAM, Azure, SharePoint (2010/2013), Windows XP/7/8

Responsibilities:

Utilized SCCM for Image Deployment and software updates
Managed and maintained active directory environments
Used PowerShell to Automate Tasks and to perform daily operations
Drafted Technical Documents for End-User Training
Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget
Designed, Implemented, and managed Hyper-V and VMWare Servers based on client specifications
Supported and managed Microsoft Exchange 2010 and 2013 Environments
Assisted clients transition to Office 365 and Exchange Online
Assisted clients with OS and Application Migrations

Confidential

Systems Administrator

Environment: SharePoint (2007/2010), Windows (XP and 7), Active directory, CRM 2011, Lync, 2010, Hyper-V, Microsoft System Center Suite

Responsibilities:

Transitioned the infrastructure from Physical to Virtual Servers with Hyper-V
Used PowerShell to Automate Tasks and to perform daily operations
Implemented Microsoft Lync 2010
Drafted Technical Documents for End-User Training
Designed, deployed, and managed Dynamics CRM 2011 On-Premise
Migrated the company’s server infrastructure from Server 2003 to 2008R2
Assisted Confidential in obtaining Microsoft Silver Competency Status as an Independent Software Vendor, saving $25,000 a year in licensing costs
Deployed and Managed Microsoft System Center Suite
Provided Desktop Support to End-Users

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