TECHNICAL SKILLS

Security Technologies: Retina Network Security Scanner; SSH; SSL; Digital ; Anti - Virus Tools (Norton, Symantec, Ghost.)

Systems: Unix-Based Systems (Solaris,); Windows, Blackberry Enterprise Server 5,10&12, EMC Networker 8.2

Networking: LANs, WANs, VPNs, Routers, Firewalls, TCP/IP

Software: BMC Remedy 8, Blackberry Desktop Software, Boxtone, Microsoft Office, Visio, Power Point, Word, Outlook, Excel Project, SharePoint, Lync, RSA, MDM and WebEx

PROFESSIONAL EXPERIENCE

Confidential

Local Administrator Network

Responsibilities:

• Provide support for all Microsoft Exchange requests
• Support all Enterprise Mobil devices (i.e., iOS and Android Devices)
• Utilized Workspace One to securely deliver and manage Windows apps
• Configured devices with bulk provisioning programs such as the Confidential Device Enrollment Program (DEP) Knox Mobile Enrollment and Android Zero touch enrollment for AirWatch environment
• Configured MDM polices for device restrictions
• Am Administrator For all Active Directory Requests for OIG USDA environment
• Administer Enterprise Full Disk Encryption(i.e., Checkpoint Full Disk Encryption) for all OIG supported laptops
• Have all Smart Card Authentication correlate to users and laptops
• Setup Enterprise Communication Services (i.e., Skype for Business) for all users requesting it
• Am proficient with all Microsoft Windows platforms (i.e., 7,8,8.1,10) as well as all Microsoft Office products
• Experience with Hyper-V (VDI)
• Able to Map all Network printers when requested
• Experience with Dell Laptops
• Experience utilizing Bomgar
• Am required to support Anti-Virus Software (i.e., Microsoft System Center Endpoint Protection) PXEBoot, CISCO VPN
• Office 365 deployment
• Support Microsoft SharePoint end-users
• Use the LANDesk Ticketing system
• Outstanding communication skills (written and oral)
• Understanding the ITIL Framework
• Good Understanding of Network Concepts
• General System Administrator

Confidential, Washington, DC

Senior System Administrator

Responsibilities:

• Created operating procedures for Mobile Iron/Air Watch for client usage
• Configured and secured all personal and corporate mobile devices using Air Watch Mobile Device Management system
• Administered the Air Watch Mobile Device Management System that provided the agency with the ability to view and manage all devices (IOS, Android, IPad and Microsoft) from one centralized administrative console.
• Used Air Watch for roll-out and Administration of all company owned tablets and mobile devices

Confidential, Washington, D.C.

Senior System Administrator

Responsibilities:

• Ensured security of all hand-held devices including BlackBerry, IPhone, Android, iPad an IOS tablets, performed digital analysis on devices to determined possible breaches
• Worked with Venders to obtain log files to determine behavioral and statistical anomalies
• Administered Microsoft Exchange Accounts
• Considerable experience with Active Directory, Microsoft Domain Name services (DNS) and Microsoft Dynamic Host Configuration Protocol (DHCP)
• Reviewed daily Ticketing System (i.e.,LANDesk)
• Utilized Airwatch enrollment byway of Airwatch agent and backend software to set and enforce polices
• Administered EMM,MDM,MAM and the entire Airwatch suite under VMware Workspace One
• Managed mobile device management, implementation and upgrades for 4,500 users
• Duties included Helpdesk, desk side support, account administration, asset management, change and configuration management
• Experience with Citrix remote access technologies and customer support
• Administered Smart Card Authentication
• Combined SCCM with Microsoft Intune to provide a comprehensive user-centric way to deploy applications and manage users devices whether corporate or cloud base
• Administered Full Disk Encryption (i.e., Checkpoint Full Disk Encryption
• Provide Enterprise Communication Services (i.e., Skype for Business)
• Extensive experience with all Windows Platforms (i.e., 7,8,8.1,and 10), Anti-Virus Software (i.e., Microsoft System Center Endpoint Protection), Microsoft Office Products Network Printers and Microsoft SharePoint end-users support
• Experience with End User desk side support technologies and methodologies, experience with Software license and hardware maintenance tracking
• Provided support for Video Conferencing (i.e., VTC)
• Outstanding Communication Skills written and oral
• General System Administration

Confidential, Washington, D.C

Senior System Administrator

Responsibilities:

• Identified organizational risk to appropriately avoid, mitigate, transfer or accept.
• Reviewed organizational security policies, standards, baselines, procedures, and guidelines.
• Guided senior/executive customers, acting as liaison between all parties to resolve network and hardware problems and/or analyzing problems recommending solutions to enhance functionality and reliability through confidentiality, integrity, and availability.
• Understanding of ISO/IEC 27000 Series as it relates to operating and reviewing the organizations business needs
• Ensured a holistic approach was part of security and hosted best practice seminars for users which centered on e-mail usage.
• Rendered outstanding customer service skills, professional interpersonal and written communications skills, and the ability to work independently and effectively while interacting with senior/executive customers.
• Articulate Penetration Testing Methodology, External, Zero-knowledge, Internal, Targeted and Full knowledge.
• Used IEC 2700 Series in order to review the organizations business needs
• Ensured a holistic approach to maintain security
• Planned and facilitated best practice seminars for users which centered on e-mail usage.
• Informed users about penetration testing methodology and vulnerabilities their organization faced

Confidential, MD

System Administrator

Responsibilities:

• Responsible for upgrading, installing patches and configuring workstations
• Provided network feasibility using CAT5 cabling with 10/100 Ethernet cards
• Installed and upgraded all antivirus and firewall applications
• Performed maintenance and maintained IS systems,
• Responsible for Information System security

Confidential

System Administrator

Responsibilities:

• Collected and stored information to verify the identity of persons requesting access to secured networks ( using Biometric Identification System)
• Managed server administration
• Defined enrollment system upgrades, maintenance and backups
• Set up new user accounts
• Used acquisitions indicators to lock on GPS signals to triangulate positions
• Handled the operation and maintenance of VSAT(Very Small Aperture Terminal)
• An expert in Blackberry and computer forensic systems security for The US Government.
• Assisted Director of Infrastructure Operations division with enterprise security strategies safeguarding information assets and ensuring Collected compliance with security mandates pertaining to Blackberry devices
• Assisted in the launch of secure, tolerant systems for identity management for government agencies.
• Led business-critical information security initiatives for large financial institutions which involved encryption of customer data to ensure compliance with change in federal laws.
• Led comprehensive security infrastructure upgrades including Blackberry upgrades, intrusion detection, token-based authentication and remote management for the US Treasury Department.
• Protected vulnerable networks following detailed risk assessments.
• Guided cross-functional teams in the design, validation, acceptance testing and implementation of secure, networked communications across remote sites for several key clients.