SUMMARY: Diversified IT Management, software development, consulting and project management experience. Proven leadership in creating strategic vision and meeting the challenges of changing business needs. Experience in the design and development of Health Care Financial Management applications, Hospitals and Physicians Patient Billing applications, Medical Records, Radiology, Transcription, Pharmacy, Lab, Central Supply, Medicare Cost Reporting, Hospital Order Entry and Patient Care Applications.

SKILLS:

Hardware - Dell Servers, IBM Mainframes and RS6000 systems, DEC VAX systems, Tandem Nonstop Systems, various Unix based systems and Microsoft NT, Windows 2000, 2003, and 2008 R2 Servers, Microsoft/Intel based desktop systems, Windows XP, Windows Vista and Windows 7. Network Hardware (LAN/WAN) includes various switches, hubs, routers and firewalls including 3COM, Cabletron, CISCO, Sonicwall, and IBM. Telephone systems include Nortel Equipment, Inter-Tel Phone Systems and PC based Intel/Dialogic telephony boards.
Development Languages - Visual Basic (thru VS 2010), VBA, VB Script, Visual Voice, C, Visual C++, Pascal, Basic, UniBasic (Pick), MS Access, HTML, COBOL, Tandem Screen COBOL, Tandem TAL, MS SQL Server and various Assemblers.
Database - Experienced from desktop to terabyte-sized databases.
MS SQL Server - Create and Maintain tables, Indexes, Views, Stored Procedures, Data Transformation Services, Replication Services, Reporting Services, OLAP and Analysis Services, Alerts, Backup/Restore and Maintenance Plans.
Microsoft Data Engine (MSDE) - Create and Maintain tables and Indexes.
Oracle, Informix, DB2 - Create and Maintain tables, Views, Stored Procedures, etc.
UniData (Pick) - Create and Maintain tables, Indexes and Dictionaries
WEB Development - Built Intranet and Intranet applications using HTML, VBScript, Visual Basic Web Classes, ASP, ADO, MS DNA, and MS Internet Information Server (IIS).
Client/Server -MS DNA, VB 6.0, ActiveX, DAO, ADO, ODBC, RDO, Class Modules, DLL Modules, SQL Server and Package and Deployment Wizard.
Computer Telephony - Developed Patient Appointment Messages and Recall applications for physicians' offices using Dialogic telephony hardware.
Mainframe - Systems included IBM/360 Series, IBM 370Series, and IBM 3090's, DEC VAX, DEC PDP/11, and Tandem Non-Stop Systems. Operating Systems include MVS, OS/370 and VM. Databases were IMS/DBDC, DB2, CICS, VSAM and ISAM files. Data Manager Data Dictionary. IBM Programming languages include COBOL, FORTRAN, PL/1, and Assembler.

EXPERIENCE:

06/2006 to 07/2011
Confidential, York, SC
Chief Information Officer - Managed the Information Technology Function of the company.

• Honored as one of Computerworld\'s Premier 100 IT Leaders, class of 2010.
• Developed IT Strategies to support the needs of the company.
• Created a formal process to prioritize the development of new applications and application modifications while improving the alignment of IT to the needs of the business.
• Expanded the functions provided by IT in order to improve efficency and reduce labor cost of order processing and product loading.
• Upgraded IT infrastructure from outdated technologies, such as using desktop systems as servers, to current technology using Windows 2008 R2 and virtualized servers using MS Hypervisior on Dell 900 Servers. Eliminated unplanned outages and improved operating realibility.
• Directed upgrading all applications to MS Visual Studio 2010 from Visual Studio 6.0 and MS Visual Studio 2003 in order to increase programmer productivity and stay current with Microsoft technologies.
• Upgraded MS SQL Server from SQL Server 7.0 and SQL Server 2000 to SQL Server 2008 R2.
• Directed the re-engineering of applications to use Server Side Processing for SQL Queries and Stored Procedures. Optomized SQL server processing resulting in processing time for key business processes being reduced from hours to seconds.
• Mastermined and championed an automated product replentishment system for Live Goods based upon product avaiability, consumer demand and predicted sales by store to insure that proper levels of Live Goods inventory were maintained in the Home Depot and Lowes stores supplied by the company.
• Guided the design and development of WEB based mobile applications to provide real time information and transaction capability to Mobile Workers.
• Designed the Interactive Voice Response (IVR) System to provide real time delivery information on the scheduled and actual delivery of Live Goods products.
• Reduced monthly Internet access cost and improved Internet response time by replacing 1.5Mbps T1 Internet Access circuits with Confidential 10Mbps fiber optic service.

12/2004 to 05/2006
Confidential - King of Prussia, PA
Consultant - Building Claims Data Warehouse for HDM's clients for use in the analysis and auditing of Clients Health Care plans and benefit design. A typical Data Warehouse contains millions of rows of detail claim data and is audited based upon the terms of the Summary Plan Description for each of the plans.

07/2003 to 11/2004
Confidential- Philadelphia, PA
Systems Analysts / Office Manager / Administrator / Credit and Collections Manager

• Accomplished the financial turnaround of the organization consisting of three Medical Offices and four retail Optical Shops. Improved monthly collections by over 50% while reducing staffing and operating expenses.
• Improved financial performance, achieving profitability after years of continuing operating losses and declining revenues.
• Responsible for restructuring the organization to improve operating performance. Identified and implement workflow and systems improvements. Managed relationships with Vendors and Insurance Companies.
• Managed the Day to Day operations of Insurance Billing, Patient Accounting, Accounts Receivable, Credit and Collections, Accounts Payable, Information Systems, Cash Management/Banking, Purchasing and Facilities Management.
• Performed day to day accounting activities using QuickBooks. Processed Bi-weekly payroll.
• Implemented Local Area Networks in each of the Medical Offices.

09/2001 to Present
Confidential - Plymouth Meeting, PA
Consultant - Application Architect

• Responsible for analysis of business requirements, translating requirements to functional specifications, formulating the technical design of the applications and preparing detail project plans in MS project. Develop, install, implement and support Visual Basic applications throughout the United States and Canada.
• Responsible for the design, development, and testing of custom Visual Basic applications. Applications include Physicians Billing and Patient statements, Patient Appointment Reminders, Patient Medication Reminders and Optical Shop systems.
• Responsible for quality assurance testing of applications developed in Visual Basic for Windows , Windows and Windows 7. Responsible for testing installation software on the multiple versions of Windows Operating systems.

09/1990 to 09/2001
Confidential - Philadelphia, PA
Director of Data, Technology, and Operations (06/94 to 09/01)

• Directed a staff of database personnel, selected database technology, database design, security, implementation, and administration. Designed and developed applications that included Claims Processing, Claim Archival, Pensions, EFT for Pensions, EFT for Vendors, Claims Data Warehouse, Time Reporting and HR Systems.
• Managed all operations personnel to provide Data Center Operations, including all network equipment, servers, printers, data communications equipment, Remote Access Servers, all Production, Development and Test Systems, and after hours Help Desk.
• Responsible for the migration of all software from the development environment to the production environment, including regression testing (parallel testing) of software when possible and comparing the resulting data files to the production versions and reconciling any differences.
• Performed impact analysis on other programs and applications that used the files, databases, shared programs, class modules and dynamic link libraries. Reconciled differences between applications and dynamic link libraries
• Responsible for performance testing, capacity testing and disaster/recovery testing. Developed test plans and specifications for unit testing, integration testing, packaging and deployment testing, and insuring that the functions of the software meet the business requirements.
• Acted as a Quality Assurance Analyst in the testing of Visual Basic software developed by direct reports, peer groups, outside contractors and vendors.
• Performed evaluation and implementation of new hardware and software technologies. Assessed legacy systems for compliance and developed a process to access risk and facilitate remediation planning.

Director of Systems and Operations (09/90 to 06/94)
Managed all personnel responsible for installation and maintenance of; Operating Systems, Systems Programming, Computer Hardware, Telecommunications, Telephone Systems, Data Control, Software Migration/Change Control and Data Center Operations.

07/1988 to 09/1990
Confidential - Wilmington, DE
Vice President of Technology
Managed technical personnel to provide support of computer systems and networks installed at the customer locations. The company provided computer hardware and software to physician\'s offices. Responsibilities include sales, service, installation, training, engineering, system integration, and hardware and software selection.

05/1985 to 07/1988
Confidential - Valley Forge, PA
Director of Technical Services

• Responsible for the design, development, implementation, service, training and support of systems for physician practices in New Jersey, Pennsylvania, Delaware and Maryland.
• Managed the design and development of a Physicians Billing System using a relational database, SQL, and the "C" programming language.
• Improved gross profit on Service Revenues by over 50 % (26% to 40).
• Restructured the customer support function into a profit center while improving response time, quality of service, documentation, user training and installation support.
• Responsible for the selection and integration of hardware and software into the product line.

01/1983 to 05/1985
Confidential. - Exton, PA
Vice President of Product Development

• Managed the development of computer hardware and software products for the company. The company developed custom systems for Pharmaceutical and Hospital Clients. CPG also designed, developed and manufactured microprocessor based hardware and software products.
• Designed and developed a single board computer and Time Clock/Badge Reader for use in the Time and Attendance application.
• Managed a variety of Custom Programming projects for Pharmaceutical Companies and Hospital Clients.
• Developed Clinical Software for Charter Medical, Macon Georgia, which were installed in their hospitals. Applications included a Radiology Departmental System, a Hospital Communications System, and Badge Reader - security/time and attendance system.

01/1979 to 01/1983
Confidential - Philadelphia, PA
Manager, Financial Planning and Technical Support (01/81 to 01/83)
Responsibilities included the development of strategic and operational plans in the use data processing to accomplish corporate goals. Directed the Data Center Operations of the Financial Centers and Refineries.

Manager, Data Administration and Technology (01/79 to 01/81)
Managed the development, implementation, and daily operations of the Data Administration function, along with provided supervision and functional direction to the Information Systems organization. Responsibilities included the procurement, installation and maintenance of all computer equipment within the company.

01/1975 to 01/1979
Confidential - King of Prussia, PA
Manager of Distributed Data Processing

• Managed the development, installation and support of hardware and software for over 400 client Hospital and Clinic locations across the U.S.
• Provided technical marketing support to the Sales and Marketing Organization.
• Managed a staff of over 100 employees including over 70 technical professionals.
• Developed - SMS Action System, Radiology Systems, Pharmacy Systems, Lab Systems, Central Supply, Surgery Scheduling System, Nurse staffing / Scheduling System,
• Other duties included equipment selection, vendor negotiations, and budgetary responsibility.

EDUCATION:

• M.B.A., March 1981
• B.S.B.A., August 1970