CAREER SUMMARY:

• Quality Lead SDLC Legacy Modernizations
• GAP Analysis Application Maintenance and Technology Analyst Support
• Customer Service Manager Business System Analyst Solutions Architect
• Change, Risk and Service Data Analysis SOX Lead Management
• Technology lead Manage System Testing & UAT Defect Management
• Development Proposals, Planning, Status Reporting Estimating, Technical Specification
• Project Scheduling (MS Project) Executive Reporting SQL
• Highly motivated Mainframe Technology Lead/ Solutions Architect with 11 years of experience as Solutions Architect, Technology Lead, Team Lead and Business Systems Analyst roles in various business applications across Automotive, Distribution, Logistics, Service & Warranty, Marketing, Customer Relationship Management, Retail and Supply Chain domains
• Proven experience in legacy modernization and migration projects
• Worked as quality assurance analyst - defect tracking, analysis, conducted technical and process quality audits
• Proven skills in system analysis.
• Expert in developing Business Requirements Document, Business Process Design, Work Flow Diagrams and AS-IS and TO-BE diagrams.
• Cross-functional expertise, encompassing Technical Analysis and Specifications, Data Analysis, Design, Quality Assurance and Full Life Cycle Project Management.
• Worked in Water fall as well as Agile Methodologies.
• Expertise in project planning and scheduling using project management tool (MS Project)
• Good working experience on IBM Rational Clear Quest
• Extensive experience in working in onsite-offshore model
• 24*7 Application Maintenance and support for complete IT Landscape in automotive sector
• Quick at learning and applying new technologies to current assignments.
• Proficient in Mainframe technologies COBOL, JCL, DB2,DBMS IMS-DB, IMS-DC, IDMS, Changeman, Eztrieve, Endevor, File-Aid, Strobe, MQ, SAS, CICS, VSAM,ISPF,QMF, Online and Batch Expeditor, Express, SAR, Mailbox, CLIST, Endeavor, SORT, FTP, Stored Procedure, UDB, Webservices, Web sphere, EBS
• Experience of working with multiple vendors
• Have excellent analytical, problem solving, communication and interpersonal skills, with ability to interact with individuals at all levels and can work as part of the team and independently
• Expertise in Product Application evaluation, Process flow reviews and Requirements definitions and implementation.

EXPERIENCE:

Confidential

System Developer

Responsibilities:

• Understand Business problems and Architect best fitting solutions in form of enhancements or new processes
• Liaising between Client IT team, Business users and Internal IT team for enhancing existing applications providing solutions to identified issues, providing permanent solution for recurring issues
• Round the clock Technical support for jobs running in batch cycle as well as online transactions
• Requirements Understanding/Analysis and specifications to internal IT team
• Proactive Problem Management for process improvement
• SOX Audit compliance monitoring & adherence
• Knowledge transition activities, prepare documents and presentations describing the business flow and technical details of the application
• Triaging the tickets according to severity and assigning it to the team
• Enhancing existing applications to handle the newly identified business requirements
• Providing alternate solutions and creating ROM for enhancements

Environment: IBM mainframes, TSO/ISPF, COBOL, JCL, DB2, CICS, VSAM, IMS DB, IDCAMS, REXX, CLIST, IEBGENER, SORT, ICETOOL, FTP, FILE-AID/DB2, FILE-AID, SPUFI, QMF, SYNC-SORT,CHANGEMAN, XPEDITOR, SERVICENOW

Confidential

Senior System Analyst

Responsibilities:

• Conducted brain storming session and Joint Application development with business users to collect requirements.
• Responsible for walk through the Business Requirement documents with customer during the end user review, maintain versions and take the user sign-off on the documents and changes.
• Create High level and low level design documents and prototyping through creation of POCs
• Deliver high quality code deliverables and supports peers in quality checks such that design requirements are met
• Prepared test data, lead testing activities for functional, Integration and User Acceptance testing and managed integration testing with multiple vendors.
• Creation of new web services calling programs
• Support the creation of ‘Go Live’ plan and manage the assigned activities in the plan.
• Perform root cause analysis of any issues that arise post-implementation and work on solutions related to issue fixing.
• Conduct impact analysis of issues logged, prioritize and ensure that production support is provided as per the committed SLAs.
• Help the manager in prioritization of effort to resolve the most critical tickets as per the business requirements.
• Support and coach peers and juniors as and when required on specific technical competencies required to deliver on the assigned task.
• Interface with internal team spread globally to undertake onsite specific activities of the project
• Perform high and low level technical design, provide pseudo codes, and implement the prototype and conduct design reviews
• Support client interfacing activities and help create the relevant reports in a timely manner.

Environment: IBM mainframes, TSO/ISPF, COBOL, JCL, DB2, CICS, VSAM, IMS DB, IDCAMS, REXX, CLIST, IEBGENER, SORT, ICETOOL, FTP, FILE-AID/DB2, FILE-AID, SPUFI, QMF, SYNC-SORT,CHANGEMAN, XPEDITOR, INTERTEST, IBM Rational Clear Quest, Web Services, Web sphere, SCLM

Confidential

Technical Architect

Responsibilities:

• Design, implement and lead digital transformation engagements modernizing existing legacy platform (IBM Mainframe - COBOL, CICS, DB2, etc.) to a modernized (SOA, Web services and / or API-enabled) enterprise architecture
• Provide guidance on modernization opportunity and restructuring understanding the basics on how legacy applications are constructed
• Understand their current state and environment and develop assessment material for decision-making purposes using appropriate frameworks and models
• Outline the implementation approach highlighting business benefit, value creation, key risks and mitigation strategies
• Propose high value solution using in-depth understanding of typical structures of business processes and architectures
• Coordinate and manage team efforts for the delivery of the project. Relay project status, issues and challenges to DMV supervisor
• Drive implementations of service-enabled, rules-based solutions on either Mainframe or distributed platforms as well as other modernization offerings
• Drive adoption of flexible and extensible Web UI solutions using Design thinking
• Develop medium to high complexity benefit realization models utilizing the Modernization Workshop and Assessment methodology

Confidential, Irvine, California

Customer Service Manager/System Analyst

Responsibilities:

• Maintenance and support of business applications
• Understand Business problems and Architect best fitting solutions in form of enhancements or new processes
• Liaising between Client IT team, Business users and Internal IT team for enhancing existing applications providing solutions to identified issues, providing permanent solution for recurring issues
• Round the clock Technical support for jobs running in batch cycle as well as online transactions
• Requirements Understanding/Analysis and specifications to internal IT team
• Proactive Problem Management for process improvement
• SOX Audit compliance monitoring & adherence
• Knowledge transition activities, prepare documents and presentations describing the business flow and technical details of the application
• Triaging the tickets according to severity and assigning it to the team
• Enhancing existing applications to handle the newly identified business requirements
• Providing alternate solutions and creating ROM for enhancements

Confidential, Torrance, California

Technology Analyst/Lead/ System Analyst/ QA Lead

Responsibilities:

• Conducted brain storming session and Joint Application development with business users to collect requirements.
• Responsible for walk through the Business Requirement documents with customer during the end user review, maintain versions and take the user sign-off on the documents and changes.
• Create High level and low level design documents and prototyping through creation of POCs
• Deliver high quality code deliverables and supports peers in quality checks such that design requirements are met
• Prepared test data, lead testing activities for functional, Integration and User Acceptance testing and managed integration testing with multiple vendors.
• Creation of new web services calling programs
• Support the creation of ‘Go Live’ plan and manage the assigned activities in the plan.
• Perform root cause analysis of any issues that arise post-implementation and work on solutions related to issue fixing.
• Conduct impact analysis of issues logged, prioritize and ensure that production support is provided as per the committed SLAs.
• Help the manager in prioritization of effort to resolve the most critical tickets as per the business requirements.
• Support and coach peers and juniors as and when required on specific technical competencies required to deliver on the assigned task.
• Interface with internal team spread globally to undertake onsite specific activities of the project
• Perform high and low level technical design, provide pseudo codes, and implement the prototype and conduct design reviews
• Support client interfacing activities and help create the relevant reports in a timely manner.
• Maintenance and support of business applications
• Understand Business problems and Architect best fitting solutions in form of enhancements or new processes
• Liaising between Client IT team, Business users and Internal IT team for enhancing existing applications providing solutions to identified issues, providing permanent solution for recurring issues
• Round the clock Technical support for jobs running in batch cycle as well as online transactions
• Requirements Understanding/Analysis and specifications to internal IT team
• Proactive Problem Management for process improvement
• SOX Audit compliance monitoring & adherence
• Knowledge transition activities, prepare documents and presentations describing the business flow and technical details of the application
• Triaging the tickets according to severity and assigning it to the team
• Enhancing existing applications to handle the newly identified business requirements
• Providing alternate solutions and creating ROM for enhancements

Environment: IBM mainframes, TSO/ISPF, COBOL, JCL, DB2, CICS, VSAM, IMS DB, IDCAMS, REXX, CLIST, IEBGENER, SORT, ICETOOL, FTP, FILE-AID/DB2, FILE-AID, SPUFI, QMF, SYNC-SORT,CHANGEMAN, XPEDITOR, INTERTEST, IBM Rational Clear Quest.

Technology Analyst and SME, Infosys Chennai

Confidential

Responsibilities:

• Participated and documented the requirement gathering sessions and analyzed the impact of the changes.
• Analyze the requirements, design and implementation of business applications, middleware, database etc.; study the impact of software/application changes; and ensure that all system components are designed and tuned to acceptable levels of performance and resource utilization
• Participate in technical architecture and design discussions to determine the most appropriate solution model, taking into consideration high performance, availability, failover and disaster recovery
• Serve as a technical expert, resolving critical and complex application performance issues. Identify and drive optimization changes in the application design to improve customer experience for business-critical IT applications
• Partner with the Development, Application & Infrastructure Architecture and Technical Services teams to ensure that changes in technical or business systems do not adversely impact application performance
• Develop, maintain, recommend, documents and support tools and backend utilities to perform performance and capacity planning management.
• Preparing Estimation, Impact Analysis, Business-Technical Requirement, Technical Design, Test Plan Results, System Testing and Release Pack documents as result of analysis, coding, testing and implementation
• Worked cross-functionally with Marketing teams (Toyota, Lexus & Scion) and Toyota Financial Services to interpret industry trends and recommended changes to existing system functionality that reduced manual work and increased business revenue
• Led monthly Project Executive Summary meeting - involving team, IT Managers and Business to analyze current status against targets and provided executive management with a forward-looking view of the business
• Attended Change Control Board meeting for approval of Change Requests.
• Defined the Functional specifications for set ups and reports and transformed the specifications to the Technical Team.
• Perform Root Cause Analysis (RCA) for various repetitive problems and provided suggestions for speedy problem resolution.
• Maintained the regular interaction with the Client, End users, Technical team, participated in the meetings on regular basis and followed up the progress of work.
• Working with different teams to resolve all issues for the assigned sites.
• Tested the interfaces, reports, and processes to ensure that all the functionalities are working correctly.
• Worked with the users and businesspersons in designing and defining the new Reports and Customizing the existing Reports.
• Training to super users and users
• Review, identify, and recommend opportunities to optimize, consolidate, refactor, reuse, simplify and streamline the infrastructure and software asset base
• Coordinated Set up activities in UAT and Production Environment of all the modules
• Supported the Team as Subject Matter Specialist in Financial Modules and business Process

Environment: COBOL, JCL, IMS, DB2, File-Aid, Expeditor, Strobe, MQ and Change man.