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Senior Systems Engineer Resume

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Rockville, Md

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SUMMARY

Over 15 years in the IT profession. In addition, I hold industry certifications with VMware and Microsoft. My responsibilities have included but not limited to; managing IT Infrastructure operations for clients; project management and implementations; network and systems administration; conducting IT related reviews and documentations; vendor management; system infrastructure migration and integration; change management control. I am recognized as a senior level escalation resource for colleagues and clients. My work experience consistently incorporates customer service and the ability to communicate with customers and peers. Other responsibilities included managing a team of project engineers, implementing various projects for our clients as well as datacenter transitioning and virtualization/cloud migrations.

TECHNICAL SKILLS

Technology Proficiencies: Windows Server 2003+, MS Exchange 2000+, SQL 2000+, Office 365, Office Suite 2003+, IIS6/7, Windows PowerShell, Windows XP/7/8/10, HP and Dell Hardware/Servers/Storage, Cisco switches/WLC, Meraki, Sophos, VMware vSphere/vCenter, Symantec Backup Exec 9/10/2010/2012 , Symantec Endpoint Protection, McAfee ePolicy, TrendMicro AV, MS RDS, DNS, and various anti - spam filtering.

PROFESSIONAL EXPERIENCE

Confidential, Rockville, Md

Senior Systems Engineer

Responsibilities:

  • ISI Datacenter support and client Hosting
  • Manage VMware infrastructure and Veeam backups
  • Oversee and assist in various projects
  • Provide AWS and Azure support for clients
  • Manage Datacenter upgrades

Confidential, Gaithersburg, Md

Senior Systems Engineer

Responsibilities:

  • Serve as both a technical manager and senior project engineer
  • Overseeing and mentoring of Project Engineers
  • Assist with the onboarding new clients and assessments
  • Advisory to Project/Account Managers
  • Develop IT operation procedures and policies
  • Develop Project work plans and labor estimates
  • Hardware and software reviews
  • Project planning and implementations
  • Exchange 2003/2007/2010/2013/ O365
  • Network Infrastructure Upgrades - Switching and Wireless
  • Virtualization - VMware \Hyper-V Server and storage implementations
  • Desktop Imaging and Various special projects
  • Creative Problem Solving

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