SUMMARY:

Obtain a challenging technical position that will utilize my combined wealth of knowledge and hands - on experience of implementing top tier solutions across cloud, multiple data centers as well as in local server implementations while providing excellent application, hardware, business support through continual professional growth and client satisfaction.

TECHNICAL SKILLS:

OPERATING SYSTEMS: Microsoft Server 2008, Server 2012, Microsoft SQL Server 2003/2012, Windows 7, Windows 10, Apple OSX, Apple iOS, Cisco iOS, Linux, Unix, Android

APPLICATIONS: VMware ESXi, Hyper-V, Citrix, Cisco Unified Personal Communicator, Office 365, Office Suite, Adobe, Norton Ghost, Acronis True Image, Microsoft Visio, SharePoint, Microsoft Dynamics CRM, Microsoft SQL, PeerSync Replication, Firewall/VPN, Active Directory, Microsoft Exchange Server, DFS, RightFax, Lumension Patchlink, OVA/F Templates, MDM/Mobile Device Manager, Symantec Backup Exec, IIS, SharePoint, Windows Deployment Services, iManage, Tomcat Web/Application Server, Apache, Oracle

NETWORKING TECHNOLOGIES: LAN, WAN, SMTP, SNMP, NTP, VPN, IPSEC, DNS, DHCP, SSH, Telnet, RTP, ACLs, Wireless 802.11a/g/n/ac, VLAN, NAT, HTTP, HTTPS, SSL, TLS, VoIP, QoS, Ethernet, McAfee Server, Print Server, SAN, NAS, TelePresence, Cisco VCS, DMZ Firewall Policies, FatPipe, iDRAC, Wireless Access Points

HARDWARE: Cisco Nexus Switches, Cisco Catalyst Routers & Switches, NAS, SAN, iPhone, iPad, Cisco UCS/Dell PowerEdge Host servers, MFD/Network Printers, Cisco WAAS, Cisco Tandberg C20/C40, iBootBar, Quantum Tape Library, Cisco UCS, Cisco ASA, Checkpoint Firewall, Wireless Routers, HP ProLiant, Blade servers, Dell R910

PROGRAMMING/SCRIPTING LANGUAGES: Java, Python, JavaScript, Swift, Objective-C, Linux, Experienced with version control environment, like SVN or Git PowerShell, VBScript, Bash

PROFESSIONAL EXPERIENCE:

Confidential, Catonsville, MD

Systems Engineer

Responsibilities:

• Work with partners and directors in a law firm environment to identify root causes and resolve issues remotely, via VPN, as well as over Citrix with minimum downtime
• Investigate, design, and implement best in industry and innovative technologies
• Apply INFOSEC best practices and principles to network protocols, architectures, equipment, services, and standard technology
• Resolve various SQL Database related issues via queries and other methods
• Troubleshooting using thread dumps, log analysis and providing root cause analysis for production incidents
• Delegate and Train new personnel and team members per the Manatt IT standards
• Responsible for Cisco Call Manager, Unity, Presence as well as VistaPoint application
• Troubleshoot disk space issues with network storage as well as database issues related to storage
• Manage Group Policy, DNS, SCCM, AppLocker as well as Active Directory and Exchange 2010
• Technical knowledge of VMware products such as vSphere, vRealize Suite, and vCenter
• Monitor virtual computing environment, servers, virtual machines, datastores, and networks
• SME for the iManage infrastructure/environment. Troubleshoot and resolve tier 3 and 4 iManage matters
• Participate in change control meetings to discuss changes and any potential impact
• Perform ongoing system performance, system and application tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
• Identify vulnerabilities and configuration issues
• Provide system management support for middleware environments
• Provide technical support for software and hardware to end-users
• Monitor infrastructure capacity. Provide capacity analysis and recommended J2EE, and OS tuning upgrades.
• Knowledge of FISMA/NIST/ISO 27002 standards end-users

Confidential, Arlington, VA

Systems Engineer

Responsibilities:

• Contributed to production system development from requirements to release, including detailed design, analysis, testing, and optimization
• Led multisite-wide deployment of Checkpoint firewalls
• Led multisite-wide deployment of Netgear Wi-Fi Access Points
• Oversaw all server backups, tape deliveries to the vendor, and monthly testing of restore procedures
• Routinely tested disaster recovery with data backed up to Presilient Cloud (BaaS)
• Automated printer mapping and transitioned drive mapping using Group Policy from login scripts to Group Policy
• Updated and configured iDRAC on all hosts
• Performed Hyper-V Live and Cold Migrations as needed
• Experienced in Physical to Virtual migration
• Racking, configuring, and troubleshooting FatPipe WAN/Internet Load Balancing, a Unix technology
• Applied SSL Certificates on Web Servers, CheckPoint firewalls, and various client applications
• Led multisite physical to virtual File Server migrations to streamline file access
• SQL Databases Administration: Install, Backup and Restore of SQL Database, purged SQL Log File as needed using script
• Participated in monthly upgrades and patching of all networked equipment

Confidential, Potomac, MD

Systems Engineer

Responsibilities:

• Established and maintained solutions, services, and client-facing capabilities by designing, implementing, and maintaining systems, firewall, and network configurations
• Installed and configured VMWare ESXi on new Cisco UCS Hosts and adding/removing host in a clustered environment
• Configured storage, disk management, logical volume management and logical partitioning
• Monitored Host and Guest performance - performed vMotion as needed
• Performed firmware updates/patching on Cisco UCS hosts via iLO
• Troubleshot Group Policy issues regarding the SYSVOL folder
• Experienced with VMWare Clustering/Clustered environment
• Upgraded ESXi Hosts using VMware Update Manager (VUM) and various CLI commands
• Configured EMC VNX LUNs and installed Windows and Linux OS per vendor specification
• Provisioned LUN's on the storage arrays and added them as data stores on several ESXi hosts
• Troubleshot Unix and Linux based applications and devices as needed
• Upgraded EMC VNX firmware and software as well as troubleshot SAN related issues
• Maintained the integrity of the network by upgrading hardware and software Cisco Hosts, Routers, Switch, various network equipment software/hardware updates
• Administered SharePoint 2013 environment
• Created security group in AD for integration in SharePoint sites
• Recreated Windows User profile as needed
• Created documents for Incident Management, Knowledge Base, and to be accessed by users
• Oversaw all server backups and perform monthly restore for testing
• Troubleshoot Exchange 2010 server and Connector issues including Outlook 2013 add-on issues
• Performed Disaster Recovery on Call Manager, Unity, and Presence server environments and updated from version 8.5 to Version 10 as well as configured High Availability and Backups
• Maintained the Active Directory environment including DNS, DHCP, Group Policy Management (GPO) and Active Directory integration with third-party software
• Worked with financial advisors from selection, implementation, testing/training and deployment of software in order to improve workflow and address business and regulatory needs
• Configured Cisco WAAS device as applicable per company/application protocols
• Traveled to remote sites and to Data Center to troubleshoot and/or replace critical infrastructure devices
• Configured Network File Sharing for Apple OSX devices in a Windows environment