Sys Admin/Network IT Support Specialist Resume Gaithersburg MD - Hire IT People

SUMMARY

Results and tasks oriented IT professional with expertise and knowledge in managing complex, multi - site networks; administrating and troubleshooting systems. Reduce outage and downtime to crucial IT infrastructure, hardware, and primary systems. Delivers excellent independently produced results and demonstrate effective collaboration with project teams and key stakeholders. Facilitates user training initiatives and conduct troubleshooting to resolve technical issues and provide extensive customer support. Leverage time management and organizational skills to adapt to evolving priorities within dynamic environments.

TECHNICAL SKILLS

Operating Systems and Software: Windows 2000/7, Windows Server 2008/2012, Linux, WSUS, Citrix, Hyper-V, VMWare, Virtual PC, Linux UrBackup, Backup, Acronis True Image, Office 365, SharePoint, Client/Server and Standalone A/V Technologies, Hard Drive Imaging and Cloning, Partition Tools, Cisco IP Communicator

Networking: LAN, WAN, Network Vulnerability Scanning, Penetration Testing, Physical and Logical Network Segmentation, Network Monitoring and Analysis, Encrypted Tunneling, Remote VPN, IP Camera Surveillance, Cisco Unified Manager and Unified CCX Administration, Virtualization

Hardware: Firewalls, Routers (Cisco and SonicWall), Switches, Access Points, Server Hardware, PC/Laptop Hardware, Access Control Systems, Fiber Cables, Server Racks, UPS, Wireless Extenders, PoE Devices, Injectors, Fax Machines, VoIP, IP Cameras, Printers, Docking Stations, Mobile Devices

PROFESSIONAL EXPERIENCE

Sys Admin/Network IT Support Specialist

Confidential, Gaithersburg, MD

Responsibilities:

Administered AD, VoIP account, servers and other business critical information system that houses accounting, CRM, inventory and purchasing data.
Managed patch integrations via WSUS; configured system firewalls, switches, routers, and VPN tunnels, developed security rules; launched and managed CCTV system and MDM program.
Conducted troubleshooting and vulnerability detection to resolve system issues and reduce security risks.
Collaborated with IT vendors and third party support to ensure connectivity and functionality of key systems and off site data center
Delivered technical support to five interconnected low-fault-tolerance warehouses, two HQ offices with 250+ employees as well a company sales force of 40 sale reps and remote regional managers.
Designed and implemented technical requirements for three new remote locations.
Managed and performance remote system relocation
Deployed new servers and technologies to support surveillance, manage mobile devices, and monitor remote users.
Reduced overall network surface attack by designing and implementing vulnerability management processes, email filtering rules and inspections, and bi-weekly user training bulletins.
Collaborated with executive management to develop security policies based on business needs.
Partnered in creation of high-availability strategy and disaster-recovery plan.
Interfacing with leadership to develop strategy for PCI compliance.

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Sys Admin/network It Support Specialist Resume

Gaithersburg, MD

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