COMPUTER SKILLS:

Skills: Palo Alto Next - Generation Firewall Network Appliance, Check Point Firewall Appliance, Riverbed Performance Appliance. Citrix NetScaler Gateway Appliance, Cisco ASA Firewalls applianceCisco Nexus Routers, Brocades Core Routers and Switches, Juniper Routers and Switches CISCO Routers, Juniper Routers, Cisco VPN routers, IDS equipment, Netscreens, Cisco PIX Firewalls, Sidewider

Microsoft Certified Professional: Windows 2000 Professional and Windows 2000 Server

Operating Systems: Windows 95, 98, ME, NT 4.0, Windows 2000 Professional, Windows 2000 Server, and XP operating systems AT&T Unix, VAX/VMS DCL, Unisys ECL, Honeywell JCL, Xerox operation systems

Applications: Terminal Access Control Access Control Systems (TACACS), Cisco Works, Microsoft Office Professional Suite (Word, Excel, Access and PowerPoint), Image cast Ghost applications, Remedy work order tracking software, System Management Server (SMS) 2.0

PC hardware: All desktop and laptop associated hardware, Printer and scanner troubleshooting/configuration, Palm devices, Zip drives, PCMCIA adapters

Mainframe Operator: HP Servers, Gateway Servers, Unisys Servers, Honeywell DPS-8/70, UNISYS 2200/20, UNISYS 2200/400, Xerox 9700, Prime 550, VAX/VMS, HP Scan Jet

Network Topologies: Cisco VPN, Cisco Routers, Border Guards, Juniper Routers, Synoptic hubs, Ethernet, TCP/IP configuration and troubleshooting

Network administration: user account administration, Exchange server administration HP Open View, Enterprise Administrator

Languages: 4GL, C++, UNIX. JCL, DCL, ECL, AT&T UNIX, COBOL, INFORMIX

PROFESSIONAL EXPERIENCE:

Network Engineer

Confidential, Falls Church, VA

Responsibilities:

• Lead Network Engineer for maintaining daily operation of Legacy AT&T Firewalls: Checkpoints, Palo Alto Fire, Cisco ASA appliances and Cisco Routers/Switches for vital business applications
• Deployed/maintained Palo Alto firewall appliances for CSC/SRA migration to Confidential corporation
• Maintain daily Palo Alto Firewall policy changes to Confidential network infrastructure
• Manage information and communication infrastructure to ensure its performing optimally on Riverbed Steelhead Optimizer Appliance
• Perform daily operation of Brocade MLXe-4, VDX 8770-4, VDX6740 with the implementation and operations of routing protocols
• Manage daily operation of Aruba Airwave WIFI appliance and Clearpass WIFI software
• Responding to inquiries from staff, administrators, service providers and outside vendors etc. to provide technical assistance and support for all the infrastructure
• Coordinate/manage Cisco VPN connection via remote sites thru Security Authenticator: Cisco Anyconnect Secure Mobility Connection
• Design, implement and troubleshoot configure complex switching environments
• Design, Implement and troubleshoot complex wireless networking that supports secure access and the ability to support voice applications
• Troubleshoot LAN and WAN infrastructure including DMVPN and major routing protocols: BGP and OSPF
• Manage assigned projects and program components to deliver services in accordance with established objectives
• Maintaining multi-site network operations and software applications
• Supervising the administration of systems and servers related to network to ensure availability of services
• Troubleshooting malfunctions of network and software applications to resolve operational issues and restore services
• Implement and manage monitoring tools (PRTG, Solar Winds, BlueCat)

Senior Network Engineer

Confidential, Ashburn, VA

Responsibilities:

• Create engineering design documents for BAN/LAN/WAN
• Designed, deployed and maintain Cisco VPN equipment
• Design deployed and maintain Border Guard network System
• Maintained HP Openview systems for equipment status update (polling)
• Designed, deployed ATM switches and circuits
• Designed, deployed Cisco equipment that deployed MPLS protocol
• Worked with CiscoWorks to generate configuration that needed to be deployed to different Cisco Device.
• Worked with Cisco Pix Security software, as well with sidewinder security software
• Evaluates and analyzes the network operations center to ensure successful operation of network.
• Design, develop and maintain configuration standards for network equipment.
• Develop templates and documentation to improve operational procedures and configuration standards for network equipment.
• Work with the development organizations to test and recommend effective solutions for global network.
• Implement and maintain management systems to support fault detection, correlation, performance metrics, and reporting to support service level agreements.
• Extensive experience designing, implementing, and troubleshooting VLANs using CISCO equipment, to include intimate knowledge of Spanning Tree Protocol (STP), VLAN Trunking Protocol (VTP), inter- VLAN routing, and trunking with ISL and 802.1q.
• Network design, operational support, hands-on implementing and configuration of network devices such as servers, routers, hubs, switches, NICs, associated software tools, desktop computers, and cabling in a large LAN/MAN/WAN environment. As well as knowledge of TCP/IP protocols.
• Serve as an escalation point for network issues, including backbone routing, customer router configuration, and Internet related services.

Network Engineer

Confidential, Bloomington, MN

Responsibilities:

• Create engineering design documents for BAN/LAN/WAN.
• Evaluates and analyzes the network operations center to ensure successful operation of network.
• Design, develop and maintain configuration standards for network equipment.
• Develop templates and documentation to improve operational procedures and configuration standards for network equipment.
• Work with the development organizations to test and recommend effective solutions for global network.
• Implement and maintain management systems to support fault detection, correlation, performance metrics, and reporting to support service level agreements.
• Extensive experience designing, implementing, and troubleshooting VLANs using CISCO equipment, to include intimate knowledge of Spanning Tree Protocol (STP), VLAN Trunking Protocol (VTP), inter- VLAN routing, and trunking with ISL and 802.1q.
• Network design, operational support, hands-on implementing and configuration of network devices such as servers, routers, hubs, switches, NICs, associated software tools, desktop computers, and cabling in a large LAN/MAN/WAN environment. As well as knowledge of TCP/IP protocols.
• Serve as an escalation point for network issues, including backbone routing, customer router configuration, and Internet related services.
• Led creation of help desk, Command and Control (C2), and associated processes when Air Force computer operations were separated from other military branches within the Pentagon
• Eliminated support delays by creating procedures and a technical log to notify key managers of job status with VIP trouble calls, ensures information flows in all directions
• Wrote reference manual consolidating 16 categories of information to provide consistent, streamlined support provided by Command and Control (C2) operations
• Kept senior management fully informed of all major issues by performing briefings, written weekly and monthly status reports
• System administrator for Windows NT, NT Manager, REMEDY, PATROLS, CISCOSECURE ACS
• Maintain customers account on Windows NT servers
• Maintain NT Manager administrator function, coordinate with System Administrators to identify the servers that are operable and inoperable
• Manage Remedy tickets for customers, create macros for special request
• Maintain Cisco Secure ACS to verify customer status when trying to RAS in.
• Configure/troubleshoot laptops and personal computer trying to RAS in

Communications/Lan System Adminstrator

Confidential, Pentagon, VA

Responsibilities:

• Installed and configured PC systems using TCP/IP and DHCP.
• Team lead on installation and configuration of Dell laptops.
• Support 5000 Pentagon clients using NT workstation, Office 97, MS Outlook 98.
• Created Ghost image for new standard deskop.
• Support and configure clients MS Outlook 98 mail.
• Maintained user accounts on Windows NT servers.
• Install and configure Palm Pilot.
• Support all MS Office 97/2000 applications, install ghost 5 image, upgrade and troubleshooting PC, Laptops, policy packages and troubleshooting RAS connection issues.
• Defense Management System (DMS) Administrator responsibilities include monitoring, troubleshooting, scheduling and analyzing operation of data transmission over secure/non-secure data lines.

Novell System Administrator/Technical Support

Confidential

Responsibilities:

• Design and implemented Local Area Network (LAN) to Worldwide Area Network (WAN).
• Project manager for establishing satellite communication to Defense Information Satellite Agency (DISA) in Bitburg, Germany.
• Organized with DISA and Air Force Space Command (AFSC) at Pirinclik to have access to their communication satellite.
• Coordinated with DISA to establish personal identification for the servers and configured Cisco routers on the LAN.
• Primary LAN Administrator for the 722 Communication Group configured and installed over 300 PC’s to the LAN.
• Trained incoming LAN Administrators.
• Configured a HP Network Server for the base supply system, at Piriniclik AS, to access the Air Force main supply system at Gunter AFB, Alabama.
• Monitored and administrated all daily, and weekly backups for the 722 Communication Group servers.

Computer Technical Support Engineer

Confidential

Responsibilities:

• Assigned to the Malcolm Grove Medial Center on Andrews AFB, monitoring, scheduling, troubleshooting, analyzing operation and usage of several AT&T computer system, VAX 11 CHCS computer system, and Hewlett Packard Openview Systems.
• Analyze system and program malfunction to determine cause, define and isolate specific problems and initiate corrective action.
• Monitor network traffic on nine AT&T UNIX servers, tracked and troubleshoot server errors.
• Coordinated installation of new PC, printers, and scanners added to the network.
• Upgrade disk drives, memory, network cards, installing new networking PC configuring and reconfiguring network cables to other desired location thorough the building.
• Assisted in migration of Microsoft 95 with the CHCS operation on the Hewlett Packard Openview system.