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System Administrator Resume

SUMMARY:

Information Technology Specialist with extensive experience in the IT field adapting to an ever - changing environment and maintain an efficient network environment. My personal motto is ‘Find a Way’. I use creative problem solving to impact company performance, maintain profitability through knowledge, research and ingenuity. I also have several years of supervisor experience.

TECHNICAL SKILLS:

  • Active Directory
  • Windows Server
  • Linux Server
  • Windows XP 10
  • Hyper V
  • Citrix
  • VMware
  • Cloud Server Platforms
  • SQL Server
  • Exchange Server
  • Microsoft CRM
  • Microsoft Dynamics
  • Microsoft SharePoint
  • Group Policy
  • Disaster Recovery
  • Network Security
  • Services
  • Remote Desktop Service
  • WSUS
  • SCCM
  • IIS
  • Distributed File System
  • Multiple Backup Solutions
  • Microsoft Office Suite
  • Office 365
  • G: Suite
  • Microsoft Azure
  • Network Design
  • Migrations
  • Failover Internet
  • Failover Cluster
  • VPN
  • RADIUS
  • VOIP
  • SD: WAN
  • Mobile Device Management
  • Project Management
  • MFA Management
  • Multiple Ticket Systems
  • Dell
  • HP
  • Apple

EXPERIENCE:

Confidential

System Administrator

Responsibilities:

  • Continue to provide IT services for Confidential under a non-binding contract.
  • This is one of the two companies I had been responsible for in my most recent prior employer.
  • After Event Solutions outsourced their IT the CEO of Confidential asked that I continue as System Administrator for his three-site company.
  • Provided help desk services for employees of all three sites plus administration staff.
  • Migrated Confidential email from internal server to a G-Suite hosted system.
  • Configured and maintained the Vonage VOIP phone system.
  • Upgraded 2012R2 virtual server to 2019 Server.
  • Provide computer and infrastructure maintenance for Confidential .

Confidential

Network Administrator

Responsibilities:

  • Responsible for the secure operation of systems and network infrastructure of a multisite nationwide company.
  • Provided desktop support, network maintenance and system maintenance while developing new network systems.
  • Oversaw all network equipment, servers, desktops, laptops, in-house and web-based solutions.
  • Supported other peripheral items such as phones and security camera systems. When the Vice President of Information Technology position was eliminated, those responsibilities were added to my own and I was given the title of Director of IT Infrastructure.
  • Another automotive related company, Confidential, was purchased during this period which required me to design, integrate and support the new but separate company network and manage new systems.
  • The expansion of the system infrastructure required me to oversee the configuration and installation of new network equipment in remote locations.
  • Simultaneously performed the duties of System Administrator, Network Administrator and Director of IT.
  • Used my versatility to drive the evolution of the IT environment while the demands on the IT department were increasing, and IT staff was reduced.
  • Migrated from an in-house 2010 Exchange Server to the cloud-based Office 365 system.
  • Upgraded from PSTN phone system to a companywide VOIP system.
  • Configured and incorporated a new mobile device management system.
  • Upgraded to a new IPSEC VPN system to better meet the user’s needs.
  • Maintained in-house and web-based systems serving company, client and partner personnel.
  • Upgraded existing wireless system to a more secure system using RADIUS authentication. This permitted company computers to securely connect without a passphrase and segmented guest wireless to a separate VLAN.
  • Established new network audit and security policies.
  • Developed a disaster recovery plan with minimal resources. This plan contained key components such as redundant backups, isolated air-gap backups, disaster recovery scenarios and rebuild kits. Each rebuild kit contained all software and information necessary to rebuild each server.
  • Wrote company network documentation to increase efficiency and detailed enough to rebuild the domain with only this documentation if needed.
  • Oversaw and coordinated third-party vendors and contractors.

Confidential

Network Administrator

Responsibilities:

  • Provided all network services and IT support for a Southfield based insurance marketing firm.
  • Responsibilities included maintaining, planning and upgrading of company network environment encompassing main office and satellite offices.
  • Maintained all network equipment including firewalls, switches and routers.
  • Migrated existing Exchange 2003 Server to Exchange 2010.
  • Maintained the Mitel-SunTel VOIP phone system.
  • Maintained Microsoft CRM and SCCM systems
  • Configured and maintained Unified Messaging Service.
  • Provided Helpdesk services for inhouse and remote location.

Confidential

Owner

Responsibilities:

  • Provided Network Administrator services as a sub-contractor for two IT firms.
  • Examples of services provided: corrected network security concerns for a financial consulting firm, performed a domain migration project for an industrial firm and routine domain maintenance.
  • I also provided IT services under contract for Confidential in a laptop deployment project for Confidential.
  • Configured and installed a new SAN device for an IT services provider which I was contracted.
  • Maintained VCenter Server for a newly re-opened auto-based factory.
  • Maintain Citrix Virtual Desktop environment for a medium sized healthcare organization.

Confidential

Senior Technology Services Specialist

Responsibilities:

  • Provided network services for Metro Detroit Area small to medium sized businesses.
  • Serviced multifunction devices, printers, scanners, wide-format printers and their related software.
  • Rebuilt domain hosted on a failed domain controller from information obtained from an outdated backup and information remaining on workstations.
  • Used IT skills to troubleshoot and solve problems with various network configurations, network equipment and applications.
  • Maintained and created networks for small to medium sized companies.
  • Researched and configured customers’ specialized software when needed.

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