Lead Technician Resume
SUMMARY:
Inspiring Computer Engineer with experience in software development and network. The NPower Tech Fundamentals Program has afforded me the opportunity to develop my technical skills and gain real - world work experience through internships at Citigroup. Wishing to learn more, I re-joined NPower and completed the Symantec Cyber Career Program and developed skills in cybersecurity building a script in web application using Flask, while interning at Confidential . I am passionate about cybersecurity and very interested in network security, cloud computer and scripting.
WORKING KNOWLEDGE OF THE FOLLOWING:
- Mac/Windows Network Infrastructure Installation/Configuration
- AWS Cloud Vulnerability Databases VMware/ VirtualBox
- Network Protocols HTML/CSS/JavaScript Python
- Kali/Red Hat Linux/Fedora Active Directory Splunk
PROFESSIONAL EXPERIENCE:
Confidential
Lead Technician
Responsibilities:
- Trained, and coordinate support project technicians for the windows migration.
- Configure and install PC’s, laptops, and peripheral as a part of the migration program.
- Preformed upgrades, install software, Windows activation, McAfee updates, Lenovo updates, and Office 365 updates.
Confidential
Security Engineer Intern
Responsibilities:
- Developed architectures, designed templates, and automation of the network infrastructure of the Data Center
- Wrote scripts to automate processes, increasing productivity
- Help and support application developers fix issues and vulnerabilities, reducing risk
Confidential
Field Technician
Responsibilities:
- Installed LAN operating systems and configured Acer, Lenovo, and Mac desktops, laptops, notebooks, and Acer chrome books.
- Troubleshoot network connectivity issues, preboot failures, via Ethernet and wireless.
- Implementing, installing, and configuring various peripheral devices i.e., Lexmark, HP, printers, scanners, and biometric devices.
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