Voip Engineer Resume
Omaha, NebraskA
SUMMARY:
Make a significant contribution to a growth oriented high - tech corporation utilizing my skills in the area of Electronics and Telecommunications Technology.
JOB RELATED SKILLS:
Knowledgeable and proficient with Cisco Unified Communications Manager, Cisco Unity Connection, Cisco IOS Routers\Switches, Cisco Voice Gateways, Sectera Viper phones, L3 STEs, analog frames and Ethernet cabling, Nortel MSL-100 telephone switch, ISDN tester, phone line test set, impact tool, tone generator, inductive amplifier, fiber-optic tester, crimper and Fluke Link Runner Duo Networks.
EXPERIENCE:
VoIP Engineer
Confidential, Omaha, Nebraska
Responsibilities:
- Responsible for developing Unified Communications designs that enable C2 mission execution for over 4000 end devices.
- Engineered solutions in support of the implementation and upgrade of enterprise-wide, large-scale, redundant Unified Communications systems.
- Facilitated the Government’s Unified Communications Team with designing, configuring, troubleshooting, documenting, testing, integrating (e.g. instant messaging, presence information, telephony, and data sharing with non-real-time communication services) and performed functional analysis of Unified Communications systems.
- Responsible for configuring and troubleshooting voice and video protocols (i.e. H.232, SIP, MGCP, Q.921, Q.931, H.320, RTP) and interfaces (i.e. PRI, FXO, FXS)
Network Planning Analyst
Confidential, Miami, Florida
Responsibilities:
- Planned and evaluated complex existing network systems in support of South and Central America teams providing recommendations for resources required to maintain and expand their network service levels.
- Performed operation and maintenance of the INTERNET network.
- Responsible for testing, upgrading, and installing operating systems software and Modeling and Simulation software, including upgrading Cisco network routers and switches to support the unit exercises, experiments and tests, for both local and deployed operations.
- Provided technical assistance in network planning, engineering and architecture for the Management and Strategic Analysis Division.
- Developed technical standards and interface applications in support of the joint exercises.
- Lead liaison with commercial vendors to identify and purchase hardware and software solutions.
VoIP Network Administrator
Confidential, Miami, Florida
Responsibilities:
- Perform duties to ensure the integration, use, operation and maintenance of Internet Protocol, analog and digital voice technologies for Confidential .
- Certified to administer and conduct preventive and corrective maintenance, and upgrades to Cisco Voice-over-IP (VoIP) platform servers, Cisco Unified Communication Manager (CUCM), Cisco Unity Connection (CUC), Cisco Emergency Responder (CER).
- Assisted in multiple VoIP Systems installations and upgrades; including the migration of Cisco Unified Communication Manager version 7 running on an MCS server to version 8.6.1 operating on VMWare ESXi 5 on a Unified Computing Systems (UCS) platform.
- Programmed and deployed 1,000+ Sectera Viper secure phones throughout the command. Responsible for installing and maintaining Cisco IP Phones, Secured Analog/VoIP phones, Secure Telephone Equipment (STE), and Plain Old Telephone Services (POTS) lines.
Voice Network Systems Technician
Confidential, Eglin AFB, Florida
Responsibilities:
- Performed preventive and corrective maintenance on Nortel MSL-100 digital telephone switching systems.
- Installed and programmed service order additions, moves and changes on the Nortel MSL-100, the Meridian Mail voice mail system and multiple key systems to include Millennium, and Mark II.
- Installed and repaired telecommunications equipment, terminal blocks, telephone station and feeder cabling at residential and commercial premises.
- Responsible for maintenance of over 30,000 telecommunications circuits to include ISDN (Integrated Services Digital Network), and single/multi-line telephones.
- Performed diagnostic and line test to ensure correct functioning.
- Serviced multiple voice channel banks to include Telco, Alcatel and EL-300 telephone systems.
- Maintained telecommunication records, forms and databases. Processed customer trouble tickets and work orders.
- Installed and maintained DC power plant systems to include battery backup, rectifiers and inverters.
- Responsible for troubleshooting, testing and installing fiber- optic cabling, patch cords and distribution systems.
Field Service Instrumentation Technician
Confidential, Rio Piedras, Puerto Rico
Responsibilities:
- Responsible for installation, configuration and troubleshooting of analog and digital instruments.
- Tested electronic units by using standard equipment and analyzed results of performance and determined adjustment requirements.
- Performed preventive maintenance and calibration for temperature, humidity, pressure, pH, flow, valves and frequency transmitter of analog and digital equipment’s.