Aix /unix Technical Support Consultant Resume
SUMMARY:
Seeking a career in Production Ops Support/Operation Monitoring Support/Call Center Support/Infrastructure Admin.
DEVELOPMENT:
Custom DiskSuite for SPARC Array, Solaris Network Administration, Solaris 2.x System Administration, Solaris System Fault Analysis, Workshop, Solaris 2.x Server Administration. Solaris JumpStart, Customized NT Server, Spectrum/Maestrovision Administration, Managing ORACLE9 on Solarix 2.x, Gemstone Systems Management, Veritas FirstWatch 2.2.3 for System Administrators, Sun Ultra Enterprise 10k Administration (Starfire), Veritas Cluster Server, Veritas Volume Manager, AIX 5.3 Pseries and P5 System Adm, LVM, MS Outlook 98, Check Point 2000 FireWall - 1 4.1(VPN-1)
SKILLS:
Language: C/C++, SHELL SCRIPTS, SMALLTALK, JCL, DCL, COBOL, ASSEMBLER and SAS.
Software: TCP/IP, LVM, VMware,FTP, Veritas VCS, Veritas Vx/VM, ETHERNET, FDDI, VTAM.
Communications: X-WINDOWS, NFS, NIS/NIS+, DNS, OPENWINDOWS, OMEGAMON.
Operating Systems: UNIX, SOLARIS 9, AIX 5.3/6.X, VMware,WINDOWS 2000/XP, MVS/XA/ESA, Linux,VAX/VMS, VM/CMS.
Hardware: SUN ULTRA ENTERPRISE (10K,3000,450), AIX PSeries/SAN,NAS, EMC DMX, CRAY XMP, VAX(8800,8650), DECNET/SNA GATEWAY,LAN-BRIDGE, Confidential (43XX,308X,3090)and PC.
Knowledge of: SAP R/3, ORACLE, Remedy AR, Netbackup, Legato Networker,JAVA, BMC Patrol, Visual Basic, MS Excel, IMS, DB2, Tcl/Tk, and LOTUS Notes.
EXPERIENCE:
Confidential
AIX /Unix Technical Support Consultant
Responsibilities:
- Provide Kernel technical support on the System pSeries/AIX/SAN Environment: strong AIX Knowledge; AIX LVM, Booting, VIO Knowledge
- Troubleshooting and Analytical skills; Verbal and written communication; Teaming;SAN and pSeries/Legacy hardware; HACMP;HMC/ LPARS;System Performance;RAID ARRAY;Installation;TCP/Netcom;L1dump.Involved with Logical Volume Manager, Virtual I/O,and booting issues. AIX troubleshooting and analytical skills.
Confidential
Unix Administrator Consultant
Responsibilities:
- Provided short term contract to support transition checklist of preproduction server to production servers in Solaris, Veritas VCS, NAS file servers, MQSeries and EMC DMX 2000 environment.
- Involved with verifying had,Hashadow processes and reconciling major/minor numbers with haremajor. Involved with verifying LLT,GAB and cluster operations.
- Involved with using Vxdisk,vxprint,vxdiskadm,vxassist,vxdg,vxplex,vxrecover.,vxvol,vxedit, vxmake. Involved with using hastatus,hastart,hasys,hastop,hagrp.
Confidential
Unix Administrator/Data Center support
Responsibilities:
- Supported the Sun Solaris in the ATM, network switch, building load, installing environment.
- Worked with developers to build/test load (versions) for fixing/enhancing software.
- Monitored systems and networks performance. Installed patches on systems.
- Monitored and resolved WebSphere MQ Series,Weblogic and other application servers.
- Provided debug process when Veritas VCS cluster not up such as checking on cluster, restarting if no faults, checking licenses, clearing faults and checking logs.
- Restarted Veritas VCS services, switched processed during DB maintenance.
- Involved with Veritas VCS setup scripting and testing failover.Installed Veritas VCS and VxVM.
- Involved with monitoring and controlling UNIX/Solaris and NT/ W2k servers on O/S and utilizing system utilities.
- Performed tape management (labeling, storing, changing tapes and offsite preparation).
- Involved with updating Operations turnover log and maintaining incident report for shift turnover.
- Involved with team meeting with support groups to avoid system outages.
- Monitored production application and servers using tools such as BMC’s Patrol, BigBrother, Spectrum and other custom tools. Used Remedy trouble ticketing system.
- Created Symmetrix Disk Group with symdg - t, Added devices to disk group with symld - g, associated BCV devices to disk group symbcv - g, Used symmir - g querry to monitor progress.
- Used Power Path for multiple path capabilities, path failover, load balancing and logical volume management.
- Followed Standard Operating Procedures. Updated support and process documentation.
- Participated in the team meeting for problem resolution.
- Performed system backups, installed/configured Operating Systems/thirty party vendor software.
- Performed back up Netbackup image database, back up files to the Netbackup server, administer the clients within Netbackup classes, synchronize authentication files on Netbackup servers and clients, list Netbackup schedules, modify the attributes of Netbackcup schedule, create copy of Netbackup backups, run inventory of the robot type and robot number.
- Worked with Oracle DBA to install/upgrade servers and provided proactive approaches for preventing potential problems.
Confidential
Lead Solaris Administrator Systems Consultant
Responsibilities:
- Supported the Sun Solaris UNIX Infrastructure in the ASP Solutions environment.
- Installed and monitored with Tivoli Enterprise Console essential business resources for detecting problems/bottlenecks and recovered automatically from potential problems.
- Used Network Inventory Manager for keeping track of hardware and software.
- Installed WebLogic 7.x and monitored/restarted WebLogic server during troubleshooting.
- Installed/configured Sun Solaris systems, BEA e-Link (Platform, Foundation, DIO server and Portal Adapter).
- Participated in identifying computer requests (Sun Enterprise e450, Netra T1, T1450 Bundles, Sun 218GB storage array, Proliant DL360, Storage Tek backup tape, PC desktop)
- Participated in identifying software requirements (Oracle 8i, iPlanet Web and Directory Server V4.1,WebLogic,Commerce Manager V1.x, HP and Oracle Openview V8.0.6, PMASP V2.x, Syslog, Intermail) Participating in identifying network requests (Contivity 1500(v2.5), Accelar 8600
Confidential
Unix Administrator/Software Consultant
Responsibilities:
- Supported/designed/installed/configured Sun Solaris (E10k-E3500), Storedge, Veritas Cluster Server, Veritas Volume Manager in the LNP, INIP, VoIP environment with the programming knowledge of
- C++, ObjectStore, Corba, ClearCase and Java environment.
Confidential
Lead Solaris UNIX System Administrator
Responsibilities:
- Provided customer essential production monitoring and support for SUN SOLARIS UNIX problems resolutions in the environment of Y2K, C programming, shell scripts, NIS, SDS, Raid Technology, SAP R/3,DAZEL, Windows NT Server, TCP/IP, FTP, HTML, Cabletron Spectrum and MaestroVision, BMC Patrol, BigBrother, ADSM and Remedy AR.
- Involved in aspects/phases of system support, design, specification, installation, upgrade, maintenance of SUN Ultra Enterprise (E10k,3500,450)and power upgrade.
- Monitored production application and servers using tools such as BMC’s Patrol, BigBrother and Spectrum.
- Assisted in completing system documentation for all deployed servers and performance tuning. (client, server and network related bottlenecks).
- Monitor production application logs, servers and escalated problems as needed.
- Worked with Oracle DBA to install/upgrade Oracle servers and provided proactive approaches for preventing potential problems. Installed and configured O/S and third party vendor S/W.
- Monitored and resolved WebSphere MQ Series and other application servers.
- Involved with monitoring and controlling UNIX/Solaris and NT servers on O/S and utilizing system utilities.
- Followed Standard Operating Procedures. Updated support and process documentation.
- Performed tape management (labeling, storing, changing tapes and offsite preparation).
- Involved with team meeting with support groups to avoid system outages.
- Involved with updating Operations turnover log and maintaining incident report for shift turnover.
- Encouraged team to take proactive roles in implementing/meeting the team goals.
- Trained team members in doing daily system monitoring and administration/troubleshooting.
- Experienced with NIS/NIS+, NFS, DNS, and Automounter and Volume Manager.
- Evaluated and provided feedback to the team for choosing and installing SDS (disksuite) and Veritas volume manager. Installed patches for system bug fixes.
- Assisted team to implement BMC Patrol (performance tuning,OS and network management, PEM, knowledge modules, control SA) for systems monitoring at the fanning out phase.
- Provided feedback and assisting the team to finish writing system documentation for installing Cabletron Spectrum and MaestroVision on production servers worldwide.
- Installed and implemented Netbackup, ADSM backup and Legato.
- Generated and provided analyzed Dazel print output report from SAP/R3.
- Directed team to implement Veritas First Watch for HA servers.
- Generated AR system problem report/statistics with Remedy (Action Request).
- Provided motivation/support to peers for brainstorming to reengineer the team for meeting team goals such as supporting Unix and extra functional support in Windows NT.