KEY SKILLS:

Data Comm Services: Cisco ISR/ASR Routers, Access, Distribution and Core Class Catalyst and Nexus Switches, Cisco IOS, IOS - XE, WAN/LAN, VLAN, VPN, Cisco UCS, EIGRP, BGP, ACL, CE, CIDR/VLSM IP addressing, DHCP, DNS, NAT/PAT, VMWare, Riverbed Steelhead Netprofiler and SteelShark, F5 BIG-IP LTM, Palo Alto Firewalls, Meraki AP’s (MR34 and MR52) and Switches (MS350 and MS220), Ekahau Wireless Site survey tools.

Telecom Services: Frame Relay, ATM, ADSL, SDSL, TDM (T-1/E-1 thru T-3/E-3), SONETOptical Carrier (OC-x), SIP, Metro E WAN/MAN, Toll Free Services, Enhanced 800 Services, ISDN PRI, NEC PBX, UNE-E, POTS.

Basic Programs: Cisco ACS, Prime, Dell ClearPass, Radius, TACACS+, Solarwinds, NMap, Windows, MacOS, Windows Server 2008 R2 including AD, GPO, MS Office 2010 including Outlook, Excel, Visio and Project. Business Productivity Online Services-Standard (BPOS-S) Administration, Office 365 Enterprise Administration.

Acquired Skill Sets: Project Management, Engagement Management, Business Administration, Team Leadership, Strategic Account Management, Contract Negotiation, RFI Development (including scoring and response), Technical Sales Support, C/D Level presentation skills, Voice and Data Network Design, Engineering, Implementation and Management.

EMPLOYMENT:

Confidential

Network Operations Engineer

Responsibilities:

• Providing special projects network design and engineering in support of CCL Casino operations.
• Providing Tier 3 Network Operations Engineering support to Confidential in support of Confidential IT operations infrastructure for the Carnival, Princess, Holland America and Seabourn Cruise Lines. Provide Data Center infrastructure support including low voltage and optical interconnections, Nexus and Catalyst distribution and access switches.
• Responsible for the resolution of escalated network infrastructure operations incident reports, change requests and vendor RMA activities.

Confidential

Network Operations Consultant

Responsibilities:

• providing Tier 3 network operations technical support to the Confidential fleet, consisting of 11 brands around the globe.
• Supporting network infrastructure technologies from Cisco (access/distro/core Cat and Nexus.
• ISR/ASR routers), Riverbed (Steelhead/SteelShark, SCC, NetProfiler), F5 (BIG-IP LTM 10200v/2000), and Palo Alto (3020) on ships at sea (26 Data Centers) as well as 3 land-based offices in the United States and data centers worldwide.

Confidential, Miami

Sr. Network Operations Engineer

Responsibilities:

• providing Tier 3 operational support to the Confidential corporate network infrastructure.
• Responsible for implementing new initiatives and network technology refreshes at remote locations and Miami Data Center

Confidential

Network Engineer

Responsibilities:

• Network Engineer responsible for the configuration and implementation, including test and turn up, of Multilink PPP services for multi-site MPLS roll out of new bank services.
• I configured Cisco 2901 Multilink routers using BGP routing protocols, including VLAN sub-interfaces multiple for VLANs.
• Configured Cisco 3650, 3550 and Catalyst 4506E switches for multiple VLANs, access control, security including multi-channel load balanced PaGP.
• Traveled to remote branch banks to test and turn up site services utilizing multilink PPP and BGP protocols.
• Site turns up included troubleshooting and resolving any issues impacting service turn up including T-1 including layer 2 and 3 circuit issues that resulted in unusable or unstable services.
• I worked with Service Provider network engineers to assure stable, reliable, manageable service delivery.
• Rolled out services to remote locations on a very aggressive schedule. This very short term engagement built out 40 remote locations in 5 weeks.

Confidential

Network Engineer

Responsibilities:

• responsible for the transition of Confidential Voice and Data services from MTN to Confidential .
• Installed Cisco 2911 routers and 2960X switches on vessels while at sea.
• Resolved configuration and connectivity issues.

Confidential

Senior Network Engineer - Team Lead

Responsibilities:

• Responsible for redesigning networks in Delray and Memphis to include L3 switches, VLAN segmentation and resiliency.
• Project managed the relocation of Memphis TN data center consisting of real estate (Data Center) Utilities (Power, Air Conditioning, Fire Suppression), Network Infrastructure (fiber and copper), LAN/WLAN/WAN) and servers, MPLS and DIA Ethernet Services.
• Lead Team of two Sr. Network/System Administrators responsible for data centers in Delray FL and Memphis TN.

Confidential, West Palm Beach

Senior Network Architect

Responsibilities:

• Created VPN’s on Cisco 871, 2800, 2900 and 3825 routers utilizing CLI and SDM
• Created/edited ACL’s on Cisco ASA5500 utilizing CLI and SDM/ASDM
• Designed IP addressing schema for implementation of 10 VLANs at Data Centers in Beckley VA and West Palm Beach FL as well as 20 remote sites.
• Upgraded IOS at remote sites to accommodate advanced IP services and security.
• Configured 2960, 3560, 3650, 3750 switches for L2/L3 VLANs utilizing CLI
• Configured Cisco 871, 2800, 2900 and 3825 routers for VLANs, MPLS CE, VPN tunnels and secure access.
• Troubleshot network routing and switching failures using CLI
• Configured and updated DHCP scopes on Windows 2003/2008R2 servers.
• Configured and updated DNS Role on Windows 2003/2008R2 servers.
• Configured QoS/CoS services on switches and routers utilizing CLI.
• Configured AP12xx Wireless Access Points utilizing CLI and CDM

Confidential, Boca Raton

Subject Matter Expert (Technical Manager)

Responsibilities:

• Designed, Engineered, and defined technical specifications for multi-site IP voice and data networks utilizing TDM (T-1/E-1, SONET/SDH), Wi-Fi, Ethernet MAN/WAN and VoIP, utilizing differentiated services (MPLS ToS including DSCP and IP Precedence for QoS)
• Implemented DNS, DHCP and NAT Services.
• Defined, and implemented, IP Addressing Schema including VLAN and VTP.
• Specified Qos, CoS and ToS specifications for multi-site MPLS networks.
• Provided technical support to sales and prospective customers on telecommunications products and services resulting in over $30,000 in new MRR in 2009.
• Furnished technical expertise and addressed questions from Sales Prospects, Sales Associates, Sales Activity Managers and Indirect Channel Partners about network, services, hardware, and managed services applications.
• Analyzed client voice and data operating expenses to maximize cost savings through converged communications infrastructure, Averaged 30% cost reductions through infrastructure optimization
• Analyzed client carrier invoices to reduce operating expenses utilizing competitive products and services.
• Developed and delivered technical training materials and lead technical training efforts in the West Palm Beach market space, resulting in increased RPU.
• Sold small and medium businesses voice and data telecommunications services including POTS, DSL, Integrated T-1’s and managed services.
• Exceeded quota after ramp period.

Confidential

Principal Consultant/Owner

Responsibilities:

• Designed, installed and implemented Carrier Services (POTS, PRI, VoIP, and Internet Access) and Local and Wide Area Network solutions for the Financial Services and Real Estate industries including Ethernet, DSL and T-1 services.
• Designed TCP/IP LAN, WAN, WLAN networks
• Defined Naming and Addressing standards for multi-site SMB networks
• Configured DNS, DHCP, NAT and Secured WLANs
• Provided invoice auditing for Local Exchange and Long Distance carrier services. Identified cost savings through billing and service configuration errors.

Confidential, San Francisco

Senior Manager/Director

Responsibilities:

• Managed the delivery of complex multi-million dollar data network engagements to leading edge IP Telephony Service Providers. Successfully provided Engagement Management and Project Management services to C, D, BOD and MD stakeholders.
• Augmented the sales process with technical Subject Matter Expertise in VoIP and Cisco Media Gateway Products resulting in $2M in sales. Received 50% salary increases in 1 year for successful Business Development activities
• Managed the delivery of a state of the art wireless content delivery system utilizing excess available bandwidth from analog broadcast television towers.
• Responded to RFP/RFI requests with team based solutions.