Network Administrator Resume
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Castle Bank, IL
EXPERIENCE:
Network Administrator
Confidential, Castle Bank, IL
Responsibilities:
- Cisco VOIP rollout and administration
- LAN and WAN administration for 19 locations
- Help Desk support for 300 - 400 users
- Software installation/support
- Telephony and IT -related billing approval and pricing negotiation
Network Administrator
Confidential, Marengo, IL
Responsibilities:
- LAN administration/maintenance for 5 locations
- Administration of multiple Windows Server 2003 Domain Controllers
- Administration of multiple Windows Server 2003, Windows 2000 Server member servers
- Exchange 2003 administration
- Windows Software Update Services implementation/administration
- Assisted in providing second- level hardware and software support to 100+ users
- Implementation/administration of Track-It help desk software
- Server 2003 Active Directory administration
- Assisted with iSeries 400 support
- Rollout and configuration of 70 Dell Optiplex desktops
Help Desk Agent/PC Technician
Confidential, Franklin Park, IL
Responsibilities:
- Lead Remedy Help Desk support agent
- Administered the Remedy AR system in the Help Desk supervisor’s absence
- AS/400 support for 90 locations
- Troubleshot NT connectivity issues for 3500 employees across domain
- Assisted lead tech with second level hardware support functions
- Aided in the design of the Remedy AR system application
AS400 Support Specialist
Confidential, Huntley, IL
Responsibilities:
- Lead AS/400 support operator
- Provided phone support of hardware and software issues for users in remote locations
- Provided second level support for location
First Assistant Manager
Confidential, Woodstock, IL
Responsibilities:
- Hired as crew, promoted to Floor Supervisor, Second Assistant Manager and First Assistant Manager positions consecutively.
- Held First Assistant Manager position for 10 years.
- Scheduled management staff and crew
- Product and supply ordering
- Daily and monthly inventories
- Recruiting and hiring