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Systems Administrator Resume

Washington, DC

CAREER SUMMARY:

A hard - working programming enthusiast looking to continue to grow my knowledge and experience in the information technology industry. Diverse experience in fostering relationships, systems administration, managing personnel, inventory management, programming and web design. Excellent interpersonal communication skills.

SKILL:

  • Proficient with Windows operating systems to include Microsoft Office Suite, OS X, and linux operating systems to include UNIX Command Line: Ubuntu, CentOS, and Red Hat
  • Skilled in the programming languages JavaScript, Python, Ruby, PHP, HTML, jQuery, CSS, SQL, NoSQL
  • Well versed with using Amazon Web Services, Splunk, FreePBX, Tenable Security Center, and Git Source Control
  • Great customer service and communication skills with emphasis on customer solutions
  • Quick learning pace of new applications and procedures

WORK EXPERIENCE:

Confidential, Washington, DC

Systems Administrator

Responsibilities:

  • Manage network of Linux and Windows servers hosted both on premesis and within the cloud
  • Write Python and Bash scripts to automate monitoring, updating, and managing servers
  • Provision, harden, and perform regular security maintenance on new and existing machines
  • Manage and Maintain Active Directory servers

Confidential, Washington, DC

Help Desk

Responsibilities:

  • Worked directly with employees to troubleshoot and resolve technology issues, managed and maintained full software and hardware inventory system, implemented tools to automate the provisioning and installation of software and services on end user devices.
  • Resolve technology related issues for internal and remote office employees
  • Provision hardware for new employees, including laptops, VoIP phones, and requested software

Assistant Manager

Confidential, Crofton, Maryland

Responsibilities:

  • Assistant manager for the busiest Vocelli Pizza store in the Baltimore metropolitan area, responsible for managing and operation of store.
  • Responsible for managing customer relations, resolving customer service issues, and quality control of all food prepared in the store.
  • Train and task employees Manage daily cash reconciliation and deposits
  • Develop supply orders for the upcoming week based on inventory on hand Quality control, responsible for ensuring the quality of all food prepared
Assistant Manager

Confidential, Crofton, Maryland

Responsibilities:

  • Took orders over the phone and in person, prepared pizza, and other food products.
  • Prepared pizza and other food products. Managed deliveries, cleaned and organized the store as needed.
  • Processed cash and credit transactions Resolved customer service issues

Confidential, Crofton, Maryland

HomeGoods Receiving/Bulk Coordinator

Responsibilities:

  • Responsible for receiving, sorting shipments from truck, and backroom mark-downs.
  • Coordinated backroom processors by recording and calculating processing time.
  • Managed restocking of shelves and displays with merchandise.
  • Managed customer relationships and assisted customers with purchasing and transporting large items.
  • Trained part-time floor staff on business practices

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