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Jr. Network/voip Engineer Resume

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Missouri City, TX

SUMMARY:

Looking for Employment as a Cisco Engineer with an established organization.Experience

SKILLS:

  • Detail oriented
  • Willingness to learn new technologies
  • Fast learner
  • Skilled problemed solver
  • Cool and collected under pressure
  • Trilingual, English, Spanish, Portuguese
  • Excellent interpersonal skills, companionate, and empathetic
  • Registered Nurse (Venezuela)
  • Emergency Room Doctor
  • Adept at multiple resuscitation techniques
  • Advanced medical terminology knowledge
  • Extensive human anatomy knowledge
  • Completed earthquake response training
  • Good patient bedside manners

PROFESSIONAL EXPERIENCE:

JR. NETWORK/VOIP ENGINEER

Confidential, MISSOURI CITY, TX

Responsibilities:

  • Assist Senior Cisco IPT Engineer on all appropriate IPT - related work
  • Perform MACDs on Cisco Unified Communications Manager (CUCM)
  • Configure and deploy Cisco IP End-points (7900/7800/8800/ DX80/MX300/MX700/Jabber/CIPC)
  • Gather MAC info from new phones and assign to users for greenfield deployments
  • Troubleshoot phone registration issues
  • Configure Cisco switch-ports for LAN and VoIP
  • Perform Cisco RMAs
  • Setup users with free or full Jabber on CUCM
  • Utilize Dial-plan troubleshooting tools such as DNA (Dialed Number Analyzer) and Route Plan Report on CUCM
  • Troubleshoot MGCP Gateway registration issues
  • Familiar with all gateway protocols, MGCP, SCCP, H.323, SIP
  • Troubleshoot Expressway MRA Jabber and B2B issues
  • Perform voicemail MACDs on Unity Connection (CUC)
  • Deploy phones during system forklifts using floorplans to identify users and replace old legacy phones with new Cisco phones
  • Install phone or system firmware upgrade .cop files as required
  • Assemble phones, re-cable workstations to connect to phone port
  • Perform end-user basic training on new phone deployments
  • Access switches and routers via console port, or SSH terminal
  • Upload and download switch and router configs via TFTP client
  • Obtain Cisco IOS .bin files from cisco.com in preparation for firmware upgrades
  • Upload IOS files to switches and routers to perform device upgrades
  • Perform initial device configuration for IP access and file transfer from workstation
  • Configure Cisco switch-ports for LAN and VoIP access
  • Use basic troubleshooting tools such as ping, traceroute, netstat, ipconfig to troubleshoot network issues
  • Patch switches according to wiring diagram, rack and unrack devices
  • Troubleshoot layer 1 issues using cable testing tools
  • Familiar with OSI model
  • Familiar with subnetting principles
  • Follow work order instructions and procedures
  • Label all equipment following customer’s standards
  • Troubleshoot layer 1 issues using cable testing tools
  • Update and close completed tickets on SNOW (Service Now) ticketing system

Resident doctor

Confidential

Responsibilities:

  • Assistant OBGYN Medical Doctor
  • Carefully analyzed test results and information gathered during patient examination to properly diagnose illness and disease
  • Inoculated and vaccinated patients to immunize against communicable diseases
  • Provided prenatal care to pregnant women, delivered babies, and provided postnatal care to mother and infant
  • Regularly referred patients to medical specialists or other practitioners for more specialized course of treatment
  • Closely examined patient’s medical history, medication allergies, physical conditions, to establish best treatment, and determine proper procedures to follow
  • Consistently obeyed and followed all established surgical techniques and procedures during surgery
  • Strictly maintained the confidentiality of patients, families, colleagues and any sensitive data

Resident doctor

Confidential

Responsibilities:

  • Examined and triaged over 100 emergency patients per day with various medical conditions
  • Provided prenatal care to pregnant women, delivered babies, and provided postnatal care to mother and infant
  • Regularly referred patients to medical specialists or other practitioners for more specialized course of treatment
  • Closely examined patient’s medical history, medication allergies, physical conditions, to establish best treatment, and determine proper procedures to follow
  • Strictly maintained the confidentiality of patients, families, colleagues and any sensitive data

MEDICAL INTERN

Confidential

Responsibilities:

  • Discussed various treatment options extensively with patients and families
  • Rapidly assessed and responded to medical emergencies
  • Maintained accurate medical records and documented patient case history in detail
  • Carefully analyzed test results and information gathered during examinations to correctly diagnose patient’s illnesses and diseases
  • Inoculated and vaccinated patients to immunize against communicable diseases

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