Systems Administrator - Lead Technician Resume - Hire IT People

SUMMARY:

Service - driven IT professional with 2 years of experience providing reliable Systems Administration solutions. Dedicated team leader building motivated teams and supervising support staff in a fast pace DoD environment. Excellent communication and problem-solving skills.

SKILL:

Amazon Web Services (AWS): IAM, S3, DynamoDB, CloudFront, EC2, ELB, RDS, CloudWatch, CloudFormation, Lambda, AWS Key Management Service and API Gateway

Languages: JavaScript and JSON

Microsoft Office: Word, Excel, Access, PowerPoint, Office 365 and Outlook 2016

Printers: Xerox, Lexmark and HP

Network Controls: Public Key Infrastructure, virtual private network, firewall, intrusion detection system, intrusion prevention system, security group, web proxy, and anti-virus system

Ticketing system: BMC Remedy

Operating systems: Windows 7, 8 and 10

Remote workstation tools: Remote Desktop Protocol (RDP) and Bomgar

Account management: Active Directory, DRA server and Enterprise Service Desk (ESD)

Typing speed: 50 wpm

PROFESSIONAL EXPERIENCE:

Confidential

Systems Administrator - Lead Technician

Responsibilities:

Informed Air Force National Capitol Region Systems Admin staff of ongoing requirements of any type (safety, security, compliance/other ) by meeting with them individually or as a group.
Added and removed user accounts to and from appropriate security groups.
Properly Installed software onto workstations from the server, providing risk management, preventing unauthorized software from being put onto the network.
Reported confirmed and potential classified message/spillage incidents of SIPR to NIPR to the Computer Network Defense Cyber Security team.
Reviewed audit logs for suspicious activity.
Trained newly acquired and veteran technicians on proper SOP’s
Locked, unlocked, enabled and disabled user accounts.
Provided recommendations for security improvements based on advances in industry or in response to threat intelligence.
Participated in the development and implementation of policies and procedures regarding network equipment, maintenance and monitoring.
Evaluated current security posture and recommended priorities for remediation.
Remoted into workstations utilizing Bomgar and RDP (Remote Desktop Protocol).
Implemented and coordinated activities to ensure, protect, and restore IT systems, services, and capabilities; and provided advice and guidance to end users on implementing IT security procedures.
Showed ability to organize, prioritize, and assist with daily technical support in organizations with different support requirements.
Troubleshot and solved common network issues using logical diagnostic tools.
Coordinated with Managers and Communications Focal Point on any current or previous outage issues.

Confidential

Computer Operator

Responsibilities:

Harvested hard disk drives from desktops and laptops.
Ensured media was removed from cd/dvd rom drive, providing quality assurance.
Cleared BIOS passwords using given passwords and hard drives.
Kept inventory of systems and hard drives removed
Shipped hard drive disks to another facility to be destroyed.
Provided weekly spreadsheet via email of all hard disk drives removed.

We provide IT Staff Augmentation Services!

Systems Administrator - Lead Technician Resume

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship